HomePatient Access
Patient Access

Patient Access

Everyone
Rating
V2.8.11.1
Version
1M+
Installs
4.70
17 + Reviews
1
4%
2
0%
3
2%
4
11%
5
84%

Review By AppsWm

Patient AccessPatient AccessPatient AccessPatient Access

Grace points

Grace Discoveries

The application's interface presents a clean and intuitive design, allowing users to navigate medical records and appointments with ease. The color palette is soothing, and the typography is clear, minimizing visual strain. The system elegantly handles the complexities of healthcare data, presenting it in an accessible format.

  • Intuitive user interface
  • Clean design
  • Accessible data presentation
  • Potential for further aesthetic refinement

Refinement features

Refinement Findings

Appointment scheduling is streamlined, allowing users to quickly book and manage consultations. Prescription management offers a clear overview of medications and refills. Integration with various healthcare providers facilitates seamless data exchange, reflecting a mature and well-considered design.

Appointment Management

Users can effortlessly schedule appointments, view upcoming visits, and receive reminders, enhancing their overall experience.

Sophistication aspects

Sophistication Elements

The application supports secure messaging with healthcare providers, ensuring confidential communication. Data encryption and access controls safeguard sensitive medical information, aligning with industry best practices. Patient records are presented in a structured manner, enabling easy access and review.

  1. Secure Messaging
  2. Data Encryption
  3. Structured Patient Records

Polish paths

Polish Insights

Medication reminders are a thoughtful addition, promoting adherence to treatment plans. Health calculators assist in tracking vital metrics such as BMI. Language support caters to a diverse user base, indicating a commitment to inclusivity.

Feature Implementation Quality
Medication Reminders High
Health Calculators Good

Elegant moments

Elegant Aspects

The application's ability to integrate various facets of patient care—from appointment scheduling to medical records—into a single, user-friendly platform is a testament to its sophistication. This integration reduces administrative overhead and empowers patients to actively manage their health.

"Elegant design is not about adding complexity, but about removing it."

Overall Refined Value

The application offers a refined and sophisticated user experience. Its elegant design and comprehensive features empower patients to actively participate in their healthcare management. While there is always room for improvement, the application represents a commendable blend of functionality and aesthetic appeal.

Description

Patient Access is a platform that connects individuals to healthcare services, allowing them to book GP appointments, order repeat prescriptions, and explore local pharmacy services. A new feature now allows users to create a Patient Access account without linking it to their UK GP practice. This feature provides access to various services, including searching for symptoms and finding patient information articles, self-referring to NHS services such as talking therapies and sexual health, and booking appointments for a range of healthcare services like physiotherapy and counseling. Users can also access medical advice and healthy living tips, sign in securely with Touch or Face ID, and check if they can link their account to their GP. For those who are able to link their Patient Access account to their GP practice, additional features become available. These include booking face-to-face or remote online appointments with their GP, nurse, or clinician at a convenient time, requesting repeat prescriptions online with delivery to their preferred pharmacy, and viewing their medical record, including test results, allergies, and immunizations. Users can securely share their medical record with healthcare professionals of their choice without contacting their practice, act on behalf of their loved ones to book appointments and repeat prescriptions, and message their GP directly from within the Patient Access platform. If enabled by their practice, users can also book remote video consultations with their healthcare providers. To use the GP-linked features in Patient Access, individuals must be registered patients at a participating practice. This ensures that they have access to the full range of services and benefits provided by the platform.

All Versions

V3.0.0.1

Updated: 2025-2-4

15.05 MB

V2.8.11.1

Updated: 2024-4-3

14.96 MB

V2.8.10

Updated: 2024-1-16

45.52 MB

V2.8.9

Updated: 2023-11-3

45.5 MB

Summary Of User Reviews

Tria Hall
Tria Hall
December 5, 2025
When it works, it's great: easy medication tracking, lets you know when your repeats come due, with push notification reminders if you want them. Access to past test results, non-emergency messaging with your GP surgery, and features that can be enabled for various kinds of appointment, though my surgery don't use the latter. But it often doesn't work, and after the most recent update mine won't even load the login page, let alone let me in to order repeats. I've had to go back to the NHS App.
A Google user
A Google user
July 17, 2019
The 60MB native app download adds little value compared with a bookmark to the website. It requires the password instead of a revocable login (such as with OAuth), so you can't use a good password because you'll be typing it in on a tiny phone keyboard every time. But you also can't change your password to something easy to type because of the password rules. What's most annoying is that it has same short timeout as the website. You can't open a page ready to show a doctor/pharmacist because it'll log you out by the time you get there! I hope the product owner will change it according to the different use cases for the app.
Foo Foo
Foo Foo
December 15, 2020
Awful since the memorable name was introduced! It's diabolical. I have changed it so many times, I have even had my partner and friend both help me with 3 different memorable names and all were the correct characters, it didn't accept anything. Are 3 people wrong? It will not allow me to log in and continually says the memorable name is wrong. It is not. The app is now awful, and I am looking at alternatives it's become so hard to use, in fact not even able to use.