I purchased a month subscription, and it wanted me to keep purchasing more... This game was to help the child with emotional and teach skills. It is a complete fraud. I want my money back... I hope people read the reviews and don't get sucked like it seems a lot of people did, including me. Cancel my subscription since so far there is no way to cancel it! I emailed yesterday within your 24 cancelation time. This is fraud. The advertising for the game on doesn't not say it is just a simulation.
What kind of foolery is going on here? I have a password on this tablet yet my 4 year old somehow was able to get a free trial. I caught it before the trial ended, and canceled, yet I was still charged. Refund my money!
I sent an email to your account please take a look at it. I really need that refund , my child (4 years old) accidentally purchase an item from your app. He was playing another game then there was an advertisement of your game, he pressed download unkowingly then he played the game. And thats where he accidentally bought something from your app. i need a refund!!!
I sent an email to your account please take a look at it. I really need that refund, my child (3 years old) accidentally purchase an item from your app. He was playing another game then there was an advertisement of your game, he pressed download unkowingly then he played the game. And thats where he accidentally bought something from your app. i need a refund!
I sent an email to your account please take a look at it. I really need that refund , my child (2 years old) accidentally purchase an item from your app. He was playing another game then there was an advertisement of your game, he pressed download unkowingly then he played the game. And thats where he accidentally bought something from your app. i need a refund!!!
My GCash was deducted ₱899 even though I did not install or use this game. I did not make any in-game purchase, yet the amount was charged to my account without my authorization. I am respectfully requesting the support team to please review this transaction and process a refund. I hope this issue can be investigated and resolved as soon as possible. Thank you very much.
hello good day... I already messaged you, because my child accidentally subscribed while playing on my phone. She was playing another game when an advertisement for your app appeared. He unknowingly clicked the download button and started playing the game. Unfortunately, this led to an accidental purchase/subscription without my authorization. the payment was deducted from my gcash account kinked to google play. I kindy ask for your understanding and asking a refund
there is no way to cancel a subscription. so I'm trying to reach out this way. it was downloaded then deleted. but I'm still being charged. I want it to immediately stop or I will take legal action
APARENTLY I AM THE NUMBER 500 ,that i face the same issue with the purchase, seems like you are a scam or sth! and you dont care surely about these mistakes so I understand from that that you havent refunded anybody thats why you have this number of complaints! I have the same issue with your stupid app!
this game is a money trap if your child downloads please delete to play the game it charges $14.99. this is getting deleted and blocked please refund my money I don't know why would someone set a game where a child can easily purchase. a 4 year old by the way
it's a scam. it will be automatically withdraw subscription $16 every 5 days even when you're not playing or subscribe it. once you activated one tap buy from google, you'll be broke
this game is so BAD I let my child use this app it was no good why is this even a thing she got scared too you never download this it is a waste of your time.
Please return my money. I need it to pay my motorcycle loan. The purchase amount of 2,000 pesos was made accidentally by my 3-year-old child. I am requesting a refund from the developer. If this is not resolved, I will report the issue to the NTC and NBI to settle the problem.
My 5-year-old child accidentally made a $14.99 purchase (Premium Access). Google Play couldn’t refund it and told me to contact the developer. Please kindly consider a refund — it was a child’s mistake. Thank you 🙏
Scam-like charges. My child made an accidental purchase with no clear warning. The developer ignored my emails for days and refused the refund. Hundreds of users reported the same issue. I have already filed an official report to Google. This app needs urgent review.
Absolute Scam and money pit, do not download. My child made 3 very expensive in app purchases that I noticed came off my credit card. When going on the app I found it flashes purchases on the home page as soon as opening the game. Children accidentally click on this over. Really easy to fall into this trap. R1800 spent in a few seconds. This is really shocking.
I sent an email to your account please take a look at it. I really need that refund, my child (5 years old) accidentally purchase an item from your app. He was playing another game then there was an advertisement of your game, he pressed download unkowingly then he played the game. And thats where he accidentally bought something from your app. i need a refund!
I sent an email to your account please take a look at it I really need that refund .my child ( 4 year old ) accidentally purchase an item from your app. He was playing other games then there was an advertisement of your game he pressed download unknowingly the he played the game. And that's where he accidentally brought something from your app. I need refund
A scam! They flash promos while a child is playing and in just one click, without you knowing, your money is gone!!!!
My 4 year old kids accidentally purchased the app without her and my consent app this deducted USD 77. I request google play store please refund us and take action against this application is look like a scam.