NIU

Not a bad app. I have the KQI3 Pro and the app has only dropped connection once so far. Some of the screens go to Chinese which doesn't work for this market, but I am assuming the European and US markets are not as big as the Asain market. Would like to see some more options in the app, but otherwise everything works for me. It did take me a few to figure out how to change to mph, but that was mostly just a hard ui to navigate.

I have to use this app to connect with my new KQI3. It's a nice app. However, the app doesn't work when I'm connected to WiFi. (Other apps and browsers work fine, but this app says "Network error, unable to access information" and doesn't allow scooter control.) 1. Why does it stop recognizing my vehicle when it cannot connect to it's network? 2. Why does it not work when I'm connected to WiFi? I restarted my phone, but it still doesn't solve the network error issue when on WiFi. Please fix.

As for the latest cycle, the MQI GT EVO the software application is barely useful at all. The tire pressure monitors bind but won't function. The battery status info is not consolidated and generally erroneous. Now I don't want to give the wrong impression, I love the bike and the app provides 20% effectiveness consistently. I get the impression that the latest bike was pushed out without a matching application. The only thing that would help is a application a complete rebuild.

The app easy don't get me wrong. The communication of the app and bike is horrible. I can't correct my time on the bike nor change kilometers to miles per hour. I tried changing it in the app, signing out, unbinding then binding again and still nothing. Also lastly my charts of recent rides only show one address however the miles would be different. Major glitch in the system. Also I feel the new update glitched out some of the bikes speed.

it's ok but every time I go to use the app especially when it comes to locking the scooter I find that I can't unlock it unless I go through all the tutorials and that process first my scooter is linked to my phone and to the app but every time I try and use the app I have to go through the whole restart process again. I don't think the app is that all good to be honest there needs a few bug fixes and that done to it especially with having to go through a whole new starting process to unlock

the law in my region is that they can go 32km but I only get 25km. also there is not many features on the app and there could be so many more, should be able to customise lights also

Good App, its really nice not having to lug keys around. Firmware updating does not work generally. This app is a lot better and more functional than eMotorBikes cost over 2x more, so really very good

I hate this app! Logging in is a disaster. The text fields are most the time not accepting the numbers I enter, by the time I almost entered the numbers the timeout prevents me from continuing. Request new code.. same issue. After 3 tried I get a message in Chinese. I don't speak Chinese. Not receiving codes anymore. And now I can't enter the app anymore. What a disaster and an example of failed programming.

This app costs about £30 per year after the first 3 years of being free. That's not mentioned when buying a Niu bike. The app works ok for checking routes (length often varies over the same route!!), current bike location (works usually ok) and for powering on and off the bike. the smart check is a waste of time and so are the random notifications. They add nothing. Not worth paying extra for.

The pairing process is broken. If you add a new account using your phone number the backend system ignores your international prefix and creates an account in the +86 number range. There is no way to change that. The app is absolutely only for people who speak Chinese. Even though the interface itself is in English all notifications always appear in Chinese. Some of the English translations are extremely bad with no meaning at all. Need to do much better

I had a fun first ride with my new KQi300 Max, and the setup and app are easy to use. However, now I only have Chill and Standard modes in dynamic, and I can't access the top speed. I'm not sure if it's because of my geo location and local bylaws for e-scooters that the app recognizes or if there's a bug in the app. July 23rd: App only save setting for dynamic mode, regen brakes and kick to start always need to be adjusted. The tutorial starts over every other use.

it has the wrong phone # when i change it to correct # it says # already exist also has the wrong name.these problems started after last update

app no longer opens on my phone worked a few days ago no what I try it will not open and says app keeps stopping when I try to open it. was fine when it worked. if it worked I would say it's not a bad app but now I can't change any settings

I can't link my bike with my app always saying it's never online. just don't know how to ever sort it and even after paying £49 for the subscription.

difficult for Me. can't get My Photo saved. the nui 100p e scooter is Great but the only thing I like about the app, is that it records your rides.

Great app with a sh***y bug in it. It's showing my battery at zero percent half the time. And I keep getting the battery communication error. How are we supposed to feel secure and safe when I can't communicate with my bike. Also think the check is a gimmick. My bike wouldn't go on ready mode and the check showed everything was great, 100 points. ECU battery meter also doesn't work. Interface is nice. Easyish 2use. Map is accurate. But the above issues brings it to 2 stars. I have contacted niu

Says the battery is dead when it is fully charged so not much use there and regularly says it can't connect to the bike. Niu should give all users an extended free trial (currently a year) until this app works properly. Would be handy if app told you if alarm was set (sometimes I forget and saves going back to bike). I also suspect that it doesn't record distance accurately on past trips.

Please update the app! When I try to pair my scooter to my phone using the QR code imprinted on the motor it keeps on saying failed. No matter how many times I try.

I cannot register. To use this app you need to register with either your email address or phone number. Both paths are currently broken. If you chose email a message in the app tells you that the email has been sent but the email is never received (not even in spam folder). If you chose telephone then the app pauses for a while and then displays a message "operation timed out". App is totally broken. Zero stars.

latest software update? to me it looks like control starts up and links up much faster.. improved torque/speed. seems like the first half of the battery pack provides more power on demand then Before. mileage seems improved slightly. more accurate reading. I think it was a good solid update. maybe slight delay on initial throttle. in my opinion prevents loss of control from a standstill.