BetterMe: Mental Health

Neat app, and I actually don't think that having a subscription model is necessarily bad, but there's no 'alternative' or free model, (vs the free trial period); more importantly, the cost of the subscription is absolutely insane at $6.99/mo for six months in the form of lump-sum charge of roughly $42! The cost of using the app induces more stress than its exercises could ever relieve.

Tried a couple meditations but it's too distracting having a computer generated voice as the guide. Not a whole lot of material for the money. Speaking of money, don't waste yours on this app. The only thing I find interesting is the brain orgasm videos but even those are kind of lame. I can find similar things all over the internet for free! I downloaded because of an ad that claimed to help balance chakras. I see no mention of chakras anywhere in the app. Very disappointing. Want my $$$ back!

Update: Now they continue to email me trying to get me to change my review. My review is factual, while they did cancel upon request, it wasn't made very clear up fro t this is a recurring charge. Agree with the others, it wasn't made clear this is a weekly subscription. I am pretty careful before signing up for anything. I don't balk at paying a fair price, I do take issue with it not being made crystal clear of an ongoing cost.

They will charge you without your consent. I specifically only subscribed to their 7-day program which was $6.99. Nowhere on the sign up pages did I see anything about automatic renewals. After my 7 days was up, I saw a bill for nearly $30 in my bank account. What is the point of selecting how long you want to subscribe for if they will make that decision for you in the end? Why go from 7-days, to auto renewing someone without them knowing for a whole month? Seems like a way to money trap us.

This app does not inform you that the purchase you are making is a recurring subscription and not a one time purchase. Highly unethical business practice and borderline fraudulent in my opinion. Do not download and purchase unless you are prepared to waste money weekly. ETA: Update - The support team was quick to respond to my email about canceling my subscription and getting me a refund. However, I still think their business model is terrible and needs revision.

Wasn't able to actually use the app. While reading the reviews, and the responses by the company/creator, I was under the impression you could access some content for free. Wrong. You can set your goals for free, but then it takes you to a page to subscribe without any option off the page. Based off the reviews I was NOT going to sign up for the free trial or subscription. Sad I couldn't even look around the app to see what was offered.

Edit: The app has gotten better. Some issues have been fixed. Someone did reach out. : It has potential to be really good, however nobody responds to emails (I have sent quite a few) and some of the features just go away when you're in the middle of using them. Constant adds to purchase more. And there is no way to look back on your pass journaling. The mod tracker only offers thumbs up/down, no inbetween. The reminders are helpful, I enjoyed the articals as well.

I can't cancel, in google play on my computer and on my phone it doesn't show up in my subscriptions. I emailed them 3 times and they keep charging me. Used the app once. Trying to resolve it. Edit: They emailed me back, gave me refunds, and were genuinely sorry about the inconvenience. I think its not purposefully done. They said they were trying to respond quicker and more efficiently in the future, and they resolved it effectively. Write a review if you have this problem, they are very quick.

Its a decent app, but I had the same thing as other people. I thought it was a one time subscription, but after subscribing found it was weekly. I have cancelled and reached out to them for a different type of billing cycle. I also was not able to find it a subscription anywhere(in google play) or on the the website. But 9.99 per week is a lot of money. I was able to get the fitness and diet tracker for 19.99 for 12 weeks and updated to 19.99 for a year. Hope I dont have billing issues.

From love I say- steer clear of this app until they are transparent in their business practices. I clicked in response to one thing (that was not reflected later), signed up out of curiosity as a yoga teacher trainer thinking one-off expense, found out I paid $9.99 for a 7 day subscription. Subscription that was not mentioned in the process. INAUTHENTICITY. If you really want to help people, better practices, please. Have rec'd refund, at least, via contact via Paypal. added star to my review.

This app is a scam. They charged my credit card for $30 without me even realizing what was going on. This app is purposefully confusing in a way that you don't even realize you will pay whatever amount. And judging by the other reviews, they charge different amounts to different users..? Fishy, and definitely maliciously intended. I emailed them asking for a refund, since I was misleaded into a subscription I didn't want. Let's see what they'll do about it.

I have to exact same experience as everyone else. I was lead to believe that it is a one time payment of $9.99, and was then charged that amount again a week later. As soon as my very first payment went through, I checked my Google subscriptions to see if this app was listed, and it was not, and still is not, listed as a subscription of any kind. This is infuriating considering the app claims this is the way to cancel your subscription. Maybe once I get this resolved, I can actually meditate.

I just downloaded and started exploring the meditations, and I'm not 100% on if the observations I have are positive or negative. My general feeling is good, I like the voices (I might want to hear different meditations in different voices, time will tell), but the ending of the recordings seems a little abrupt. I also had to adjust volume between one recording and the next- not a big problem, but worth noting.

Not really all that. Aesthetically, it's nice. Decent user interface. Too much $ for not enough content. Some ideas around it are good, but some things don't seem well thought out... the brain orgasm videos have several in a row that repeats the same music and the song makes makes me feel anxious. The journeys feature is okay, but the instuctor talks too slow. I have used a handful of other meditation apps. Insight Timer is much better and has a large community with way more medtations/classes.

Scam. I thought I was signing up for one time payment of 9.99. Then found out I actually signed up for monthly subscription for 9.99/month. Turns out it's really 9.99/week. I emailed them 6 times to cancel (I was told I can't cancel any other way) and never received a response. I'm still being charged. Still waiting for them to be professional.

Don't buy! It's a recurring subscription for $9.99, which they don't tell you upfront, just after you paid. It's filled with false advertising. You take a quiz and assume that you're getting personalized content from the app but there's nothing personalized about it. I also never got the food recommendations. The meditations are garbage, the man's voice is irritating and uses words that are not soothing. He also speaks too slowly. After emailing two different people I was able to get a refund.

Updated to add: a person did contact me and resolve the issue... Its kinda pricey, but the App itself is nice. It's relaxing, and I enjoy the meditations and the music. However, There is no personal subscription info on the app, only the general "your subscription will renew automatically at the end of the term you chose..." If you don't remember the term you chose there's no way to find it in the app. I have emailed them to find out and got an auto reply that a human will respond in 24 hours.

No free trial before you expect me to commit to a subscription. No thank you. Even a 3 day trial would have been adequate. There are too many free apps and websites that are efficient and beneficial to use until you decide which premium plan work best for you. This appeared as an ad so I thought I would try it but that's a big hard pass for me.

When signing up for the app it said i had a one time payment of $9.99. A week later I was charged another $9.99. Tried to email them no response. Look on the app and Google play to find ways to cancel. Did not find it. I contact the app and they managed to fix the problem and refund me the extra charge. Overall the app is really good way to start meditating and bettering your self.

Edit: Their customer service team has emailed me multiple times requesting that I change my review. Original: They have a "cancel subscription" option in the app, but it never worked. I had to contact customer support via email to initiate the cancelation. Even after opting to cancel, I received an email asking me to reconsider. Why even have the "cancel subscription" option in the app if it doesn't work? Seems like they make it difficult on purpose. Seems deceptive.