BILL Spend & Expense (Divvy)

I have a love hate relationship with this app. The system is great. But it continuously has technical issues. The most frustrating and persistent one is every time you open the app to add a receipt to a transaction, the first attempt to upload the file fails. The only way to get it to work is to kill the app, reopen it, and then it works. Every time. But it'll never work the first attempt. The auto suggestion for categories on transactions is terrible. It never gets it right.

Helpful, useful, somewhat customizable. I deducted two stars because it is irritating the app doesn't recognize recurring payments and automatically categorize them. Or I should be able to set default coding for recurring payments. Every month we have a couple dozen payments or subscriptions that are exactly the same every time and yet I have to manually go one by one to code them every time. Seems like the app should learn that fairly quickly. It's an unneeded inefficient redundancy.

The app mostly does what I need it to. But there's so much functionality from the website that just isn't in the app, for example, managing people, filtering transactions, and viewing reports. In addition, the app is just so slow. When I tap a notification to categorize the purchase, I have to log in (every time) it then loads like three different pages, one after another, before it loads the page to categorize the purchase. From a UX standpoint, this is just awful and uncomfortable to use.

Having the same issue as the other guy in the reviews. App closes itself when you take a picture to submit a receipt. Most up to date version on Android. Tried clearing cache, files, reinstalling, no luck. All permissions enabled. Dollar Tree programmers at work. Oddly enough the webapp behaves the same way and results in the page refreshing. Also no photo upload from camera. Edit: i like how they have time to add a useless graphic of snow on the pin page but wont fix bugs. Children.

Worst funding platform ever! Received approval and after not using the card, I was sent an email to click a link to keep the card active and make a purchase. The link didn't work. I emailed support and they apologized for the known problem. They said because I clicked the link it would still be active. Low and behold they already closed my account before they sent an email to keep it active. I went to use my card and it was declined. Embarrassing! App and website said two different things.

This was literally the most difficult card I've ever tried to activate. The app kept crashing so I couldn't activate. Contact customer service and I'm directed to the link in the email, then the email link only works in chrome, but you can't activate from there. You can ONLY activate in the app. These are a great concept, but a horrible activation process! Any other card on the planet I would just have to call a number or login to a website. This was app, customer service, email, customer service, new browser, email again, then app again.

Every time I go to add a receipt either by taking a picture of it in the app itself or by adding it from my files, it keeps kicking me completely out of the app and doesn't add my picture if the receipt. I try adding the picture if the receipt many times and the same thing happens over and over again. Very frustrating especially when I have 15 receipts to add.

Overall I like the app. I wish for 2 things though. One, that I could see declined transactions listed out. Right now the only way I can find to see them is online. Two, that notifications could be customized so I can turn off charges. I don't need to get notified every charge, but the other option is to turn notifications off completely and then I won't know about declined charges or frozen cards.

This app works well in most of the ways it is supposed to. However, my company requires me to upload reciepts and the app crashes multiple times in a row before I succeed in uploading pictures of the Reciept. This happens almost every time I make a purchase. The crashing makes it take several minutes to log a purchase when it could take about 45 seconds or less if the app did not crash.

getting better. not so slow now. taking photo of receipt is still slow and cumbersome. would be good to be able to see the last part of the receipt while snapping the next part. have to hold the phone so still over receipt while it uploads. check out Fetch app for a better way to be able to snap receipts. would be good if something like that was available in Divvy. Thanks for the follow-up from before!

The system keeps telling me when I upload everything that is uploaded and then my boss calls me back the next day and wants to see a picture of the gas receipt and I've already uploaded but yet your system shows that it has not uploaded. You have a major flaw in uploading pictures of receipts. I have uses both under Wi-Fi and regular data. Your app is jacked up. You need to fix it. Otherwise than that the app is very useful and convenient

My one star rating is on functionality only. Let me say that it's a simple app to use, easy to fill out and doesn't take much time....if it works. However nearly EVERY TIME I take picture of receipt or upload one, the app crashes and I have to start all over only to encounter the problem AGAIN. It usually does this three or four times and then it will take, but I had one that I gave up after seven tries. So what should take about a minute to upload a reimbursement takes five to ten minutes.

This is the worst authentication experience I've had with any platform. For whatever reason, you can't login with your current password once you are logged out. You must have your password reset EVERY time. Then comes the next issue. I never receive the forgot password emails until I go through some hoops to talk to customer service... every time. I've spent a ridiculous amount of time just trying to stay logged in. I recommend you try other similar apps first before this one.

This should be simple, but this app requires you to authenticate and re-log in every time it can't perform a simple entry. It requires us to autenticate 10 times more than my bank does and i have money in my bank.... There is no way possible for me to spend any credit with this app, why do i have sooo much security around it? It's a great idea, but there are waaay too many glitches and prevents me from entering reciepts. It uses no enter and sync later option. Everything must be real time slow..

Persistent connectivity issues. When the app works its amazing. Sometimes it takes too long to upload a charge, it will never let me attach a pic of a receipt from my phones gallery, it takes FOREVRER just to load the UI. If it weren't for the lag and connectivity issues unresolved by uninstalling and reinstalling, I'd give the app 5 stars as it's otherwise intuitively easy to use.

Great app, great service, but notifications are poorly implemented. I don't need a notification that upload is complete, when I'm in the app and can see that. I also don't need notifications about incomplete transactions to persist after I just completed them. In fact, the notification should go away when I tap it and the app opens to where I need to go. Everything else is pretty smooth, but notifications are annoying. Small annoyances add up!

App worked great until they "fixed" it... now I get an auto crop when trying to attach picture of my receipt that has a scroll feature to increase or decrease, except it doesn't work..now I cannot get my entire hotel receipt in the frame. I have to lose either the hotel chain name at top of page or the address of the hotel at the bottom of the receipt. It worked fine before, just attach the pic of receipt. Please quit fixing things that aren't broke!!

I don't know what's wrong. but more than 50% of the time the app crashes and restarts coming back from taking a pic of the receipt. If i take a pic before hand then go find ot on my gallery every is fine. but when i try to take a pic from the app it still crashes over half the time.

Longtime customer. Bait and Switch Rewards Program. They switched our rewards program without advanced notification. As of now I am stuck with . 052% return on TravelPerk purchases I made which should be 1%. They keep saying they will reimburse at the 1% rate, but I have yet to get confirmation. Been over 5 weeks.

This has really gone downhill since Bill acquired Divvy. Interface is slower and buggier. Rewards have shrunk. Support has become worse. Becoming increasingly disappointed, especially after referring so many companies to Divvy.