bonprix - fashion & style

The app was working completely fine till the major newest update. Now mine ordered history everything deleted. Before everything was nicely organized under my orders. now we cannot give feedback about a product. I was looking for the size of one of the jackets I ordered that is how I got to know all the purchase history deleted just like that. Truly disappointed.

Bonprix partners with half baked products like Shoop which promises great cash backs but orders doesn't gets tracked and at the end when customer submits a request with all the valid proof they are asked for wait for few months. It's just shady way of getting customers. I would highly recommend checking Topcashback which at least works.

I have a password manager, so logging in with the wrong password doesn't happen. On my mobile with Firefox I can login just fine but on the app it says: "Bij het inloggen is een fout opgetreden. Met de door jou ingevoerde gegevens konden we geen klantenaccount vinden. Controleer of de ingevoerde gegevens correct zijn." Invalid username and password. I'll just use Firefox then..?

Terrible slow app and makes it very hard to navigate when trying to buy products. I have stopped using it so many times just because it was so slow and keeps freezing! If you want to make money update your app!!! IN REPONSE TO YOUR REPLY- I've been using your app and website for years and it's always been slow not 'sometimes' but ALL THE TIME. Update your systems because it affects your sales as I know people who actually stopped using you all together because of your terrible slow app and website

Revised review: after several protest emails about being blocked from ordering 2 different sizes the customer service did assist me on an individual basis, which I appreciate. However they need to permanently change their policy in general, for all customers, all orders. Additionally the app itself is okay, but it is so irritating and unnecessary that the app requires password login constantly, even during use! If its idle for even 2 minutes, during shopping, it requires a new password login!!!

I love this store, but the app is really not user-friendly when it comes to looking back on orders or even when you want to return something. Would be nicer if it was more accessible, like other apps, with easier menus and also adding the photos of the items you ordered.

Very good sizes. Fast delivery and returns. Prices are a little too high and what I dislike the most is that when I get an email about free delivery my order has to be over €75 otherwise I have to pay the around €6 delivery, for someone that has and orders a lot from them should be able to have free delivery without any mindestbestellwert. Overall I buy things from here almost every second month.

Love this online store. Nice products. Lovely fashion especially considering that I'm not a fashion person. Would be great if the app allowed you to pay via ideal, it's been years since this function was no longer available in the Netherlands. The uitverkochte items shouldn't be advertised either or still be available to view.

The filters don't work sometimes, they show a different selection than a website, it suddenly shows an error and some items need to be reloaded up to 3 times. I'm still gonna use it to submit a purchase sometimes but not for browsing

app doesn't work at the moment. I can't look at the shopping cart page. if I click it moves straight to address and payment. please fix it...

Overall, I am a satisfied and happy customer. bonprix is my best online fashion shopping shop but recently I can't open anything anymore, it keeps saying something went wrong, and the suggestion for matching items is no longer available. Please fix it customer service because it's very annoying. Thanks

Worst online shop..I thought they will deliver within just one week .I emailed them bcoz as I've seen on my account 3 days after the day i ordered .The item wasn't improving , no estimated date when will be the delivery.Then their respond on my email.They don't know when will be the item available so, they could not tell when is the delivery.shocks! What's the used of posting the product when it wasn't available.Purchaser paid it advance so, pls be reliable to your customer too!

I really want to use the comfort of the app but for some reason I cant log in, even though my account exists and password is correct. Any advice? Im constantly redirected to the log in Text fields even though I entered the data.

Very laggy app. Every new page it prompts me to sign up to their newsletter. It logs me in but then I go to my account and it says there was an error logging in. Use your pc and webbrowser for a better experience.

Setting favourites does not work properly. When I click on the heart, it says that the item was saved in my favourites. But when I go in my favourites page, it is always empty.

I only recommend because bonprix does not disappoint

It was an ok shopping experience. Could use some freshening up at the check out stage to make it look and feel a bit more modern. And my God could they use the introduction of Vipps payments!!

Their search/sorting engine is a bit slow and you sometimes have to try alot of times before it works, which is a bit tiresome.

I've just ended up buying the sane products again because it doesn't let you know you've purchased it before unless you check you bank .... now I have to try and send the sane items back .... and it doesn't tell you how unless I refuse the delivery ... it's rediculous

Very much disappointed with this online purchase. So far I haven't received my order but they say that it's been delivered already in time. I couldn't even make a complaint or get a reimbursement . ..