2houses | Co-Parenting App

Stopped working after trial period . Worked during set up. It was a bit annoying that you have to enter the day then month for dates, but not really a big deal. As soon as my trial was over, I was charged $170 for a year subscription and everything stopped working. I can't add expenses anymore and the calendar is quirky. Customer service stopped responding. I wish that I had read all the reviews first. Seems like a scam.

There's something seriously wrong with this app. It takes slow to a whole new level. I can barely type anything into a text box in it. I typically have to go write it somewhere else and cut and paste it into the box. Web version works fine. I chose the app because I could overlay my calendars from it on my Outlook calendar, but writing a message is a real pain in the butt. That may not be a bad thing though for some people! Haha.

Notifications never worked properly. Could not get real-time notifications of messages no matter what we did. Calendar sync is one-directional and you need to rebuild your entire custody calendar from scratch. Payment tracking is extremely rudimentary. Document sharing is very basic with no tagging or renaming of files. Overall, this app is very expensive for what it delivers.

Their page to login using Facebook doesn't work (just reloads itself as soon as you enter your username and password) so I was forced to create an account. You are forced to start a subscription before you can see or try anything at all in the app. I can't even delete the account I was forced to create, without agreeing to a subscription.

My original rating was 4 stars, after a year and a half of this app it's now 1. Can't even send messages at all right now which completely defeats the purpose of this app. Haven't been able to do a video call with it in a 8 months. When I was able to text, it was incredibly slow so I would have to type my message up in a different app then copy and paste it. That doesn't even cover the fact that opening the app takes forever to load, change screens. So not worth $150 a year! Not worth it!

I've been using for over 3 years. It has all the elements it needs but isn't particularly user friendly and they was often a lag when updating so very slow. To charge £99 is too much when you can get elsewhere for free. I'm now out of pocket as I cancelled months ago (and they are saying I havent and I cant prove it as i did it on the app). It was fine to pay the last few months when I didn't use but charging another year as well is appalling customer service. I would avoid.

Messaging very laggy on Android, almost unusable. Lots of feature errors. Support is slow to respond to bugs and unflinching in its application of rules. Be very careful about renewals - there is zero notification that an annual renewal is coming up, so if you've moved into a space where the app is no longer needed (like me) make sure to cancel your subscription immediately. I hadn't used it in months and contacted the company immediately when it renewed and they just said tough luck.

Beware:. If you sign up for this program, watch your credit card bill carefully. They charged me twice a year for 3 years at 2 different days of the month. I cancelled my subscription this year to switch to coParenter. I checked my bill to make sure it cancelled I noticed a charge 14 days earlier, but my account was still locked like I hadn't paid. They agree that somehow I had 2 accounts on the same email address. They refunded only the most recent saying the are not capable of the rest $238

Be Careful! I downloaded this app today and upon opening asked me to start my 7 day free trial, the only option was 7 day trial or Paid trials to even check the app out. then my credit card popped up and the app had 2 options logout or proceed. I logged out. Received an email saying "I noticed you haven’t activated your free trial on 2houses. No worries! I’ve manually activated it for you, with no commitment ;-). I emailed back, unsubscribed and Deleted my account and the app! Like What?!

This app is actually a pain to use. The set up process was difficult and clunky, I'm pretty sure we're paying more than we have to, the app it's self is good for nothing more than opening to check to see if you have new messages, replying through the app is actually a nightmare. Don't make this your only option on your parenting plan. Not worth the money and you will be stuck with it until you can change it. One of the worst apps I've used.

Horrible!!! I had been charged for a membership although I was positive I cancelled my free trial. They have charged me $180 and there is no real easy to contact the owner of the app. They don't have a customer service line to call. Everything is a "live" chat or through email.

Selected to pay for 1 month and was charged a whole year. Attempted to contact multiple times with no luck. Errors and delays in messages going through made the app unreliable and unable to be used. Be wary, it also links it as a subscription even when the 1 month option selected.

Beware:. If you sign up for this program, watch your credit card bill carefully. They charged me twice a year for 3 years at 2 different days of the month. I cancelled my subscription this year to switch to coParenter. I checked my bill to make sure it cancelled I noticed a charge 14 days earlier, but my account was still locked like I hadn't paid. They agree that somehow I had 2 accounts on the same email address. They refunded only the most recent saying the are not capable of the rest $238

The app is broken and buggy. Can't type in it as it starts to lagg and then crashes. The video calls are always super low res and jumpy and the voice quality cuts in and out all the time. For something that promotes better communication this paid service is a heap of trash and creates more issues when trying to coparent with someone toxic. It also doesn't load messages as they are sent by the other user. I have to close the app and reopen it and hope that it loads first go.

This app isn't getting the attention it needs to be fixed. I have reached out to the company and no changes. I was informed the issue with typing is because I have a Google keyboard. Now the mobile app doesn't go past the loading screen and I reported this too. Shame we purchased for long term to communicate. Terrible tool, resources and communication from company. Would not recommend.

garbage tier. I'd give zero stars if I could. Message notifications don't show the message. Click a message notification doesn't open the app or close the notification. Opening a message in the app doesn't remove the unread notification. Messages stay bolded permanently. This is a garbage tier app. Install it only if you hate yourself. Most places would fire people for this level of incompetence

A good basic organiser with messenger, event and calender log and money spent/sent log. $150 per year is a bit expensive for how basic as these options are free with other apps. Please add options in app for colours for the event dot as it appears on calender. Currently all events (except visitation schedule) appear as same colour dot, making it hard to direct attention to specific events or more important than normal events. Alarm notification for events would be appreciated.

While I like that conversations will tell you when a parent opens a message, there are several pitfalls. The calendar has a bug that causes the time to change when trying to request a custody change. Once it is approved it will not allow a change. This caused a great deal of issues in my high conflict divorce. I do like that albums and images can be shared and the normally scheduled calendar works well. However the time changing on requests is a significant issue

This app is actually a pain to use. The set up process was difficult and clunky, I'm pretty sure we're paying more than we have to, the app it's self is good for nothing more than opening to check to see if you have new messages, replying through the app is actually a nightmare. Don't make this your only option on your parenting plan. Not worth the money and you will be stuck with it until you can change it. One of the worst apps I've used.

Extremely expensive subscription for what you get and zero customer service available to answer basic questions. The reviews I read said this would be a once off payment of $200 Australian Dollars.. that's not too bad I thought.. a life time subscription for $200. The reality is thst it's closer to $650 Australian Dollars for that or $330 per year. Just way to expensive and doesn't even do video chat, which is a very common form of communication for kids and their co-parent.