Lifesize Video Conferencing

Very poor user experience. No 'Settings' option. Call starts directly with Video enabled (even if you don't want it to). Hangs randomly in the middle of calls, with no 'Menu' as such to navigate to. No option to see who are the other participants in the call. Use it only because my organization has purchased a long term contract. DESPERATELY NEEDS IMPROVEMENT!

Our company uses this app all of the time and for the most part it has been very dependable for the past 2 years. There have been some minor issues That we have encountered but they were usually after a recent update of the app and life size was quick to fix the problem once we notified them. I'm giving you 5 stars.... So next year when we re-up on our contract think about giving us a discount.... Lol! Jk jk jk

I use this app for work. It is completely unreliable. The phone app rarely will open or work and the desktop version is similar. You will find yourself in rooms that are separate from the people you are in a meeting with. It is so unreliable I avoid using it with clients because the whole meeting is usually spent dealing with connection issues.

Two stars for it connecting a couple people together, but honestly the experience was pretty bad. Volume levels spiked and dropped randomly, people would suddenly be muted for no reason, the video feed kept resizing and mostly disappearing off the side of the screen, no option to switch camera, and controls felt very clunky. It does work, mostly, but there are much better options out there.

This app is pretty unreliable and lacking in features compared to competing products. Switching from 4G to WiFi, or WiFi to 4G will cause it to crash. Switching from speaker to Bluetooth will cause it to crash. Receiving a regular call (even if dismissed) while using the app will cause the app to crash. App does not support background operation or PiP mode, so you cannot multi task with this app - attempting to do anything else will cause your connection to close. There are no options for resizing or locking on participant feeds. There are no call quality adjustments. There is no way to start a call in audio only mode. There are numerous other missing features as well that are too long to list here that have been available in other conferencing options for quite some time. Overall, I use this app because I have to for work, but would not recommend it unless you are locked in to the Lifesize ecosystem.

My video was displayed sideways on my interlocutor's screen, and my video kept dropping several times (I had to click on the video icon again). Also, the call crashed at some point as well. Overall a frustrating experience. I have a very fast internet connection (300 Mb/s).

This has been a nightmare since I initially installed and try to have a telemed conference. It won't open on my phone it will not load on my phone. I finally was able to get it loaded on my computer on Firefox. I was unable to find anything that showed me how the heck I turn on volume and Camera. So the entire appointment was wasted trying to get this thing to run. I have spent spent hours on Firefox Chrome Microsoft Edge and my phone trying to get this to run properly. Do not waste your time.

Useless. Doesn't allow you sign up to sign up after you download the app. Just get an error page on the app and website when clicking sign up that says "looks like you're trying to access outdated content". There is also no accessible way to contact customer service about the issue.

Just used this app and found it needs a lot of work... Lacks support for multi-windo (which is standard for Android now), can't select other cameras on the device (which is a basic oversight), doesn't have a way to septate audio from video in a single session, Samsung DeX mode is completely unsuported which isn't surprising but WFH makes this needed. Basically this isn't competitive with other UCs in available.

Features are basic. But my concern is the lagging. I think your app take up a lot of bandwidth, i can feel it the moment i join the meeting. Clicking on button is lagging, screen refresh is slow..etc. Honestly, your team should work on lightening up. I tested it on PC as well, result same.

I use Whats App and Skype routinely. Set up an account with Life Size to help my daughter who also set up an account who was expecting an interview call. We wanted practice. It would not let me sign in, just kept returning to sign in screen. Triple checked account details. No error message. Not user friendly.

I have to use this app for my group therapy and doctors appoinments ive had several issues with dropped calls but i understand it happends and that wouldnt have bothered me if it was just that. Recently it has begun to not even allow me in my group despite full bars on my phone. If it continues after i update i will try to reinstall but i will also drop a star. If it fixes my issues i will give a higher score.

Up till a few weeks ago. The app worked great for my therapy sessions since in unable to meet in person. Now when I try to go into a meeting with my therapist, it says no wifi. But all other videoing on other apps work fine. Dont know what the deal is but it has definitely made a impact on my therapy appointments. ☹

I am using this app, there are lots of problem, 1. Hang 2. Voice issue-some times completely dissappear or some time very less volume. 3. Bluetooth headphone not functioning 4. Earphone sometime work sometime not. 5. Cross connection some times when u don't use passcoad 6. When any normal call come it get disconnected. Redial not accept. You have to restart phone. 7. Each day while using my smartphone restart that is completely made me fed up. Many problems in this condition I m using

I have been having the same problem for the last few releases, app hangs in the Splash Screen. I have tried uninstalling and reinstalling but the issue persists. When I reinstalled, I got the prompts for permissions, but it just hung in the splash screen again. I'm happy to help debug this issue if needed, I can provide debug logs if developers get in touch with me. Thanks

Very glitchy app closes during meetings. Have to log back in to rejoin. This Tuesday it did not work. Meeting leader had to cancel the group meeting. Now I am 1 week behind schedule. Do yourself a favor & use Microsoft Teams or some other app. Anything except LifeSize. -3 rating from me. It's not just me, other group members have the same frustrations.

since the last update I can not connect on the 3 devices I this app installed on keep getting no connection we can can not connect to lifesize on each device. went to the lifesize support live chat and they were useless was talking for three hours and still they haven't sorted the issue on any of my devices. pathetic service.

It good but when me and my friends try to call each other it says they're busy or the call fail when we're both online trying to call each otherand there's some glitches let me call each other like one of our audio will be out or the video will stop moving and Ike the car will automatically stop when were both trying to speak to each other and none of us click anything so please try to check that out

This is an update to my previous review. I reinstalled the app and changed the setting that caused the app to open as soon as I turned on my PC. I also unsubscribed from recieving email updates. Based on about 32 hours of virtual meetings with very few but manageable glitches, I am now much happier using Lifesize.

It runs on its own after downloading . But I went to see if there was a way to test sound etc.. also while looking up other things I wanted to know if there was video and audio settings. The help page said in the upper right hand corner and listed settings available. I am running a Note 20. These settings don't show on the screen like it claims. If I am missing something I would like to know where the menu is for the settings in call or not in call. Please don't ask me to submit a ticket.