Bunnings PowerPass

App update, not working yet again, Bunnings of course says no issue, just connect to in store wifi or send screenshots of a spinning circle no error message, you can't add items to cart in store anymore. Every update the same, things stop working but they act like users are the problem. I'll just wait until others complain too, it's pointless trying to talk to them or get help. They added scan to instore cart but can't say if you have to use that, can't provide any info just questions for me.

THANKS for adding the wish list. I use it lots. recently the app keeps logging us out within a couple minutes of logging in. in store and at home. this is really frustrating. especially when in store I go to add to cart and I have to log in again. please change this back ----------- Needs improvement Some things are special order or not in stock. it would be great to have a wish/shopping list so we can add items we want before adding them to cart even if they are out of stock or special order.

This is the 5th time probably that yiur app is messing up and asking me to register my power pass again and again after an update ..... Always some kind of issues. That's why 1 star, I hate when i have to do it ( I realy do) means somethings wrong and I'm beyond annoyed while writing this. Fix it please, and keep it without issues for a while, so I can edit the rating. Thank you, Kind regards, Customer

Don't try searching for anything using this app. It's totally inadequate as a professional tool and I guess it is just a folly for a non-user boss to say they have an "app". As there is no alternative you better breath deep and count to 10 because it's as frustrating as...EDIT: over 2 years on, no change. No innovation or fix for the poor product search. I would reduce it to no stars of I could.

Used the app while shopping for a big project in store at Woodville SA only to have it crash because I had too many items in my cart. Had to pull everything out of my car and rescan in several smaller transactions. The app also glitched again by charging us for one item 3 times (you only had one item in stock). Also found multiple items that your app claimed were in stock, we're completely out of stock which was very unhelpful. Could be a really great app for your customers but it's simply not.

Not working on Pixel 8 Pro. It was working so maybe it was the last app update. It won't even get past the opening page without crashing. Yes I've done multiple reinstalls and allowed notifications etc. The response was to email my Powerpass number, how will that help when I can't even get to the page in the app where I enter that? Going by other recent reviews this is clearly a known unresolved issue that apparently was 'fixed' with the last update but unfortunately has not been for everyone.

Log In option? Non existent. Every time you open the app, you have 1 option, "Get Started". Go to add card manually, get error, "The card number you entered is already registered..." You would think an organisation like Bunnings could get an app built and tested before releasing it to the public. Also might help if you talk to your own staff who will provide all the feedback you need on the number of frustrated PowerPass customers they have to deal with on a daily basis.

Dreadful. Often won't even connect or open. When it does it has lost all my info & card 5x now. B4 going to bunnings I have to check if it is working and on the multiple occasions it doesn't try and remember what we needed, write a manual list and find my physical card. A timewaster rather than a time saver.

fire the monkeys you call your dev team that vibe coded the Xmas update. I want a fast and working app not animations for children. +30sec load times on 5g s25 ultra, in app feedback refuses to load, forced registration and pin check every single time attempting to open app, checkout causes app to forget my account, searches slower than dial up, forced enabling GPS location when previously it worked without. lists created on website don't sync with the app.

Doesn't save lists. if you lose your phone or have to reinstall the app, you lose all of your lists. THAT is really bad. At the minimum, let us backup lists to a cloud service, ideally it should be stored on the account, and synced across devices. Please fix this.

Used to be great; now virtually useless. Incredibly slow to start up and then very unresponsive. 1st I thought maybe I had a bad internet connection, but no: it is just the app. Update: not sure if there was an update to the app but seems better again. I'll give it 3 stars for now and update again later, after a few uses Gone backwards again. waiting for what feels like hours trying to detect my shop that I'm in. is this new? makes the app virtually useless

I used it for a few weeks and it was excellent. Now it is entirely useless. It doesn't matter if I re-install, allow permissions, update, it still crashes on start up every time

UPDATE 19/02/2026 - App is now fixed. can now reliably re-enter the app and be still have your details/account registered. Appears now working and fully functional. Very convenient app for getting, scanning and paying for items without the queues.

When i go to pay, it tells me i need to update. Aaarghh! Update 30/01/2026: Now its glitching and wont open in the store. Spent 10 mins at the trade desk reinstalling it ... and now 3 days later it has glitched again and apparently there is nothing the people in the store can do to look me up.

lots of potential to be more efficient and time saving. Unfortunately lots of bugs, have to scan the card regularly, sometimes can't do it again because " this card is already used on this phone " although can't access to the app, so have to uninstall and install again and loosing all the list. lists are not linked to the power pass account from the website, so not really useful for planning a job. Hope this will get improved

Error trying to get started. It scanned the bar code on my card, then error message unauthorized_client. Did the same when manually keying the card number. Let me know when it's functional.

I log in then it says sorry there is an error, have uninstalled and reinstalled a number of times, waiting for a response from Bunnings to fix the issue!

I've tried to use powerpass on 26 Dec but the app will not cycle past Bunnings Trade logo. I've tried everything to reset it excluding reloading the app but still it will not pass the Bunnings Trade logo page. I rely on power pass for my business and this is becoming a real issue.

I have been trying to login for months unsuccessfully. Previously this app had worked for me however now I enter my powerpass number, enter my PIN, it sends me a SMS to confirm and when I enter that number and think it's just logged me in I received an error saying "something went wrong - were sorry something went wrong please try again" and sends me in a loop. I've tried uninstalling, reinstalling, entering the card number manually, scanning it etc. No luck.

Was great until a forced app update. The update removed my sign in and so my PowerPass is no longer registered in the app and I cannot re-register it by scanning or manual entry.