Denny's

Denny's

4.80
4.6k+ Reviews
4.80
4.6k + Reviews
1
2%
2
0%
3
2%
4
11%
5
85%

User Reviews

Paul Ray
Paul Ray
March 22, 2025
I was able to place an order - eventually. But I did come across a super annoying bug that I had to bypass first. I was trying to order a specific item, but every time I clicked on it, the app would redirect me to confirming my pickup restaurant, and then when I did that it would drop me back on the menu again instead of at my items page. It did this several times until I forced stopped the app, and reopened it. Then it acted right.
Francesco Barboza
Francesco Barboza
December 15, 2025
While it's not perfect it's still good. Makes getting a healthy meal easier. Enables you to earn points that can be redeemed later easier. Nothing like getting something for a lower price. Earn enough points you could even get it for free. You can pick where your favorite restaurant will be so you'll never need to worry. Free of advertisements and unnecessary distractions. Just never seem to remember which cookies you want and which cookies you don't.
Lauri Ferring
Lauri Ferring
October 31, 2025
It never works. one minute I cannot login. Another time I receive a text for a special or birthday reward and when I open the app it shows no reward or specials. When I try to select a location it spins and never shows any locations. I have complained to waiters and they tell me the hear lots of complaints from other customers for the same things.
Meagan Bryan
Meagan Bryan
September 14, 2025
This app does not work. There are deal options such as the chicken strips that won't let you add it to the cart because you must pick a side but there isn't an option to choose. I finally placed my order even though it wasn't everything I wanted. The app said finished but the restaurant didn't have the order. It printed up while I was standing there. There was a guy sitting at the counter who apparently also ordered through the app 30 min before and the restaurant never got his order.
Robert Schumann
Robert Schumann
April 17, 2024
I hate their app. It's bulky and slow. Whenever you add an item to the cart it takes you back to the home page instead of where you were ordering from ìn the menu. Took forever to order 3 breakfast sides. Also, why is a grand slam almost $4 more than a super slam? That doesn't make sense. Either lower the prices a bit or add some specials to the menu. Thanks
Mike L
Mike L
June 6, 2023
The rewards option no longer works! Used to be able to get a discount, but no options are available to choose from. All gone since app update. The food ready indicator always stuck on preparing. Never know it's ready except going in and waiting. The rewards part is not sync up with app. Wants me to sign in when I am already signed into app. They seem to operate separately, hence no rewards options. Usually there is a discount if you order a higher amount. Everything is gone! Wish it was fixed
Jose Robles
Jose Robles
October 31, 2024
Twice now I have removed the tip before placing an order and both times I got charged 20%. I KNOW i removed the tip both times, it could have been user error but that means that they don't make it easy to remove the tip. Also, a wrong item was given when we picked up the food. The receipt sent to my email shows the correct item was ordered, but, the receipt attached to the bag showed the item was changed. Out of 5 items, 4 were correct and 1 was changed to a different random item.
Cris B
Cris B
September 19, 2023
Looks okay, but if you try to use a reward by opening it and then close it for whatever reason (or the app crashes), the app apparently assumes you used the reward, and you can't reopen it if you didn't use it at that very moment. Because of this functionality, I missed out on being able to redeem a reward and had to pay full price. For Denny's, that works out great, but for the consumer, not so much. Left me irritated.
A Google user
A Google user
September 4, 2019
Glitches! Will often let you go thru entire ordering process. Only to get a message at the very end saying credit cards arent supported at this location. What!?! How can I place an online order if I can't use a credit card? So frustrating. So it just happened to me at a location in Barstow, CA. I then went and placed the exact same order, using the exact same credit card thru the website using my phone's browser. And the order went thru fine. The app is a waste of time & space. Just go online.
Angelina Potter
Angelina Potter
December 27, 2021
It takes so long to order anything through this app. Its terrible! Nothing is grouped well. There are items in the wrong categories. And you can't order anything they sell through the app, it has a limited menu. The biggest issue is that it f o r e v e r to order anything. So many hoops to jump through. The person creating content for this needs to be fired and hire someone that understand the concept of "using the app for convenience".
