CHARLOTTE TILBURY

CHARLOTTE TILBURY

4.80
74+ Reviews
4.80
74 + Reviews
1
3%
2
1%
3
1%
4
9%
5
86%

User Reviews

Krissy B (Me)
Krissy B (Me)
March 2, 2026
I like the app it's cool but it's definitely not individualized. I would give it five stars if it was truly individualized but the model it shows for me after the quiz is Oriental olive skin and I am white with cool neutral skin and a summer soft summer palette with blue eyes she doesn't even have the same eye color as me. the makeup kit is selected for me would definitely look terrible on me also everything is discontinued or out of stock that it's selected. makeup is ridiculously expensive wow
Weather and Sky Photography by Kerry
Weather and Sky Photography by Kerry
June 24, 2025
This app usually works really well but lately as I scroll, products are being added to my cart. I once had a thousand dollars of product added to my cart accidentally because the very light tap response as I scroll is way too sensitive if my finger happens to touch the "add to cart" button. Please fix this. It never happened before.
Kathy Peterson
Kathy Peterson
January 6, 2026
I'm learning so much about my skin and the way to take care of it. This app also matches me to the right shade makeup and lipstick! I'm impressed.
Angie Rubin
Angie Rubin
February 12, 2026
I love Charlotte's products. I can't wait to try the concealer in the new formula. I've heard great things.
Natasha Tesconi
Natasha Tesconi
February 21, 2026
Love this app it's so easy to find what you need and also gives a great selection of products.
Emma Mcgonagle
Emma Mcgonagle
February 11, 2026
charlotte tilsbury is really good you can get natural looks with make-up which is what I prefer
Kathleen M
Kathleen M
January 27, 2026
I am prone to getting eczema on my face, and Charlotte's products soothe my skin and make me look much better. I have more confidence again. Thank you, Charlotte!
Caroline Lohmann-hancock
Caroline Lohmann-hancock
December 28, 2025
63 year old has improved my skin a lot... even hubby says i look less wrinkly love the foundation skin looks so much better
T
T
February 15, 2026
amazing quality,, i get lots of compliments since i starting using CT products..
Camvin Smurf
Camvin Smurf
August 26, 2024
I have a lot of makeup/skin care from Charlotte. The reason for my review isn't to do with the makeup but the "reward points" You can spend £400+ but if you don't buy something in a certain amount of time then you are knocked right down to level 1. I was £60 from level 4, & now I'm a quarter into level 2. The amount I've spent is crazy. I've brought La Mer & am going to see if their is much difference as I hate how I've just been dumped down levels after being so loyal to the company. Emailed u.
Mai March
Mai March
December 25, 2025
Always gorgeous items, fabulous for gifting too
Christina Salter
Christina Salter
November 3, 2025
The app is not user-friendly at all. very slow and feels very outdated. needs work! Still love the make up though... 😍
Elina Stuart
Elina Stuart
December 31, 2025
Easy to use, works perfectly.
Anjum Shanaaz
Anjum Shanaaz
December 2, 2025
one of the first customers and wont be the last. Skincare is the best i have made a good use of the black friday offers.
leanne plumbe
leanne plumbe
January 2, 2024
Be warned! If you're purchasing via the app specifically to take advantage of promotions that are app exclusive, if you pay via Klarna then your purchase will be classified as a Web order and they WILL NOT honor the promotion. Customer services most unhelpful and won't listen at all that there is clearly a system error with promos applied via the app. I love the products and have spent a small fortune with CT but clearly that doesn't matter to them.
Harley Quinn
Harley Quinn
December 28, 2023
I love my Charlotte Tilbury makeup & skin care products! The colors are flattering & vibrant, & the CT magic moisturizer feels absolutely decadent & makes my skin glow💖 I am a true fan now, & I'm currently awaiting my next order of products to try out. It's also nice that they include free samples to try as well, an extra little incentive to make that purchase! I downloaded the app & have discovered different offers for new items as well as tips for applying their products. Highly recommend!💋
Louise Sarah Miles
Louise Sarah Miles
May 29, 2025
customer service is none existent they couldn't care less. Promised a £10 credit to be added automatically added. So of course no £10 was available. So I contacted the "Customer "no service" Department" still not heard anything. No I'm not surprised as they make you feel that you are either lying and completely inconvenient to their day. When you have to send them screen prints 3 times showing what the world can see on their own website but they are unable to see. Absolute joke.
Michelle Matzke
Michelle Matzke
December 12, 2025
Unreal Skin Sheer Glow Tint is my new favorite!
Sarah Mclaughlin
Sarah Mclaughlin
December 7, 2025
Since wearing Charlotte Tilbury make up in the last couple of months, people have given me loads of compliments and new ppl I have met thought I was 10yrs younger! ❤️
Julie Brown
Julie Brown
February 9, 2026
easy to use, love the free samples