Quick and easy to get a loan. Staff are friendly, though they upsell like crazy. Only thing that annoys me about this place over other places is that they don't give you your actual loan amount you owe. The app gives you the total loan amount with calculated interest if you just make your monthly payments. If you want the actual amount you owe without added interest, you have to call in which is a pain. From my experience, no other loan company does this...
The app is basically broken, and it only gets worse every time they "update" it. Doesn't recognize your device no matter how many times you've logged in from it, forcing you to always use a verification code, which works maybe half the time. All of this occurs only if the app actually let's you log in, lately it's been crashing right after I put my credentials in. The app has been as annoying as their weekly calls trying to get me to buy more stuff, even after pleading with them to stop calling
Excruciating horrible customer service. This company is a joke. "We see more than your credit score" false advertising. I have used them for two loans and now all of a sudden they can't do a third loan because my paycheck has to many deductions. What a joke. I have probably used them a good 4 or 5 years to be told there's nothing they can do. They have always gotten their payments and never a problem. Even now my paychecks have the same deductions and I've been paying a higher rate with.
This is the first time I have been able to use the app to make a payment. Usually it either crashes completely or says something went wrong and to call. I work 12 hour shifts 4-5 days a week. When I get out of work they are closed. I can't call during work hours. I hardly have time to use the bathroom. Hopefully it continues to work. But so far it is a POS. UPDATE...The ACH bounced.i called my bank and they said it never hit. I again have tried several times since to no avail. Update, again
Very disappointed Vantage score has not updated over a year. Causing my interests rates to be higher than my principle payments. I have a good credit score now of 700. I am on time every month with this bill and all others for years now, never late or missing. Very unfair to us. Seems many have these issues. App is basic. Do not like having to call if I desire to pay more in principle. I will not be seeking future personal loans through OneMain. But, glad I'm close to paying this debt off.
App is not usable nor is desktop site. Have been trying for 2 days to make a payment. They state they have an interactive payment line. NO you have to talk to someone. I'm sorry I can't spend my whole lunch dealing with these people just to make a payment. They don't answer when you call a branch. But they will call you if you are late. Be glad to get them paid off. We made 3 payments in 1 month and they still said we were behind.
App is ok, but doesn't give all the features of the website. I rate it as 1 star because I would NEVER recommend this place for a loan! Not even to my worse enemy! 😠 They are the biggest rip offs there is! You can make a $200. payment & not even half goes to the balance!!! Made a $60. payment & only a few cents was credited to my account!!! If I didn't need a car as bad as I did at the time I wouldn't of took the loan! They take advantage of people with bad credit!
It used to be good and do what its supposed to. but lately it has been faulty, i try to go to account details and it errors me, i try logging in with biometrics, works after I put a password, and try logging in within the same hour, 2 days go by, and suddenly it gives me an error, making me use credentials again, making biometrics useless and a pain. And lately, its ONLY ever telling me when the next due date is ON the day it's due. It keeps saying i had already paid, for the previous date.
Need to have more options to pay. The people who get these loans are struggling and most likely only have prepaid debit cards or cashapp cards, etc, and if their cards get declined, then who's fault is that really? 🤔 I have bank account but I have certain accounts like cash app, PayPal, and a prepaid debit to pay certain things. So it would be nice to be able to pay with those since they are Debit and not Credit.
The One Main app is convenient to use. I appreciate being able to see where I am in my repayment process. The site is pretty user friendly and helps me accomplish what I need to easily with little trouble. The only thing I would change is the coloring and font on some of the options (mainly making "buttons" and "bold" font) to make things faster to find and accomplish. Overall good site and I recommend downloading.
One main was quickly and easily able to get a personal loan done for me when no one else would give me a loan due to my credit score. Yes the interest rates and apr are a little higher but the process was easy and there were no prepayment penalties. Fast and quick service. I would recommend if you're in a pinch and trying to consolidate debt.
Very rarely does it give me the option to pay with my debit card. When I try to make a payment with my actual bank account it tells me that it's not a valid account. So I have to call and give them my debit card infor EVERYTIME because even though they save my card to my account they dont. It's bad when you have to fight to make a payment, can't wait to get my loan paid off and be done with it.
One main is not interested in letting you out of your loan or honoring their commitments. I took out gap insurance, unemployment,etc., so when Covid hit, my employer laid us off for 90+ days. A rep emailed a form for me to fill out and fax the form to them to make the payments until I returned to work. They claimed they didn't get it, although it was sent 2x, so it shows 2 months late on my credit. There have been other issues as well, but I'm out of space. Don't use ONE MAIN!!!! Not a good co.
Loan in time of need. But wouldn't recommend to anyone unless absolutely necessary. Rates are high! Update: I have no late or missed payments in my credit history regardless of my income. Glad I didn't transfer my car payment to you because now it's paid off. If my credit was so poor..than quit calling me every month for a new loan. And my credit history is better than most.
Agents are very friendly. They explain everything to you , answer any and all questions you may have . They do t pressure you to get a loan with them . They find the best possible loan that suits you . I highly recommend One MaIn Financial to anyone looking for a reasonable loan to fit your budget and do an excellent job.
Very easy to work with. Especially when you find yourself in unfamiliar financial circumstances. Brain and Rachel are excellent humans. Thanks OneMain for having exceptional staff!
Does not let you see what payments you have set up. Which means you can accidentally double pay or miss a payment thinking you already made one.
loan offers. please don't offer me any more loan options because I've gotten so sick of constantly being denied. so I will never ask omf for anything else. I can't wait until this loan is finally paid off and I don't have to ask for anything from anyone else ever again.
That's a fraud company.. they send you a letter you are pre approved once you apply they check your credit with hard inquiry and then tells you denied!!! pre approved means pre approved. you could say pre qualifiedor pre selected... just a scam company.. make yourself a favor and don't deal with them..👎👎👎
Tried to apply, received a message saying I was approved, only to find out it was just a lie to talk to you. you have my information just tell me if I can get the damn loan or not.