Kavak Compra y Venta de Autos

Search it's easy. Filter selection, not so much, there's note a single filter for interiors. I.e. fabric/leather. All the photos looks high quality, but, at the same time, they look all the same, I could swear all pics are from the same car. I can't tell if I'm really looking into a different car. I gave up my search mainly due the lack of filters

Sold me a dud car that has stayed more days undriven than driven. The problem started right before we took the delivery. They fixed it then. Surprisingly, while all this was happening, the sales rep was too pushy to make us buy the extended warranty. Right there and then. And said that it's a limited offer for only a day or two, even though the app says we have 3 months. And then there's the customer service. One of the worst I've come across ever. Only available through calls, and they keep pushing it down the line saying it's the other department's responsibility. But they're too happy to use bots for WhatsApp messaging. A tech-style startup doesn't understand multi-channel communication or what? If the customer isn't available for calls, leave a message, or an email. I could go on and on. It has literally been just over 2 weeks since I bought my first car through them, and I'm already regretting it, thinking whether it's possible to return it and get over them once and for all. One of the worst decisions of my life.

Would be great if there is an notification function any time new car of certain model comes into store

The. Worst. Company. Ever. Bros think they're going to reinvent customer service. I dealt with countless AI robots on ONE WhatsApp account; nobody in charge. 3.5 hours inspection & they forgot to rebolt the under-chassy tire. They requested scanned paperwork, one document at a time, took 2 days. Very last document missing. Oops, sale cancelled. What a mess.

Easy to use, they have a large catalog of cars and offers different kind of affordable cars. Very good experience buying my first car in Kayak.

I'm trying to get the app but they do not send the codes to my phone number or email... What's wrong? 🤔 🤔 🤔

Do yourself a favor and stay away from this "business". They advertise to offer the best experience, can only wonder what the worst experience would look like then.

Bugs are still present in the app.

the warranty has many runarounds.

This is a good app, 100% i recommended it.

The app doesn't work

AWESOME EXPERIENCE WITH ALL MY PROCESS!

App too bad and the worst comments

Everything negative that you've ever heard about this company is the plain truth, stay away from them.

The worst company can exist The worst service that any company can give

Worst company ever!!!

Era funcional para consultar información de pagos pero el módulo de finanzas simplemente no volvió a funcionar.

Es el peor servicio al cliente que he experimentado. Peor que un banco, peor que el gobierno. Te envían de un lado a otro. Nadie resuelve y nadie se hace responsable

Mejorable

No hay acceso al seguro de auto financiado que incluyen su plan de financiamiento. Algo tan básico y fácil, es muy complejo y difícil.