Flume

I've had 4 or 5 leaks since I got this device. It's caught exactly one, the worst of them, after it had been happening for 2 hours, because that's the lowest time I can set it to. Also I replaced the batteries almost 2 years ago, and within a couple months, it started giving me weekly low battery alerts, so basically it's been giving me low battery alerts on new batteries for 1.5 years while not catching several leaks. At least I can use it to tell when the water is running.

Well, it worked great until one day it just stopped working. The bridge (that little deal that sits on the desk) blue light began to rapidly flash. I rebooted my wifi/router, provided by Cox Cable, then rebooted the bridge, nope. Chatted with customer service and we went through all the above to no fix. Was sent instructions to establish a "guest network" on my router. I've been trying to make this happen for the balance of the day, without results, so I'm still offline,

Alarm triggers don't work. I've found multiple leaks or running water on my own and the app doesn't pick up on it despite it being quite obvious in the Dashboard. The UI is very clunky and not user friendly or easy to select hours or scroll through data. Overall, GUI and UX is pretty bad and not flowing or easy to use and navigate.

Their main feature is the "intelligent" categorization of water usage (e.g. dishwasher, outdoor, etc) yet I'd say the accuracy is close to 50%. My main issue with this is that they don't have a way for the user to correct the category labels (which would improve their model) . So until then, its great to see overall usage, and detect leaks, but don't trust the detailed usage categories.

It's nice to have a rough estimate of what you use in a month. But their anomaly algorithms are the worst I have ever seen. I get an alert for usage every day when the sprinklers go on and I get an "suspected leak" alert once or twice a week. It's totally useless. Meant today when I actually did have a leak I just ignored the app. The developers really need to look into a better heuristic for anomalies. An LSTM would easily learn my patterns, it's just a damn sprinkler system.

Lots of false positives, and the interface could be improved. It took me awhile to realize that, while viewing hourly usage, it was showing per minute usage and that I needed to swipe left and right to view more. There's no clear indication more data is available this way. Also I keep getting notifications of leak detection like "water has been running for 2 hours at average of .2 gpm", but when I go to check the hourly usage it shows that someone took a shower for 10 minutes. Makes no sense.

Functional app for checking water usage reported by your Flume device. Only real gripe is that only seven bars of data are shown at a time, so a lot of scrolling is needed. In addition, when selecting the current hour it starts at 59 minutes, even if it's only 10 minutes after the hour, so you have to scroll back over 49 minutes of empty data. It would be much better if it would show the entire hour (or more) of minute-by-minute data on screen at once, like it does with water usage alerts.

Great monitoring. Its a little clunky with the way it shows the daily/weekly usage and their AI is certainly not all there yet regarding its estimation of what used water when. It would be cool if you could go into the app and start a session to monitor how much water you use for various tasks (like before jumping in a shower or starting dishes) to be able to gamify your usage and reduce things even more. Had to adjust the default alert because our sprinklers blow past the leak threshold.

Good app but absolutely frustrating that it logs you out and you have to login, with no notice other than not receiving any notifications. Defeats the purpose of even being a phone app if it logs you out. 2 stars until this is fixed. I need to know at all times if I have a notification alert, not constantly opening the app to see if I have to login because it logged me out without notice.

I've used both Gen 1 and Gen 2 Flumes for almost four years. Android and iOS. Flume has alerted three leaks in that time. One was as small as 0.03 gallons every other minute (>7k gallons per year). The app has been dependable and accurate for me on all platforms, including the algorithms to disaggregate indoor/outdoor. Accuracy was over 99 percent when compared to meter. Would love a function that predicts your meter reading based on billing date.

Worst IOT device I have purchased to date (Flume 2). The device constant requires reboots and stops tracking your data with no warning. I have reached out to support several times for the same issue and they can't fix the problem and say their engineers are working on it. Their claim that the data is backed up and retained, even during a power outage is completely false. Save your money!

Guess who's flume caught two pipe bursts!? Not mine... Why you ask, the app logs you off seemingly at random, so instead of preventing a $45,000 flood, it told me after the fact, when I opened the app and had to log back in, that I used 1,500 gallons of water... The device definitely records water usage... But the app needs work, mildly infuriating...

The system is good, but whoever designed their app interface didn't think this through. On the home screen, it shows 7 points of data (7 hours). But on the detailed view, it only shows 4. 4 days of the week? Fine. But 4 minutes out of every hour... come on! How much scrolling do they want everyone to do?!

I would prefer to be able to adjust/identify water source on current date rather than go back to previous dates and having to remember the water usage type and then update it accordingly. overall I like using the app, fairly easy to use.

Only once missed a leak that caused interior damage, but has caught all other leaks and appreciated the notifications.

App needs some work to improve usability. Hour view always defaults to the end of the hour and doesn't show the whole hour. Week view doesn't show the whole week. Scrolling around is really awkward. Does anyone read these? nothing fixed in years

Dumbed down the interface👎 Actually they broke it. Trend lines with no units. Less information than before the update. Today I used at least 50 gallons. The app says I used 0 and that it is 105% of my ten day average. It used to show 0.8 gallons for each flush. I'm going to look for a better company. Good thing I only paid $50 for the hardware, cause it's now pretty worthless.

When my city claimed I had doubled my usage, most in higher-tier pricing, I assumed a leak. After checking and finding no leak, I installed Flume. It's amazingly accurate. After using for a month, my usage is normal, no leak, so probably a city mistake (still sorting *that* out). It's nice to have an independent confirmation of my water usage. Only four stars because the app needs features. 1. Allow tap on a high flow event to say "it's normal". 2. Let me view usage with city water bill dates.

Doesn't detect minor leaks, expensive battery subscription, faulty unit after 2 years

Amazing solution for an ideal price - saved me hundreds detecting a leak. I had an issue setting the unit up, but support bent over backwards to help. We eventually got. It working and I immediately realized I had a leak. I have no long the leak had been occurring, but Flume is a brilliant solution and we'll worth the money!