Blood Donor

Super easy to use, convenient that the card is in the app and I can complete the questionnaire before appointments, and it shows a history of data like blood pressure, hemoglobin levels, etc. Kinda cool to have that data since I donate far more frequently than I go to the GP doctor. Showing lifetime donation totals and earning points & badges are cute, but can be easily ignored if you don't care about that stuff

it freezes up and I have to give the wrong answer and go back to fix it. Plus, I don't know if it's the same with other phones (I have a Pixel), the next and back buttons are too low so it's easy to hit the navigation buttons on my phone. Also, I wish it would autofill name and birthdate. I only use it because it's easier than doing it onsite. It definitely can stand to be improved.

Great app, just used it this past week and showed another person there how to get it and use it. Unfortunately there was an issue where I had booked a time, got confirmation, had the rapid pass, but the woman at the sign in desk said I wasn't in their list and was going to reject me. I made a fuss about it she got in, but I question how quickly the app communicates to the persons running the donations. Otherwise would give a five. Don't understand others not being able to get it to work at all.

***Edited 07/20/20: Improvements have been made, so scheduling an appointment is definitely easier. Rapid Pass via the app is a huge help! And I usually see my donation entered by the next day. I have had ARC cancel for me, though, a few times. --Maybe the problem is w/my device, but logging in is extremely difficult. Each letter I type duplicates, so trying to log in is so frustrating. Of course, I love ARC, but I'll just have to visit their full site and look for e-mails.

This app has such potential to be really great, but it just isn't. I don't like how it doesn't connect the rapid pass to the app if you take it outside of the app. There should be a way to connect it. I also can never schedule my next donation immediately after a donation. I like to schedule it while I am thinking of it. There is no availability no matter how I change the search parameters. I wish there was an option to look at a calendar and pick a drive when the Smart Scheduling doesn't work.

For the most part, it's a great app that allows for easy blood donation schedule, your own info, and even rewards. The only reason i took out a star is because when scheduling an appt, it only allows you to select a time period but never days. Most people work during the week & I'd like to be able to select specific days of the week for example Saturdays and Sundays only. Instead, i have to go through multiple appointments manually before i finally see one that's on the day i need. Pretty basic!

Making appointments is easy enough, but if they call you (which they will) your blood journey won't be recorded; and they can't add it on either. Some links ( e.g. such as manufacturer data -accuracy-on Covid-19 test )do not work. A few informative blood characteristic information is buried in menus. Otherwise it's fairly easy to use and without technical glitches.

It's a nice app but I wish I could log my height and weight. I was going to do the power red donation until I realized that I did not meet the eligibility requirements to do so. If I had been able to put my height and weight in than it would have kicked me off like it did when I tried to schedule another appointment a month from my second one. Good app and easy to use though!

I find the app easy to use in general. Scheduling is intuitive which is very helpful. However, the rapid pass is hit and miss. I've had to restart every time. And, at the end the QR doesn't always show on the screen. I believe it's a Wi-Fi issue, which isn't always available at the donation sites. Best to do before you arrive and screenshot.

**Edited 8/13/20 Had to just remove from my phone, the information just doesn't sync, won't let me schedule an appt at a drive. Just easier to use the website.** Original review: If you schedule an appt to give the day of, or even the day before using the app, it will not show up at the site, so they double book it with walk ins. Also, it still hasn't synced with my donor info allowing me to do the fast check in. Just some bugs to work out I guess.

Really appreciate Red Cross and all of the good they do. But as far as this app goes, I'm just not sure. I made an appointment the other day and did RapidPass but when I arrived at the blood drive they had no record of it. Showing them my text from ARC and the RapidPass was irrelevant. I dont know if that was the apps fault or just a failure to sync with the system. But I ended up not bring able to donate. Will try again

The scheduling part of this app is really poorly designed. Plug in your location and preferred time and see a list of location that are fully booked and/or outside of your time constraints. Wouldn't it just be easier to show all the open slots only? What's the point in seeing fully booked locations and having to click on them to find out there's no availability.

This app is frustrating because when it lists upcoming dates and locations for blood drives, it doesn't filter out the ones that already have all their timeslots filled. The only way to see whether there are any slots left at that drive is to click on the drive and view its details. So it may give me two dozen blood drive listings, but only a handful of them are actually available for me to sign up for, and the only way to find those is to go through them all one-by-one.

Overall it's good. The UI needs a little improvement. Specifically when you go to do the RapidPass and you're asked to enter your DOB 1) I shouldn't have to type the slashes between MM/DD/YYYY, they should auto-fill 2) my phone's keyboard should automatically go into number entry mode and 3) currently at least on my phone (Pixel 6), the field I'm typing into is obscured by my keyboard, so if I make a typo it's not obvious.

I like that the app tracks my information and let's me see how much blood I've donated over time, etc. However, currently on the home screen it tells me I can donate now (as do the continued calls from ARC) but when trying to schedule a new appointment it says I'm not eligible because it's too soon. Within the last two years the app has become almost useless: the scheduling component no longer works (can't find anything), nor does the donation history.

The app has many helpful features for keeping track of my hemoglobin & BP as well as my appts. The only suggestion would be for the gallon badges to keep up. I'm at 11 gallons as of yesterday but it's not even showing as an option. I recall that the 10 gallon badge didn't show up either until I contacted the Red Cross (after months of waiting for it). Can't it be programmed to appear automatically when the appropriate number of donations have been reached? I like seeing the number of gals...

The app mostly works just fine. it's a great way for me to schedule my next appointments instead of trying to figure out when and where I can next donate over the phone. the only issue I seem to have is that when I complete the rapid pass through the app, the donation drives seem to not be able to locate/process is so I end up having to do it all over again. Minor inconvenience but it is nice when it works.

The appointment search functionality needs to be fixed. It's so frustrating that I just ended up calling. I spend all this time in menus to be given a list of drives that I can theoretically go to, just to be told I am not eligible (with no info given) and to restart the search all over again. Just painful I also have to dig around just to see the next time I am eligible which should really be front and center of any search. I dont care about digital badges. Develop a working search instead

Good: auto-add appointment to calendar, digital rapid pass, sign-in, donor card, scheduling (so-so), rescheduling (meh) Bad: follow my "blood journey" doesn't work at all. When scheduling/rescheduling, it doesn't tell you time slots are full til the end. It shouldn't prompt you to take a time slot that is already full! Gotta keep trying again and again. Most disappointing is not really being able to follow my "blood journey" though.

So easy! Plus, covid test results! Make/change appointments, search is fairly intuitive, very clear. Turn on just the reminders you want, for me that's when I'm eligible again and when it's time for rapid-pass check in. Plus eview medications and travel restriction details at leisure (not just when waiting to give!). 3.5 gallons and counting. 👍