had a credit card in the app, but it is now expired and I can't remove it. I also can't add any replacements. I've tried all my visa cards, and my discover card, I can't add any of them. ive tried multiple times with months in between, I've restarted my phone, and I still can't add a current payment method. and all my cards work elsewhere.
Hands down the easiest experience and fastest charge I've ever had. Wish there were more of these around town for sure. No the app isn't needed to charge, the negative reviews are all user error seriously. Follow instructions people!
I was not able to sign up through the app. After the 7th hold was placed on my card, my bank automatically marked it as fraud. Used credit card instead, no pricing info was available on the station, no receipts available. A $50 "hold" cleared my account until it was correct almost 2 weeks later. Fast charge though....
For such a nice convenience station and even their EV chargers are nice, but this app has waaaay too much room for improvement. When setting up an online account, most businesses use email for confirmation code. Circle K uses texting, and if you accidentally punch in the wrong phone number, you never receive a code and you now have no way to enter in the correct phone number. Even customer service on the phone could not help me. Wasting too much time and I'm not getting any younger.
Why would the app accept cards you cannot use on the machines? App allows you to use cards like American Express and Discover but when get to machines the machines themselves may not accept those cards. Using the app to start and initiate results in errors because the machines cannot recognize the transactions.
why do you need my gender and mailing address to create an account, I don't want your junk mail. $50 hold PER charge is WILD. other apps maybe hold $5 per transaction that clears immediately, it's been 24 hours after I charged $3 worth of energy that cleared but the $50 hold is still pending.
Ok, the problem is not with the app, although it could use some redesigning, but with the charging station itself. The one at the corner of International dr. and Sandlake dr. in Orlando, FL. It keeps falling every time you try to charge your car.
It started working well for the first eight months... No, no longer sees my locations where I normally charge my vehicle.. It states "no locations found".. I'm going to make the assumption.It's stopped working after they raise the price per kilowatt From forty three cents to fifty cents...
Not great, not terrible. App is not designed well enough that Google will auto fill any of the information. App asks for too much billing info. It does do well, in that you can clearly see your car's charging information when you're not at your car.
App has such a clunky set up to make an account. Cant use the android password manager. Cant use Google pay feature to add credit card. Why do I even need an app? Either let me tap to pay on the charger or set up plug and charge. I can't see anyone using this except out of frank curiosity like myself. How this was even released as the expected work flow is beyond my understanding
tried on two separate occasions and using different payment methods with no success. i pass by these chargers twice daily on my way to work and have never seen them used. it's no wonder as it is hard if not impossible for a successful session to occur.
WOW this app puts a $50 hold on your card the funny thing is you will never use that much to charge you car the most I've paid is $15. Every other charger like EVgo only put $5. that's fine but $50???????? Lost another star not going to waste time saying why
Charging is fast but they hold $50 ea time you charge. And it takes 3-5 business days to get the difference back! Charged everyday for a week and it looked like it cost me $250. Actual cost was $50 for the week.
This is the worst charging stations out man!!! They charge a $50 hold to charge a bmw that only holds at most $15 to fully charge!!!! And to make matters worse, they take their sweet time giving it back I hope they take down this app for over charging patrons
This app should not exist. I should be able to just drive up to a station, tap my credit card, and start charging. Having to set this up on the road with family in tow was a huge hassle
Works, eventually. Tip: don't go straight to your location. Set up account first. You really should not have to tell them your gender before buying a few electrons.
Can't use it with Canadian chargers, can't install the Canadian charging app. Circle K's charging is a terrible option to rely on during a trip to Canada.
The app requires a significant amount of information to log in. it is required for charging at the special k chargers. I decided to just move down the road.
Puts holds on credit cards and fails to allow them to be added as payment methods. Other reviews say this too
This app barely works, and it charged me $100. I called support and they said I'll get that money back within 3 days