James Bradley
James Bradley
September 17, 2023
I clicked out of the app and now my meal prep time is gone. Hmmm, um, I might not work in app programming but I'd think that making sure something like this doesn't happen would be a high priority thing to not let happen. I don't know, just a thought. Hmmmm. No I don't have an account, but you allow for order via guest so kind of odd that I click out of the app and my order is all gone. Maybe hire better workers for your app than the bargain bin ones you got, pendejos
Ebony
Ebony
September 4, 2025
I used this app before the update and I enjoyed how easy it was to get deals. They switched to a point reward system, since I guess it's more profitable. It sucks that NONE of the coupons and offers I had carried over though. I lost my birthday offer and I had almost two more weeks to redeem it. It’s the one offer that I've waited a year for. :(
A Google user
A Google user
June 15, 2019
It won't let you see it unless you are going to place an order. HOW STUPID!!!!! Also, it won't let you pick a favorite location. I believe I may be in total agreement with the other poor reviews after I try it. This is very user unfriendly. Even Wendy's, McDonald's Domino's, etc allow you to view the menu first. Tried ordering. every time you click on bag to finish order, it takes you to your account and makes you log in won't go anywhere. had to order through website. don't waste your time.
Trevor Gunderman
Trevor Gunderman
September 4, 2020
Attempted to place a delivery order yesterday. I entered my payment information and was told that the payment didn't process due to a billing address error. I entered the address again, tried again. Same error. Closed the app, cleared the cache. Same error. Uninstalled and reinstalled. Same error. I eventually ordered from a different restaurant with no issues. I woke up today with 7 identical charged on my credit card, for food I never received, adding up to almost 400.00!
Brooke Kane
Brooke Kane
September 11, 2025
Terrible new system. I like the system they had before the app. I always had rewards to use and didn't need to do any logging in with the actual restaurant. I tried using the new app today. The QR Code wouldn't scan and employees had no idea how to enter in my phone number, so I couldn't get the sign up offer. And I lost all my other rewards with the transition. The lack of rewards will definitely affect how often I dine at Denny's.
Frank Fisher jr
Frank Fisher jr
August 24, 2021
Your app doesn't let me choose a location. A map pops up and no matter what I do it will not let me choose a location. The list of locations is behind the map. I can't access them because the map is in the way. Also your location on Blue Ridge Boulevard said we had to use the app to get free birthday breakfast. It does work. So long to you and your app. We will not be back.
Jennifer “Jen” Moberly
Jennifer “Jen” Moberly
July 17, 2021
I'm having the same issue that all of the previous complaints are having! It kept making me sign in & deleting my order! It's VERY frustrating!!! I finally got fed up & made my order on the website. I'm deleting the app because it's currently useless and just taking up storage space on my phone! Please fix it! It took over a half an hour to get my order in and there was no reason it should have taken so long!
Cornelius Owens (Mii332)
Cornelius Owens (Mii332)
July 30, 2024
First time using the Denny's app, and I do love that it shows all the locations that I frequent upon sign up. My only worry is that sometimes the app won't know what to do when I try to go back and edit an order, or when I try to add on additional items after creating an order. When this happens, it will kick me all the way back to the delivery or Pickup option screen, which can make ordering frustrating. Hopefully this issue can be fixed to streamline ordering.
Mary Alice Curtis (Grams)
Mary Alice Curtis (Grams)
September 11, 2021
I'm able to make & edit an account, it's accurate in mapping my location, and I was able to select a specific Denny's location. So far I can't get the app to do anything else. It won't show a menu or begin an order. The only images I can get are the main one with the logo, a drop menu to select what I want to do, my account information, and some slightly different views of a map marking all locations in my area. Can't use this thing until it works. 😜
Patrick Cammans
Patrick Cammans
June 18, 2023
This app sucks...back button doesn't function, trying to go to different parts of the menu, won't go anywhere, it just doesn't work, I have to shut the app down and restart it if I want to look at another menu item...are all of Denny's systems down right now??? I've tried the website on my PC and my phone as well and those also don't work, you go to the site to select a locations, won't pull anything, try to look at the menu and that page is blank.