JBL Portable

JBL Portable

4.60
5.2k+ Reviews
4.60
5.2k + Reviews
1
4%
2
1%
3
4%
4
10%
5
80%

User Reviews

DarkInsight7967
DarkInsight7967
December 10, 2025
Positively useless. I've been trying to connect my Flip 5 to the app for three consecutive days, all with the same "unable to connect" screen. Power saving mode is off, music wasn't on, not connected to anything other than my phone. All I want to do is mess with the equalizer but I guess the devs just don't care about android compatability. Would give zero stars if possible.
Nate
Nate
February 13, 2026
For me mostly useless. Installed on note ultra 20 with a flip 7 to adjust eq at first and check battery. Sound settings are marginal at best. Battery indicator is a joke and is not accurate. Don't know what the hype is about but the 179 price tag for my unit is absurd. even 99 sale price I got was questionable. what I do like is the size. sound is average and nothing to brag about but it does the job for the shower. bluetooth connects reasonably fast upon power up so I'm satisfied.
Tito Goon Goon Smith
Tito Goon Goon Smith
February 4, 2026
It doesn't work correctly. Asks me to connect when I'm already connected and won't let me use the functionality. Sometimes it works as expected, sometimes it doesn't. Would be great if it didn't disconnect while I'm driving. It was helpful the first time I used it because I was able to update the firmware on my Flip 6 but I can't use the equalizer because it thinks its not connected to my phone while simultaneously playing music from my phone. Pretty lame.
Tony Aletriz
Tony Aletriz
November 15, 2025
The sound is excellent, and it's impressive compared to the size. I work in a wood shop so there are a lot of noises from the machines but the speaker over takes the noise and I get to enjoy my music regardless. Back home, it's awesome!! you can actually have a good time with friends and enjoy crisp sounding music. very well balanced the sound. The only negative is that the battery life only lasts approximately 6 to 7 hours if you have it near max volume.
Antonio M Rios
Antonio M Rios
November 5, 2025
just bought a JBL flip 7, but the sound is completely flat(almost no bass at all). Tried to run it on the App discovered devices, so I can adjust the EQ, but it can't be discovered by the App. I am able to pair it with my Samsung S22 Plus telephone and play music and receive calls. I have an old Flip 4 and this one gets discovered on the App right away(this one has plenty of bass sound), but no EQ adjustments nor instructions of how to do it on this one neither
Brock Isaacks
Brock Isaacks
October 30, 2025
there have been lots of improvements and features added to this app over all the years I've been using it and that's great! one thing that drives me crazy is that if I try to go back into the app a little while later after playing music to any of my speakers it acts like it can't connect to it when it's literally the only Bluetooth device already connected. that has never been fixed in a software update and it makes the app basically unless the first thing you do is open it up after pairing.
Eli
Eli
September 18, 2025
The app is useless. It couldn't find my JBL Go 4 even though it was connected to my Bluetooth with the music playing. I gave the app permission to discover nearby devices and everything that's needed. Went through the steps of disconnecting, unpairing, forgetting the device, and then reconnecting, but still nothing. I expected more from such a well-known brand to be able to connect with their own devices through a Samsung S23 phone. No reason at all not to work properly. I'm tech-savvy, too.
T Lloyd
T Lloyd
April 28, 2024
Does not work. Android phone via Bluetooth works perfectly without the app. I'm still wondering what the app is even for. Will day this, I have a Go3 and that did not show up on the options list when the app asked what product to contact to. If that were actually the issue, that would be an additional concern that they don't even update their own lists for their own products. Uninstalled, easy decision.
Valerie Slingerland
Valerie Slingerland
September 10, 2021
Angry. I was already annoyed at the color options to begin with on this speaker compared to my pulse 2, as they were limited. The rain option is gone, and campfire really is bad too. Now you've taken away the color wheel AND my ability to use the camera to customize colors (which was already way better on the pulse 2). I'm disgusted, I could have gotten a regular speaker for cheaper without lights. It's pointless now. I'm also mad you've taken away features I've already spent too much $ on.
Christopher Gaus
Christopher Gaus
August 7, 2020
Useless - fortunately the speakers connect without the app. This app is supposed to enable stereo mode, but almost never detects the speakers successfully. I've had for almost a year, stereo mode successfully enabled twice. Sounds great when it manages to work. Speakers will randomly turn off on occasion during playback, but I think thats the Flip 5's and not this app. They sound good, but one may want to avoid this product entirely.
Paul Haynes
Paul Haynes
January 20, 2021
