HGTV GO-Watch with TV Provider

Seemed great at first. can watch some shows and episodes for free, albeit with lots of commercials. whatever, that's fine. We cast to our TV... but if we pause it, it will frequently kick back to the phone and go back to the beginning of the episode. It acts like it will let you skip ahead to where you were previously, but having to watch all the commercials again 🙄. finally get through 10 minutes of commercials again, try to cast to the TV again and it skips back to the beginning again!!!

Crashes all the time,especially when trying to cast with Chromecast. When trying to resume watching, frequently get stuck in a seemingly endless commercial loop (2 min 30 secs of commercials that, once finished, just start over again), and if that manages to eventually clear, the app just crashes again shortly after. At this rate, it would take us roughly 3 hours and 20 minutes to watch a single episode of a normally 30 minute show. Just a terrible product.

COMPLETELY WORTHLESS once you sign into your provider!!! Installed the app to watch a missed episode that wasn't on HULU, where I don't have commercials. Watched the first episode without any problem. Then I was told I had to sign in through my TV provider.... All downhill from there. I get a 45 second ad before the show starts, less than 15 minutes in, I get another ad that I'm told is 145 seconds long. If you accidentally back out, you have to watch ALL of the ads to get back to where you were

Great... At first. When I first got the app I was able to connect my cable account, cast, and stream with no issues. No ads when casting but annoyingly ads when streaming on my phone. Fast forward to now, I was IN THE MIDDLE of watching a show and the app just stopped. I updated the app, restarted my phone, restarted my router and modem, deleted and reinstalled the app, cleared the cache and data from my phone, and have just run out of options. This app no longer works. I'm extremely frustrated.

When i first downloaded the app, I loved it! Used it every day. But now, all of a sudden it will not load. I just get the "spinning wheel of death", as i like to call it, and it doesn't load no matter how long I wait. Please fix this, Android user, BTW!!!! I am missing episodes of Love It or List It, that aren't on Hulu. And "If Walls Could Talk", great classic show I can't watch any where else!

Update 12/4/18: app still won't load. I uninstalled and reinstalled, didn't fix it. Update 11/28/18: the app no longer loads. It just shows the logo and blue progress circle and won't load anything or open. After update this summer, it consistently crashes during streaming. It won't stream commercials but then stops when there should be a commercial. Plays fine on phone without streaming. Very distracting and we have stopped using it as much because of these issues.

When it works it's great but it times out often and I have to restart the app often. Watching on an iPad gives 4 commercials every few minutes but none if you cast via Chromecast. Why is there not an option for continuous play?? I have to select a new episode every 20 mins! instead of the app just going to the next one. If they added continuous play, stop the app glitching and had less commercials this review would be a 5.

So, i love that this app exists, i don't have cable so the fact that they have some things free is really nice. However, this is the 4th time that i have been in the middle of an episode of something that was free, had to close it out for an hour or so, then went back and the show or season was no longer free. There is an exhorbitant amount of commercials that have to be watched to have free stuff, to play with people this way...

Not compatible with Chromecast. I know that I am going to get a response to this review telling me to reach out to them to troubleshoot, but I can confidentially tell you that I have already troubleshooted any possible issues with my phone and tv, which there have been none that I can find. I can also tell you that all other tv apps on my phone work perfectly with my Chromecast. It's definitely an issue with the HGTV GO app and they need to look into it on their end.

This app lets me watch show's I've been missing since i cancelled satellite TV. My complaint is the amount of commercials. It feels like the commercials are never ending. I understand needing to show commercials in exchange for free tv but the AMOUNT of commercials is already making me consider deleting this app. UPDATE. In a 44 min show there are 6 commercial breaks, 3 mins each. Thats 18 mins of commercials for every 44 mins of show. That's 41%. Significantly more than over the air show. Sad.

Multiple people indicate there are problems with the updated app. Instead of asking them to jump through all sorts of hoops of clearing data/cache, uninstalling, & reinstalling the app (which does not resolve the issue), and after reading that multiple people find navigating the updated app difficult, how about doing something helpful like removing the updated app from the Play store & replacing it with the previous version? You will make hundreds of people happy & save your technicians time!

The marketing for this app is driving me crazy. If you're going to promote the app every commercial break on your on demand programming, please consider just playing some music. If I have to hear that guy say "I like it!" one more time, I will gouge my own eye out with a dull spoon. I hate the app because of this commercial.

the only thing that is annoying is you can't fast forward commercials, listen to it while thr app is closed and if your wifi disconnects (even though you have mobile data) it kicks you off and you have to reload which often results in a new set of commercials. but otherwise love being able to watch my HGTV on my phone on the go!

Does not work with my provider. Disappointing that I pay for a service that includes HGTV, but I cannot access anything on this app because my provider is not yet a 'participating' provider. They have to come to an 'agreement'. Yeah, how hard is it? I pay a provider that carries your channel, but you need more of an agreement with them for me to be able to use your app? More channels are making it easier to lose interest in paying for tv though, so that's good.

Not working for me either. Following the suggestions in other posts, I cleared the app's cache and did a storage cleanup on my phone. I also restarted my phone after uninstalling and reinstalling the app. So many people are having trouble and rather than try to fix the solution, the app creator just wants people to email them to troubleshoot. This issue has apparently been going on for several days; if your techs haven't been able to figure it out yet you might need new techs.

This app use to work without issue. Now, it won't progress past the beginning load screen. I tried to contact customer service but that was all for not. The same issue is present on the DIY, Animal Planet GO, Food and Discovery apps. Therefore, they have been removed from my devices and I have been lost as a consumer.

I was waiting for the app to load, and after looking at the reviews and glad i wasnt the only one...All i wanted was to catch up of who finally wone the rock the block, but was unable to cause when ep 4 came out is the day everything stopped working. I was only able to get 10 minutes in and, crash. Every since then i was unable to open the app after clearing my history with it, uninstalling it etc..

Really good app. The only thing stopping me from giving it 5 stars is it doesn't always let me know which episodes I've watched. If it's been a few days since using, I don't remember the names of the homeowners to remember if I've seen the episode. Some of the watched videos have the blue line, but not all.

Downloaded the app but it gives me an error message when I try to open it. Reinstalled 3 times, same problem every time. I emailed customer support for help and I received an automated response that said they have no staff available to reply or help, but my feedback is helpful. Terrible service, I expected so much more.

Uninstalled, reinstalled twice. The app opens to black screen with circle. I think it needs me to enter provider and password, etc. But there's no message, no dropdown menu, no buttons, nothing. UPDATE I contacted HGTV as requested. I've tried periodically using the app, with no success. I did get one error message, that mY have suggested the need to log on, which I did. I really miss using this app. 02/04/2020 Tried again today. Yayyyyyy! I'm in. Thanks! 😍