PayByPhone

Downloaded the app, but it won't take any form of payment. I tried 3 different credit cards, including Google payments. Took about 10 minutes of fumbling before I just paid by card at the meter. What a world app, when there is always an error adding a payment method. Had a 2nd person try too...same issue. I think the app is dead.

It used to work fine, nothing to like or dislike, it's just a parking app. Yes, the pop-ups for "deals" were annoying but dealable. The latest update destroyed the app and it's functionality. Now, if you don't register for an account you have to re-enter all of your payment and vehicle info every day. I don't want an account, I just want to pay for parking. I'm tempted to pay an extra dollar a day just to avoid this terrible app.

I updated this app on Dec.22. Today, Dec.30 when I was parking, it refused to work, requiring an upgrade of the OS, forcing me to use it through the browser &website. So, I wasted lots of time recovering the password in freezing tenperature. I just discovered that it is still available on Android 9, and "later" button would have allowed using the app. Boo!

Unreliable and problematic. Registration is a pain especially if you need to swap phone number. Frequently seems to lose account details meaning you have to enter details again. Loads of "something went wrong" messages. Receipts not available unless registered and even then often have details missing. literally costing me money for parking costs I can't reclaim. Worst parking app I've used.

The recent update is a real down grade in the UI and UX. It is now impossible to use this app if you ever turn off your wifi. There is a pop-up window telling you GPS works better when they scan for wifi, and if you dismiss it without turning on wifi, it instantly reappears until you die of old age tapping "Dismiss" If you only have one car, it still forces you to choose which car you are parking. 🤔 Finally, I DON'T WORK FOR YOU. Stop asking me to tell you how YOUR APP is broken.

good app, but it won't let me park in the same area even after I move my car the required 100ft. only allows me to pay for the alloted 2 hours, and then I can't pay again even once I move my car because it has no way of telling. It used to let me re-up payment after 2 hours but doesn't anymore since the app updated. fix this please. I can't park anywhere else.

the update doesn't work. Looks nice, but if I can't use it to park, how it looks doesn't matter. Update: the app no longer recognizes stall numbers, so parking using the app is impossible. Also, uninstalling and reinstalling the app also does not work. It won't download. Also, the response from the company to chat with more details was kind, but the chat link they sent me does not actually work.

I just removed this app. It's getting worse! Just stopped working. Was great for about about year, but today it took several minutes to load then long time to accept time and payment and generated error both times. Gave and went back to coins. I have a new phone with plenty of storage and memory, so all other apps run great. Am looking for replacement now and will tell people who recommended not to bother. How'd you guys break it!? For some reason, my payment was suddenly deleted from the app.

When you run low (less than a minute), it won't let you add more time. It also suggests nearby parking instead if bringing up the location you have history with. You have to dive through several menus to get your parking history. Really annoying when I use parking for work and have more important things to do than play around with an app to avoid a ticket.

App has been inconsistent at best. For a year, I was unable to use it because something was "broken" in my account connecting an API to my credit card. No matter what card I used, I would have my payment declined. Finally convinced customer service to let me delete my account and start over. That fixed the problem. Convienent App, when it works.

Parking should be charged at the end, when you "clock out" like in the parking garages with tickets. This will also eliminate the possibility of making mistakes when estimating the time or confusing minutes with hours. Or at least you must have a way in your app to cancel the parking! I only used 7min out of 7 hours that I paid. Is really unfair. Having to chose the time in the beginning, is absurd. Most of the times I don't know for how long I'm going to be in a place or I'm rushing to get there and I don't have the patience to go through the app steps. If you overpay they will not give you a refund because 'funds from every transaction go directly to the parking authority. They do NOT allow us to issue refunds on their behalf". Or if your estimate fell short and you need to add time, it will be way more expensive! This app as it is, is a rip-off. The convenience of using the smartphone is diminished by the inconvenience of paying in advance and not at the end.

Who thought it was a good idea to add "promotional items" during the checkout process? I imagine the typical use case is someone standing on a sidewalk trying to pay the meter so they can get to an appointment of some sort (probably running late after hunting for an open spot). Why add delays by forcing one to read & accept/decline *multiple* offers before confirming the transaction so they can be on their way? What's next...The option to add a tip on top of the transaction fee?

Tried to use their lot on a Sunday in Denver to quickly get to a reservation. Typically, when you park, you can just pay with a qr code. This required me to install the app. Then, had to create an account. My card got flagged for fraud as soon as I selected my parking time and had to be canceled. So I used another card, which also got flagged and had to be canceled. Very frustrating and time consuming. The charge attempted on my card was $40 on each, the receipt was $5.55. Don't recommend

Downloaded it, set up an account, entered my vehicle, the parking location, and after ALL of that, about 10 minutes, it said payment couldn't be accepted at that time. I hadn't even entered any payment forms yet! So we left, went somewhere else. I deleted my account and deleted the app. This app is total trash and a waste of time! I'm not contacting support because I'll refuse to park anywhere that uses this app.

You can only have up to 5 vehicles. It becomes a chore for people who travel and rent cars frequently. Edit: Response based on the developer comment. * Deleting a vehicle, adding a new one, and paying for parking is pretty inconvenient. Why set an arbitrary number of 5? Is there a restriction on how much data you can return in the API? This number seems very small. * The link you provided does not work. It shows an error page.

Useless. This app will not accept my valid credit card. I triple checked to make sure everything was entered properly, and it wouldn't accept the card, a card I am using currently on other apps and to make purchases in stores. The card works. I then scanned the card with my camera to make sure there were no errors. It scanned successfully, but it still wouldn't accept the card for payment, so the app is basically useless to me. It simply wasted my time.

For the past three days, multiple location codes have come back with errors saying the location cannot be found. Almost got a ticket the first time since I was a block away trying to fight with the app; when I gave up and went back to find the machine, there was a parking cop standing behind my car. They didn't understand or care that something is wrong with the codes for the app, but at least didn't ticket me. If it can't do the one thing it's meant for, this app is rendered useless.

I can't wait for the National Parking Scheme to get set up, because instead of having dozens of apps to pay for parking you'll be able to choose one and pay for all your parking around the country from one app. And when it's time to choose an app, this will NOT be the one I choose! Changed car recently, put personal plate on, DVLA confirmation instantly sent to me, yet a full month later PayByPhone still hasn't updated their data and I can't add my new car, so I can't use it to park!

For a metropolitan area such as Miami, you'd think a simple app like this would work seamlessly. Says can't find parking zones, even when you enter the numbers correctly. Sometimes it just loads forever and ever. Tried restarting the app, even rebooted my phone. Still didn't work and had to go pay at the machine. App clearly needs more development.

The android version is too inconsistent to bother. The first time using this app was cool. It accepted both car and credit card information. Once stored, you can just punch in the location code and duration and the app confirms the location. Out even notifies you when your time is running out! So why only one star? Subsequent attempts was met with a unresponsive app. Much faster to just use the parking meter!