Clunky app. It allows you to give nicknames to your cars, but those nicknames don't show when starting a parking session, so you still have to look at your plate. Also, it doesn't allow a change if you pick the wrong car, which seems like something you should be able to do for the first 3 minutes. It's also too dumb to know what city you're in, so when you type in a parking zone number, you have to choose from a list of several cities. That can't be corrected if you fat-finger it either.
App does not interact well with password auto fill, or keep one logged in. It does accept payment methods to be saved that you aren't able to use (like Discover card) and requires you re enter password to add or change a card. Plus you pay a transaction fee for everything. Then you get a million emails no matter what your settings are. But you don't need to carry quarters! Yayyyyyyy!
The name of this app is the biggest problem. Every time I want to pay for parking, I go to my list of apps and start looking around the Ps for "parking" or "Pittsburgh" and it's not there. Then I have to remember it's under the Gs for some absurd reason. It generally works and is convenient though, once I find it.
This app has been great and very convenient, but as of this morning it is less than useless. Today, it will not add new credit cards as payment methods, or use already set up credit cards (all of which are active and valid). Just says 'bad request.' Will be uninstall ingredients if it's not fixed. Update: issue was fixed next day after I submitted a support request, I'm grateful for the result. Generally I do find the app invaluable in extending my parking as needed. Rating changed accordingly!
Worst parking app ever. It logs me out in parts of town and doesn't allow me to log back in to use. It won't change time options half the time and freezes. Finally, it defaults to one license plate so if you're driving a different car and you don't remember to manually switch out the license plates, you're locked into paying for the wrong car and you can't pay for the car you're in while the other car is in session. There's no canceling option so if you pay for three hours and you leave after one, tough noogies, no refund. You're also charged a convenience fee each time you pay for parking through the app. There ought to be a class action suit because the city is robbing us through this app.
The app is very glitchy, for such a simple task. It often doesn't know what city I'm in, despite having GPS permissions, logs me out without warning or reason, notifications don't show up on time (push and text), sometimes doesn't work at all, and recently told me it timed out but instead ended up charging me three times for the same parking, but they won't refund, even when it's a problem with the app. Total garbage.
It's definitely a convenient app. But there is a popup every 5 seconds saying "how are we doing?" If I try to fill it out, it expands too large for the screen and I can't submit comments but also can't escape the popup. I have to kill the app and reopen it. I click "do not show this again" it doesn't work and pops right back up the next time I'm looking at the app. Extremely annoying.
It's pretty ok. so, the most annoying part so far is that you can't change favorite vehicles when anything is parked. When I installed the app, it created a random license plate, which was also the favorite and therefore the default for parking. I accidentally used the random one instead of my real cars, and when I tried to delete it it wouldn't work because it was in use and I couldn't change the favorite because it was in use. it was pretty annoying
FIX THE APP. worked fine this morning. freezes over and over again for the last half hour trying to add time or start a new session. sometimes allows me to add time but won't go through to the payment/confirm screen. numbers on set duration screen are jumbled also but sometimes work anyway. I've reset the app and my phone multiple times and still won't finalize. i hope I don't get a damn ticket seeing as there's only 2 hours left for the meters!!
Added more time to my meter that was expiring within 5 minutes. Confirmation email was received, confirmation of payment was received, and what do you know, I get to my car in time to watch Badge #83 ticket my car even though I still had 8 minutes remaining (which I showed him). THE APP NEVER UPDATED THE METER!! And because their policy is that once they print a ticket, they can't take it back - DESPITE me showing the meter-maid the TIME REMAINING on the app, I now have to going through the drawn out process of trying to get the ticket cancelled. Absolutely a terrible experience starting with the app and ending with the parking authority. Unfortunately the app is a symptom of the parking authority itself.
There's a definite issue with the "set duration" portion of this app. It freezes every time I use it and it's really small and awkward for some reason. Update: it's been many months since I wrote this and it's still not fixed. Usually I can eventually get it to work, it's just frustrating. Yesterday I couldn't get it to work at all. I guess when there's no competition you aren't that motivated to keep users happy.
If it works, it's clever. However, 60-75% of the time, it freezes out or crashes while setting the time. That assumes I can even set the time. The list-/combo-boxes are tiny, usually inoperable, and can only occasionally be set by highlighting the number, typing it in manually, and hitting 'done' or de-selecting the area (by tapping elsewhere). I really want to like this app and say it's useful, but as of now, it's become absolute garbage.
The last update has made it nearly impossible for me to use on Android (Moto X4), which is really disappointing because the idea of the app is incredibly useful. The interface doesn't appear large enough to select the time and the numbers look jumbled together. I'm lucky if I'm able to select any amount of time. Please fix this!
Completely unusable. They took away the password sign in option and only let you send a "magic link". I've tried both my email and cell number, neither link works. the link just takes me back to the app but I'm still not signed in!!!!
I love the convenience of this app. I especially appreciate being able to add time to my parking if needed. The reminders that my parking will expire soon are very helpful. I only wish that I could register more credit cards so that I could more easily choose between personal and business parking expenses.
Simple and easy to use in my experience so far, and much more convenient than stepping over to a meter again and again. The only drawback, though minor, is that for the sake of user convenience, you'd think the city would have zone codes posted online so users could have them on-hand to reference before even leaving home... but instead, prepare to just use a meter the first time around. Again, minor drawback, but it seems like an obvious oversight.
I have had nothing but trouble with this app. I have uninstalled and it still won't allow me to enter payment options. Completely frustrated! I prefer to use the app than have to type in at the kiosk. Plus I like that you can extend your time because it sends you messages BUT if I cant enter payment options then it is of NO value to me!
This is an awesome app that saves me money on parking... sometimes. I don't use the app all the time but my past few experiences have been very frustrating because the app freezes and doesn't come back. Restarting doesn't fix it and I end up paying at the machine anyway. If this glitch goes away it's a perfect app.
The only reason I didn't give them 5 stars is because when I first started using it they charged to the exact minute which was great! Now they charge it seems in 15 minute periods for example if I park at 3:27, I'm charged as if I parked there from 3:15-3:30. They use to just charge for the 3 minutes (3:27 - 3:30).
This parking app is fantastic! It's easy to use, and so much more convenient than using the meter on the street. Update on March 2, 2020 TheGoMobile PGH app has made my parking life so much easier. No more running to a meter to put money in - a simple tap on the app extends my time. I reccomend installing it. You will wonder how you ever parked without it!