Craftsy was ok, until I decided I didn't want to renew my subscription. That's when I discovered: you can't turn off auto-renew without getting an error; you can't delete your card info; you can't delete your account because it's 'active'; and customer support will not contact you back when you email them. I can't call because they only take calls when I'm at work. This has been a nightmare experience that just won't end! So don't get Craftsy unless you plan to be a member forever :(
You can find instructional lessons for nearly any kind of creative outlet from cake decorating to knitting to watercolor... SO many awesome episodes and recipes! Some downfalls though: I can't always find the printable materials, even with my membership there are additional purchase only classes, and I've lost classes I wanted to go back to find later and haven't been able to find. All in all, I love Craftsy and recommend it, it's not perfect but its good! t's like Netflix for creativity!
I have received a code to "upgrade" my membership, but when I try to do that, I'm told I can't have more than one membership at a time. "Upgrade" appears to have a different meaning to Craftsy than the dictionary definition of the word. Also, without discounts, their classes are ridiculously expensive. Will be unsubscribing, as soon as I can reach someone in customer support - which isn't available on weekends, WHEN MANY OF THEIR SUBSCRIBERS ARE LIKELY ONLINE!
I have a Premium member account with Craftsy, and I love the content. However, the app is disappointing. Some classes that I can find on the website can't be found on the app. In addition, there are mismatches between categories and subcategories and between subcategories and videos. E.g., there is a "Weaving" subcategory under "Knitting", even though weaving already has its own category, and all the videos listed under weaving are about yarn dyeing. Overall, a frustrating experience.
This is a really bad app. The design is not intuitive at all. It's also unclear how you manage your membership or payment options. I got a free subscription for a year through T-Mobile Tuesday and a couple days later they simply canceled my subscription without explanation. Now, if I try to access any of the content, it prompts me to get a membership again. The app just gives sketchy vibes like it was made by some guy on Fiverr. I wouldn't recommend, there is plenty of free content on YouTube.
I must admit this app is terrible! I have had a Gold membership for a couple of years but not through Google. I purchased the membership through the website and that's what I would recommend. You can turn off the auto renew through them months ahead of time. Other than that they do have quite the barage of classes and instructional material for everything and anything you would like to learn "Craftsy"! That said I've been happy so far except with this app that needs major improvements!
I love the teachers. But, app's never been as good as it used to be before they relaunched it. If you start watching a course, it jumps to a completely different random program between chapters of your course. If you want to resume a video series when you sign in, it will only show you recent chapters you watched with no way of going back to the course through those chapters. Have to go find the whole course again f/scratch.Hope you remember the exact name! Can't access paid item on app either.
Go through the desktop website - the app is trash. Since 2016 I have bought over 10 courses, mostly drawing and painting and they are well produced and provide clear instruction! But trying to access the courses through the app is impossible. Even after uninstalling and re-installing several times - I got error server messages, the password reset page would freeze, and through the app it looked like I had never bought any courses - they disappeared. Ugh!
Disappointing. I was really excited for this app. But there are a few problems: it won't keep you logged in, so you have to log in manually every time. Just obnoxious. It's not like it's a banking app! Also, I downloaded several classes (and my notifications from the app say download completed), but when I go into my downloads on the app, nothing is there. It hasn't saved my progress in the classes I've watched, either. Just a bummer - this could be a really great resource and isn't.
Enjoying the Premium Membership! I have found where to cancel my subscription after a year if I choose to and set a reminder for the day before just to be safe. I'm teaching myself how to Crochet and this offers amazing videos on the app and patterns through the website. I would love it if the patterns were integrated into the app also. Aside from inspirational Crochet videos I've seen so much fun stuff I want to try; from cake decorating, food recipes to paper crafts and more!
Got a free subscription for a year from TMobile. A week later I didn't realize I got charged $122 on my credit card. When I realized it, I was told by Craftsy support by email, that there is no way they can refund me, they don't have my payment information. I'd have to contact Play Store. Play Store told me they couldn't refund me, cause of their new refund policies. Basically stole $122 from me. I don't even use the app. 😡 Believe the bad reviews. Videos on this app, you can find on YouTube.
Thievery! I did the free trial, but then forgot about it untill there's a charge well over 100 Bux on my card. I try to log in to cancel membership and reverse payment but there's nothing there anymore, it was a scam to get my money! The app won't even open and the ONLY page available online is a sign up page with no contract information. Scam! Don't do it!!!
I absolutely hate when companies ask for your CC info to start a free trial after a certain amount of time. The month to month ones where it's less than $15 isn't that big of a deal but this BS is for 2 years and is $100... That is insane!!! They barely have anything on here for $100, I've had this app on my phone for over a year and never have I once found anything useful on the handful of times that I've perused it for over 20 minutes. I get too bored w/ the app when I could be on PinterestECT
They make it seem like a great deal initially with a $5.99 membership for the year, but still have to pay $10 for classes and have minimal free videos. Then it's impossible to cancel your subscription through the app, and they will end up charging $123 for a yearly renewal without notifying you to remind you that the subscription is renewing soon. Their customer service is useless and will just offer a $35 yearly membership and will not reimburse you if you reach out. It is a huge scam.
Streaming is buggy and stops once in a while. There is no shared favorites or history between browsers and tablet. Which means you have to manually duplicate anything you do on one platform to the other. Imagine if your phone didn't have the same Netflix history as your computer browser. This is a pretty big flaw for which Craftsy doesn't seem to be concerned about. Edit : I see these issues have been happening for well over a year and they haven't been addressed.
I signed up for a premium subscription with a one year special, but have been unable access any premium content on the app. I am also unable to make the video full screen on the website, so the only way to watch is a thumbnail size video. I tried all the troubleshooting tips that customer service gave me with no change. When I called. They said they were going to have to log into my account and let them troubleshoot it from them logging into the app. I do not feel comfortable with that.
Lovely craft site that is deceptive. They give you a cheap starting price. I paid $1.00. then they auto-renew for $113 with no warning and nothing on their app telling you how to stop it. I finally found a number buried in some small print. When I called them, they offered to renew at $9.00! Just make the auto-renewal $9.00. Such a scam. Thankfully my bank marked it as potentially fraud and notified me. Do better people. If it's a good site, it would be easy to cancel.
Very buggy. My account doesn't show up as gold in app. I'm using the same login, cut and pasted from the online login, but it just shows as an unpaid membership in the app. I can save my favorites in the app, but since it doesnt show my paid membership, i cant watch them. I can watch them online but since it cant access favorites online, i cant watch my favorites still! Also, you can't access most account details and settings without going to the website. The app feels unfinished
The developers really need to fix the bug on the app that says you still have to pay for classes even if you are a member. If I hadn't signed in on the computer first, I would have thought that I was scammed too. Also, the categories aren't very helpful because you get embroidery and jewelry beading under the same heading.
A decent start to the new app. Organized, plays videos quickly. Supports casting. Doesn't keep a local list of my courses so there is a couple second delay showing my courses when starting the app. When casting, app starts playing every video on device before casting not just when first starting to cast. Features I'm hoping to see in future updates: playlist queue, adding a whole class to the queue. Managing my subscription in app.