iFax - Send & receive fax app

Do not use! Stay away from downloading anything at all. I tried using the first day, it didnt work, several times, even though I kept getting an email saying fax was successful. I tried canceling, it kept freezing. They charged after 6 days, and was deceiving because on the 7th day I was unable to cancel through Google. In addition, they charge $99 on top of it all, and this is mentioned nowhere. I have requested the money back, I have yet to receive it. I contacted the credit card company.

They canceled the 7 day free trial mid transaction made me have to sign up. and instead of the monthly $1.99 a month fee they tried to pull the whole annual payment from my account. Thankfully my bank flagged it as fraud and did not let them pull it. All I want is one fax sent. I signed up and placed, typed up, and scanned all the pages for nothing 🤬 go with another app! As someone else said I wish I could rate them lower bc the fact that they tried to take my money is ridiculous.

I wish I could rate even lower. Signed up for a free trial of Basic just so I can fax one single document. It tells you Basic is 200 pages a month. It wouldn't even let me send one document! Kept saying one page exceeded the monthly amount and I had to upgrade to 1000 pages a month for $150 a yr/$28 month. Why would I do that just for one document you said could be sent with a free trial yet you refuse to send it? What an absolute waste of time. Cancelled that within minutes.

Do not use this! Their cancellation process is a scam and I ended up getting charged $99.99 and have been fighting with them for a refund and they are refusing. I signed up for the 7 day free trial. I sent a fax and cancelled immediately after (the same day). They do not have a phone number and you cannot cancel in the app. You have to email them. I got an email that said my request had been solved. I assumed that ment I was it was cancelled...

I too believe it's all a scam. I purchased a $180 subscription thinking I had a trail period of a month to decide if I liked it, then could cancel anytime. I would have never agreed to any other terms. Struggled with the app for hours, but NEVER got it to work. Tried to cancel that night, but....no! Not possible. Tried to cancel multiple times, and their website "is terribly sorry, but cannot process my request. Plesse try again later", they say. Nothing less than criminal.

THESE PEOPLE ARE CROOKS!!! FREE TRIAL IS A SHAM. THEY CHARGED ME A YEAR DURING THE TRIAL AND WON'T REFUND!!!!! I too would give it a ZERO if possible!!! I signed up for the 7 day trial online. When I downloaded the app the system evidently set up a second account with the same email address. I had no idea there were 2 accounts!!! I cancelled one within the free trial period and they BILLED ME $169.99 FOR A FULL YEAR. I have tried everything to get a refund unsuccessfully.

This app wouldn't attach PDF or MS Word files to the fax. I tried the free trial, but ultimately tried paying for the full app and it still didn't work. It successfully sent the cover letter a few times though! I messaged the company about the attachments, but never heard back from them and there is no telephone number to call. I cancelled the subscription through the app and uninstalled it. Today was charged $17.99 and after researching, found that I had to cancel through Google Play as well...

Beware, total scam! Looked at the website after doing a google search, but couldn't figure out how to use it, and never set up an account for the "7 day trial". Was surprised when the subscription fee of $24.99 was charged to my credit card the following month. Google said the developer needs to credit, which they refuse to do to, after giving me different reasons why they won't. Doesn't make sense considering I never set up an account until I had to in order to dispute the charge with them!

The interface seemed fairly bare in terms of what your options were. I was surprised by this as I chose to go with the pro trial... whopping $170. I needed to send a fax but was simply unable to add anything other than that initial page, the cover page, which also surprised me with the trial option selected. Maybe 5 templates to pick from. So I'm going to my local library tomorrow and fax from there. Fax is so outdated, i mean why can't i simply email them a .pdf of what is needed ya know lol.

I signed up for a subscription thank God it was a 7-Day free trial before they wanted to charge me $169.99 for the year. Because when I went to confirm my email address and number, they said I needed a business email and let me go any further. So if you don't have a business email address you can't use this app. I immediately canceled even my 7-Day free trial because I couldn't use it. They definitely make sure they can take your money quick but don't tell you you have t have a business email

Run!!! I signed up for this app for the 7 days trial. I only needed to receive one fax, I understood that if I did not cancel before the trial ended I would be charged 24.99. They tried to upgrade my temporary account to plus which was 161. I did not want that feature so I backed out and did not move forward. I saw a charge on my account for 181 and they are saying they cannot refund my money because Google won't let them. Find another app or just go to Staples. I need my money..

Do NOT buy this service!!!! It is practically impossible to cancel your subscription. I contacted them months ago because I wasn't having sucess cancelling my subscription when I no longer needed it. I never received a response and they continued to bill me monthly. You have to go to their FAQ page to find out how to cancel, but when you follow the steps, it still doesn't cancel your subscription. BUYER BEWARE!!!

It is a scam. They literally make it impossible for you to cancel your subscription. There is no way to do it from the app on Android. And if you go to the website I faxed at. Com you cannot login because keeps pretending to send a verification code to your phone but it never sends. It just stays on the same page over and over. You cannot login and Stancil and you cannot contact support

DO NOT GET THIS APP! It does not work and it will steal your money. I canceled the free trial immediately after finding out it is not useful. I was unable to cancel through the app because it would freeze everytime I tried so I did it through email. This request was acknowledged but I was still charged $181 after 6 days. I have reached out 3 times since in efforts to get this resolved and have yet to receive a reply

misleading they want to offer a free trial but charge 169.00 without a prompt to authorize. The upgrade was done automatically BEWARE.

iFax is blatantly misleading. The signup flow disguises a paid recurring subscription, leading to unexpected charges. Cancellation is intentionally difficult and refunds are resisted. This feels like a dark-pattern cash grab, not a legitimate service. Do not trust this app with your payment information.

This is a fraud. It says free trial but they signed me up for a one year subscription that it says in non refundable for almost $200. It didn't even work to send a fax and I never would have purchased a year subscription to try to send one fax. When I reached out to their customer care they said there was nothing they could do. BEWARE!

this was a horrible experience; the recipient said they came through absolutely horrible. Now I have to navigate and find how to cancel b4 they charge me.

never said I wanted to keep the app i have never used it and they have been charging more than one of my cards 25 dollars a month but im paying over 50 to 75 this is crazy I said I didn't want it n they refused to cancel it

stay away. signed up for 30 day free trial and the app wouldn't work. was not supposed to be charged until the 30 day trial ended. They charged immediately and are refusing to honor the 30 day trial. Google play is trying to say it wa an immediate subscription. STAY FAR FAR AWAY! never thought a company that had such a good reputation, is now ripping off.THEY HAVE NOW SHUT DOWN ACCESS TO THE AD. WANTED TO CUT AND PASTE THE 7 DAY TRIAL INFO. WHAT HAPPENED TO THIS GOOGLE PLAY CO. ALLBOTS, NO HUMAN