HomeEnterprise Service ManagementReviews

Enterprise Service Management

4.40

3+ Reviews

4.40

3 + Reviews

82%

4.40

3 + Reviews

82%

User Reviews

Joe Mihaljevic

★★★★★

October 20, 2020

Works perfectly! Some people reporting that they're unable to connect to the server might have their server deployed behind a firewall or VPN, in which case you need to configure your settings properly.

Alexandru Pricop

★★★★★

July 13, 2023

Hi, please add the option in the agent interface, to sort(arrange) the tickets by the created time, Id, Priority or by other columns like in the PC web interface. Thanks!

A Google user

★★★★★

February 13, 2020

This app has become really great. I now have access every action I need. Also loving the new interface. The authentication works great where ever I am. Good job!

Gurmukh Singh

★★★★★

January 12, 2021

Not connected. Error shows cannot connect to the server. May be need to upgrade the system.

A Google user

★★★★★

February 21, 2020

Works great. Nice look and feel. Keep up the good work Micro Focus.

A Google user

★★★★★

February 26, 2020

Agent Interface is not available in APP. Useless for me.

mohd sabri mohd nor

★★★★★

July 18, 2020

very 2 upset by our mgmt. no of ticket to be approved IS NOT THE SAME..i lesser than as shown in SP portal as well as in SM inbox approval page.. where the others?.. only max 10 items listed.

Aniket Virkar

★★★★★

November 28, 2021

Worst app. Keeps loading again and again after logging in

Mohammad Rafi

★★★★★

September 1, 2021

Showing error post scanning the QR code..unable to connect with server...

A Google user

★★★★★

March 6, 2020

Unable to login trough scanning qr code. Error - webpage not available.

Mohammed Fayyazuddin

★★★★★

February 8, 2026

Professional app to manage the business process of it department in all its forms

Roman Pavlik

★★★★★

August 16, 2022

not worked when use login with saml authentication (unable create any request, only browse request catalog is possible), but the application work correctly when use login with ldap authentication.

A Google user

★★★★★

April 14, 2020

Can't get past the login screen