Overall, pretty good with a few glitches. I have about 8 compatible speakers, so the party feature is a real party for me. The party feature goes out occasionally and sometimes the app can't find the speakers, even though they're connected to Bluetooth. It also let's you add firmware. JBL switched to a new firmware that's not available on older units, not cool. That will make me wary on future JBL products.
Patrick Murphy
Patrick Murphy
July 14, 2021
Stereo mode is extremely buggy. Despite saying that it saves your configuration, it never does, always leaving me to reconfigure my speakers every time I turn them on. It wouldn't be as big a deal if they weren't misleading with their information on the app. A shame, because their speakers are really quality. I wish more companies could match their good hardware with equally as good software.
A Google user
A Google user
April 20, 2020
Works ok, mostly. Can't find any instructions so have to figure things out. I wanted to use my try new Xtreme 2's for L/R stereo and it took a minute to figure it out. Should be straight forward. Works most of the time but lots of interference and the right channel is constantly cutting in and out. Seems like it needs some work to be good. I'll probably return one of the speakers because of this. No point having both speakers if stereo is spotty half the time. The speaker themselves sound good.
Craig Simon
Craig Simon
July 25, 2020
I left a one-star review before after spending at least a half an hour not getting anything to work. And then I tried one more time after leaving the review, and the app finally connected. It still took a couple of tries to get the firmware upgrade to take, but it worked. Not fun. Not intuitive. But I'm doing this because the Bluetooth has been disconnecting frequently. I've only had this 3 years so I hope it's not at the end of life already.
Kimberly Long
Kimberly Long
May 13, 2020
I wish I had read the reviews, before wasting money on a second JBL flip5. I was so excited at the sound with one, that when I saw you could link 2 for stereo, I ordered a second. Little did I know that the app is useless, and works about once in every 5 tries. It has to be uninstalled, and reinstalled constantly, and even then the stereo option came up only once for me. Yes, party boost mode works, but that's not the point. Really frustrated at how junky the app is, compared to the product.
Rose Brown
Rose Brown
May 5, 2023
Even with the addition of the EQ, the app is still essentially useless. There are several other 3rd party equalizers that I'll always choose over the one available here. Recently it's stopped functioning altogether- I can't connect my device at all. Attempting to connect in the app causes my flip 6 to turn off completely. I can connect to Bluetooth normally, just unable to connect to the app. I've tried several things to fix the problem, without any success.
Lily Wemp
Lily Wemp
January 27, 2021
I Love jbl speakers! But when I connect two of the pulse 4. The app hardly works, and I cant change the color of more then one at a time, witch is really annoying, and I have to disconnect and reconnect. It takes a lot of fiddling. I was almost better just getting one pulse 4. Would also be nice to be able to turn them on and off from the app. Jbl is great at making speakers.... just not apps so much. ☹
Mike D
Mike D
November 4, 2021
Stereo mode is almost useless. There NEEDS to be an option to default to stereo mode when it sees 2 speakers. It keeps dropping back to party mode with no notice. And just getting it into stereo mode to begin with is a horrible experience. Update: Now it apparently doesn't support my original JBL Charge anymore. Really?! I don't know why but my media player keeps pausing, and I can only assume its because the connection between my original Charge and my phone is breaking or something. My 2 JBL Charge 4's seem to work fine. Still very difficult to get them into stereo mode. With the previous version, you could just wait until you saw the battery level of both speakers, then stereo would work. They've now removed the battery indicator on the non-primary speaker so you just have to wait and guess when it's been enough time to query the other speaker. This app deserves negative stars!
Lynn E
Lynn E
February 22, 2023
So far, I've owned my speaker for 1.5 weeks and the app has successfully found it 1/3 of the time I try to connect. I've had to go through the entire Bluetooth discovery mode twice to connect to the app so I can edit my custom equalizer. Which can't be changed any other way!? Connection to my phone for Bluetooth play is not an issue at all, just the app connection. 👎👎 Won't go past the "searching for product" stage.
Evan Coleman
Evan Coleman
June 3, 2020
Charge 4 is okay. The app is trash. It looks nice, but rarely recognizes my speaker EVEN WHEN IT'S CONNECTED AND PLAYING. When it does work, there's basically no worthwhile function. You can set up stereo or party mode if you have multiple JBL BL 4/LE devices, and you can theoretically update firmware. The 3.0 firmware upgrade doesn't always show as an option, and has never completed. There is no equalization in the app to deal with the over amped bass and poor mids. Feel like I wasted my money.