Můj Albert

The app works fine and no special complaints besides there is no English version. my Czech is beginners medium and I can manage but there are some things where I am lost. besides that I liked the fact that I was not forced to provide a lot of my personal data. if there would be English choice I would give 5 stars.

I hate forced updates. Let me use the app unupdated. Coupons don't need an atomic bomb security, in case you try to use that argument. It's annoying to find about the required update when in a rush at a self-checkout too.

The app is not bad (from the UI perspective) but the fact that is so slow makes the whole experience quite bad 🙁 99% of the time I just want to open the app and show the barcode ... To get to this point it literally takes almost forever...and at this time I'm about to pack my food but I can't because I'm waiting for the app to open and then waiting for the barcode to show 🙁

The fact that you can't digitize a loyalty card otherwise and are forced to use this app is a disgrace

Cluttered UI, very slow, containts stuff that is pointless in an app for shopping: recipes (I wonder if they even collect statistics on usage lol), where is sales catalogue? No option to search for items if they are on sales... While websites like kupi.cz can do that for multiple shops/brands. Shopping list search function is very limited in terms of items available, looks like Albert doesn't have much to offer. STEP UP YOUR GAME. This app feels like customer bulling, not like serious product!

Doesn't support English. Also, many stores in Brno don't have even a single self check out option. This is horrible as this option would allow us to select English, and check out with confidence, as many people in the store who are working the registers do not speak English. This is hard for foreigners from around the world who speak English as a first, it second language, who do not speak Czech yet

Sluggish - slow on startup, often very slow when loading invoices/past notifications, quite slow when loading offers. Too big for an app that loads most of its data over the network (one of my banking apps is approx. half the size). Enforces Google Play. Without sensible reason - even most banking apps work well even if installed from different app stores (even most banks see apparently no reason to enforce Play Store). Ridiculous for an loyalty app. What more info do you need?

You should take an example from the Globus app. 100 Albert apps for each task isn't really good move in 2022. 16.6.2023 Update: Great move of integrating albert scan into this app. Unfortunately, automatic points topup based on what I scenned isn't working. I still have to scan my Albert card separately, to get the points from shopping, what is not really convenient.

One more to the English language version requests, but one more thing. In my penezenka / nakupy I have 17 points (body) but in penezenka / body it shows only 4 (Later edit after developer response) -> I am missing 13 points in the application. There should be 17 according to the purchases I've made, but there are only 4. I've lowered one start because of this response you've made.

It is trying to do a good thing and be a good app, yet it logs me off every second day, it shows me unmovable pop ups again and again on the startup and all of that for the app, that 95% of usage is right at the cash desk! I didn't use my card over a dozen times already because the app did one of these stupid things, not letting me to the barcode itself with a bunch of people in a queue after me.

Are the developers using this app in Albert stores? It is absolutely frustrating to use it. Notifications pop up over the bar code non stop, app is soooo oooo oooo slow to load. I have to load it while shopping otherwise at the cash register people will curse me if they have to wait for it to load. Check Tesco app for inspiration if you lack it. That app is well xesigned and has a very nice feature:barcode on the first screen.

no English version, competitors do have English version

I love the shopping list and how I can easily add products there, that is really helpfull especially during shopping - everything in one place 👍 BUT - the SLOWNESS of the app makes me crazy 😡 Enjoy waiting tens of seconds before something happens... It's like you're not even trying to fix it.

Slow, bloated app and only in Czech. I can't even find if I've gained any advantages using. And when you do use it the cashiers don't automatically give you a paper receipt, you need to ask for it.

Fake promises and full of lies. In the shop it says there is a 15% discount on bio products natural promise when using the app during check out. Guess what no discount and not a single assistant including the manager of the shop just keeps shrugging. Never again Albert. Kaufland is unmatchable better. Btw., have reported you to COI. I will advocate for a fine.

Terrible app. Slow and buggy. Always lagging.

Just adding my vote for an English version even of it is just a Google Translate, as there a quite a few steps to go through to register and set it up it is hard to do as a non native speaker.

The app unnecessarily forces you to log in to Google account. Not even banking apps do that. RESPONSE: No, you can download and install apk or download via Aurora. The issue with Albert app is that you can't USE it without being logged in to Google account.

Doesn't work at all. Gets stuck at the registration sms. Rubbish. When you try to register five different phone numbers and the confirmation button never appears, it's not a mistake, it is a feature.

Pretty versatile app but the automatic scroll when going through this week's sale is literally giving me a HEADACHE! Also, it's unintuitive to find receipts from previous shoppings. Invest in UX