Even in eng, still a lot in jp so sometimes it's not easy to use
Most of the app is in Japanese. This app should not even be allowed in a US app store. most of it is in Japanese only
Their interface and login info is crazy and all mixed up compared to any airline app used. I was scheduled to fly internationally, and according to the app I didn't have a reservation. I did and flew but the interface is terrible. Your name will be messed up to fit in their window...so, your normal name doesn't exist!
I have been trying to register to join the ANA milage club. It kept on rejecting my cell number. I even found a reptionist/desk worker inside the ANA lounge in Tokyo to help me go over the whole application on my cell phone. She was tryingvery hard. After many trials and over 30 minutes, she gave up and told me to call the customer service. I came up with the same problem as the previous writer. The application asked the AMC number, which I did not have. So the application was stuck right there.
Like with almost any Japanese software, once you sign up you'll get bombarded with spam emails - that you cannot switch off 100%. What's the point of having people download an app when then you still operate like in the 90s with spam newsletters??? Also, there's no point really to become an ANA member, because booking awards flights and using your miles is basically impossible. Stick to JAL.
The app is somehow worse than the already terrible web site which is amazing because the app is very much just a rerendering of your web pages. The app manages to shift you to a Japanese locale page such by clicking on 'use miles'. But you can get around that by clicking on many many links related to award booking through embedded texts in app thats basically from your site. Ultimately, the searching of award tix is terrible. And for all your work 99% of searches returns waitlisted tix. Awful.
Probably the worst app I have ever used. Trying to creat a MPC Card is not very easy, always the same issue. Using Cell Phone, Tablet or Computer. HORRIBLE
Still find this app extremely easy and useful to use as a member. The interface is well done and there is class in this app. Extremely glad with the use of this.
Not allowing to enter the membership number(box not active), password box is working...it was working fine before. Re-installation doesn't help as well
Idiotic input requirements, like half width alphabet or numbers, don't understand what it is and regular input doesn't work. Waste of time
Please give english translation to all the rewards and services, all of them are in japanese, even though app language is set on english
Is there a way to use the mini apps on this ANA mileage Club to access ENGLISH!? This is impossible to use to claim points/miles through POCKET and GOTCHA, RENTAL CAR and HOTELS!!!!!😳
I tried to registered in website and give many errors, I tried the application and the same. Waste of time!
Anyone know how to get the amc digital card? Downloaded the app but it needs a amc membership # which I can't get because I can't finish the freaking application so I can get a freaking membership number!
I could not pay for my flight then my saved booking became unavailable. I went to Japan Airlines instead. No fuss.
It crashes every time I open the link to foodpanda. Can't earn any mileage. Please fix.
Simply does not work. Crash loops over and over, wasting battery
The text is so difficult to read. Impossible to use because of the layout.
Pretty much all in Japanese.
ANA always on time and the Staff is the Best.