Kakao T - Taxi, Driver, Bike

I made a taxi reservation but realized I entered the wrong date after the driver confirmed. In the English version, there is absolutely no way to cancel or modify the reservation. I was forced to connect with customer support through kakaotalk. FYI they don't have English support. They sent screenshots of a screen that didnt exist for me, so they told me to switch the app to Korean, and then the option to cancel the reservation appeared. There is no way to modify the trip in either versions.

I tried to use this app in Korea, but it wouldn't accept my card even though it was one of the supposed accepted foreign credit cards. Then, I couldn't verify my account. Also, whenever I tried to search locations or addresses in English, nothing would pop up, or it would be in Korean. Rarely did it actually translate for me. I could hardly use the app during my trip because of this experience and relied on local friends to help me call taxis to get around.

The app is supposed to allow for reservations, but when I attempted to reserve a taxi an hour after making the request, it instead dispatched someone right away. I was then penalized because I did not want to take a taxi an hour before necessary. It also originally would not let me select a standard taxi. I had to confirm my origin and destination points repeatedly, too.

It's rare when you can even get a taxi. When you can it's nice. Sometimes I try over an hour and just give up. I know that can be said for taxis on the streets as well, but this is rediculious. Also sometimes drivers go around in circles and opposite directions when you are waiting for pickup. Then if you cancel you can't use the app for 5 minutes. It's nice when it actually works.

avoid the hassle. everytime you open the app, you are forced have to watch an unskippable video AD additionally followed by a halfscreen banner ad you need to manually dismiss to try and use a PAID service. this is not a free service, but a paid service with unskippabke ads and personal data collection they sell. uninstalling and switching. for now uber is an alternative that is bad, but not this bad.

I keep choosing the route that I prefer, but during the drive, the app changes it to one I didn’t select. This makes my trip longer and forces me to deal with more traffic. This is unacceptable, and you deserve a negative rating for having the app ignore my chosen route. I will be choosing Uber in the future.

Absolutely trash of an app full of ads where you can't find anything. whoever sis the ui and ux pleade contemplate changing life career.

Wanted to register an account with my home country number and was glad to see it on the list, only to get a notification that this country's number is not allowed a second later. Misleading from the start. Gotta go back to using uber.

It's a good app to navigate around Korea. But at the same time it's very inconvenient for non korean speaker. The driver sent me message in Korean but I have no option to translate it or copy it for external translation. Besides, it's ridiculous i need to have a local number to use my credit card. It would also be better if there is an in app calling option for users who don't have a local phone number. The driver tried to reach out to me several times but failed.

Hard to make it work without a Korean phone number. Some screens, especially to sign up are in Korean only as well. At least the SIM cards for foreigners that you can expensively buy in the airport work. But you won't be able to pay by credit card via the app. Only option for non Koreans is pay to the taxi driver... At least you can book the taxi... Frustating how hard for tourists is to try to use these apps and the lack of info about what you can and can't do (and why).

The worst. This service is not reliable. KakaoT can cancel your booking at any time even on that day but customers have to pay a cancellation fee if I want to cancel after making a reservation. I booked a van a week ago for the airport ride. An hour before the departure time, I was notified that the driver canceled my booking because there was a traffic jam, which was ridiculous. I had to find a van and pay way more than I had booked. KakaoT didn’t compensate my inconvenience and extra pay.

I used this app to book local flights for a group of friends. BIG MISTAKE!!! One person cancelled the trip but I was told I had to cancel for every person in the group (not only for just that person), and rebook the flights. The price of the tickets increased so cancelled and rebooking with fewer people was much more expensive. They refused to refund, switch the flight, or change names of passenger. And the airline won't be able to help at all. Advice: just use the airplane app (website).

A great app. It makes getting taxis very easy but I wish it would send the addresses to the drivers in Korean. My phone is in English so it makes me download the English version (I tried to download the Korean version and it changed it to English). Please give the addresses to the drivers in Korean so they can read it. Ine awesome new feature is to watch your route and to send saftey messages to let people know where you are and where you are going. That's great. Thanks you for that! ♡

This app is often very laggy, and charges your credit card automatically even when you select the option to pay directly to the driver. Thr worst thing is tho they won't let you cancel if the cab has picked up the job and is within 5 mins of arriving. There should be an option to be able to correct internet hiccups, and the customers should have the option to remove their credit card numbers. When asked for help, you are connected to their useless bot. Kakao takes 30% commission. Do better

There's a big bug in the app. It's impossible to activate your phone number (when I typed in the code I receive via SMS it says the code is not valid, when I tried with another phone number the activation code never received and then they blocked me for 2 hours because I had too many "incorrect" attempts). And without activating your phone number you can't use the app. So basically the app doesn't work.

App forces you to use Kakaopay and forces you to agree to optional terms. Beyond that, I have had really bad service from many drivers. Many times I have had a request accepted only to be cancelled by the driver after I waited for them to arrive. And I had no way of giving any feedback about the driver when that happened. Also, so many drivers can't read a map. I have had issues with drivers that can't find me even though my location was clearly marked on the in-app map.

Slow, buggy, and overpriced—half the time drivers cancel, the other half the app glitches. Basically a stress simulator, not a taxi app

I love this app. It's made this aspect of being a foreigner in Korea simpler. I like that I can get a taxi to where I want to go without the frustration of trying to translate or say a Korean address. It's also nice that it's linked to Kakao maps. Once I find a place in Maps, I can click the T button and it will do everything for me. One thing that should change, if I use the app in English, the location name is given to the driver in English. A few won't pick you up because of this.

If you're a tourist, I suggest you don't use this app. Foreign phone numbers cause issues, get "invalid request" errors upon phone number validation. Local tourist SIM prepaid numbers most likely already used by someone before, so you'll get errors and have to validate by entering resident number among others. App is also quite picky about email domains it accepts. I don't like it, sorry. Competitor app Tada / 타다 is working much better for me.

This is incredibly disappointing. Very rarely, in Jeju can drivers be bothered to accept a job, despite their being taxi drivers around. A waste of my time in using or downloading the app. Update: Jan 2021. I am completely locked out of the app since it will no longer accept the cash payment option and it will not let me use a credit card. Typical inadequate apps locking out foreign users.