Preply: Learn Languages

some good tutors, and some not so good. You pay for trials but the tutors apparently don't get paid for it. It's a subscription model with minimum four lessons a month and the app doesn't always load. It's difficult to find tutor schedules and ensure the time zones work out. Overall, feels more geared to taking money than helping people learn.

Preply as a service is great, overall the app works well. however there is a fundamental flaw. when trying to take a class on the phone, Bluetooth doesnt work for microphone or speaker. when disconnecting Bluetooth, you can only interact like on a regular call to your ear. there is no speaker phone support to use video. The video calling needs a significant overhaul.

Preply provided a great opportunity to for language training/tutoring. There are a vast amount of tutors available with a fair range of prices; my Arabic tutor was excellent. Their subscription style is definitely unusual and canceling once you're complete may prove difficult or unclear. because of this, I was charged for extra, unused months. However, they did graciously refund me for those months, which I'm grateful for!

BEWARE! This platform is very, very sneaky with their " subscriptions." I have been a student on Preply for over 6 years. After 6 years, they got very sneaky -- always trying to trick me into paying for lessons a month at a time as opposed to one lesson at a time. They also got sneaky by trying to force me to buy a " package of lessons " as opposed to one lesson at a time. BE CAREFUL! They pull all sorts of moves to try to force the student to buy multiple lessons at a time. BEWARE!

The app is generally OK but a total disaster when it comes to changing time zones. One can manually adjust the time zone one is in but the app doesn't take it into account immediately so the schedule ends up being totally incorrect. I've had to cancel and lose money on three classes as they were suddenly "rescheduled" in the middle of the night. It's totally unreliable in this aspect. ***update*** Tech support vanished, problem was never resolved.

Rescheduling on the app didn't work (from the tutor's side or ours), so there were many misunderstandings with the tutors. Also, Preply locks you into billing, so that even if you can't find times that align with your tutor, you're still billed for a certain number per month. A pay-as-you-go system would be good, but what ended up happening was we paid for about 12 tutoring sessions and actually received about 4. The tutors were very good, but Preply's system is flawed.

They have "refill on" service. That is turned on by default. You need to turn off it. Otherwise, it will be silently charging you. They don't have a phone number. Everything goes with email. Each email is replied to by a different manager. And you need to explain all over again. It was the most insane experience I ever had! Update: it took only 20 emails to get refunded. But they didn't do it in full. Hopefully, it will take only another 20 emails to know why. Unprofessionalism as is. Be aware.

The app itself works well, but I'm frustrated because I have unknowingly been paying $90 per month for lessons I'm not using and that expire. I never intended to pay for or receive more than 4 lessons in December/January. But somehow, the subscription continued without my knowledge. So I unintentionally paid for at least 8 lessons that I will not use. These subscriptions too often feel like a scam. I'm very frustrated. Yes, I did get email notifications, but I get way too much email to catch...

This app gives you access to amazing tutors. You may have to search but when you find a good one, that's great. What Isn't great is the obvious predatory subscription model. It's just unnecessary and confusing. I shouldn't need to subscribe to a number of lessons per month. Just let me pay for a number of lessons to use each month with no subscription. When you start scheduling and rescheduling it inevitably gets confusing. That's the worse part about this. The subscription.

Easy to use language tutors. I looked into the site and signed up for a 50-minute trial lesson. I need to practice using my Spanish in everyday conversations more often. I was nervous going in, but my tutor, Emmanuel, made the session so fun. He was great at providing constructive feedback and letting me know where I was making mistakes with my grammar and sentence structure. I enjoyed the trial so much that I immediately subscribed for 1 month of classes. Can't wait to see how much I improve!

It's easy to find tutors, get/send messages, and schedule lessons. It could have been more transparent about how subscriptions work, though. You have to pay for a month at a time, with a minimum of four lessons. The other thing that was a little problem the first time is that the actual lessons work better on a laptop because if the tutor shares their screen, it's too small to see on a phone screen.

Tutors are great. Preply business practices are not. They removed the option to cancel subscription on phone app, while it's very convenient on the app to subscribe and they continually push adding additional lessons. Cancellation from a computer requires you to confirm 3 times that you want to cancel. There's absolutely no customer service support, lost several lessons that tutors didn't show up. Tutors don't get paid for trial lessons even if we as students subscribe. iTalki is better

I found an *absolutely fantastic* teacher and am having a great learning experience. My only gripe so far is the subscription model: there is a feee trial lesson and then you can only monthly. You can't buy classes as packages (ie 5, 10). You can't schedule the next month until the auto renew occurs. If I have a weekly lesson that's one day after auto-renewal, I can't schedule it until the renewal happens. There's also limited rollover if you over purchase one month.

Preply has really helped me get back into my language learning journey. I finished my language classes for my major early and have been lacking in study since. My preply tutors have been amazing and supportive, and I feel my language skills coming back and improving. The mobile app is super easy to use and access. Its easy to search for tutors that fit your needs and budget. Its easy to cancel or transfer subscriptions too, so no hassle there. Thank you preply!

Good app for whatever you want to learn, whether it be learning a foreign language or help with schoolwork. The only downside is if you sign up for more than one lesson with the same tutor, you will automatically be enrolled into a subscription and be charged a monthly amount. They also won't stop subscription renewal - you have to physically go into Settings and cancel your subscription, but you won't get your money back.

Lots of tutors at a range of price points, but the app is designed to make you waste money. It will automatically purchase more hours than you indicate before you use all your remaining hours, forcing you to commit more time per week or waste that money. Ex: 2 hours per week will autobuy 8 hours once you get down to 2 hours, but the hours expire after four weeks. So unless you find a way to use more than 2 hours that week, you forfeit a week of lessons.

This app is ridiculous! When one needs to get in contact with ANYONE, nobody is available! You can't call, the only method is vía chat/message and even then, they take DAYS to get back to you! They take money out without even confirming with you first! I wanted to learn French and the teacher was/is great, but the app is just stupid! I don't feel like using it anymore! Smh...

Never use this app. This is very clever, tricky and gold digger. At the beginning time, I tried to set up my payment, but failed not working well and errors. That time They tried to help anything. But. After subscription, when I had a lot of lessons classes, another 'preply 'payment was on pending. So I tried to cancle ' pending transaction ' they couldn't do anything. Only I can do refund with charging fee. You know? is it common sense that we can't cancel 'pending transaction? We are not idiot

The option to book classes works well. What's poor is where you really can't see when your next classes are as the calendar isn't accurate. Also, the company manages to hold onto your money because they don't make it possible to transfer just part of what you have already prepaid to another tutor. One has to make another payment into their account which means you have even more money invested in the preplay bank account. I agree with another poster in that the tutors can increase their prices .

My teacher is amazing. I love her. 100/10 experience so far with her. As far as the app itself goes -9/10. It's really an easy way to pay the teachers. When it works it is amazing. However the odds of it working are so low it's not even worth trying to meet on. For the first few lessons it worked fine and then all of a sudden it just stopped connecting. Their IT support is absolutely horrible and will blame your internet which NO other website has an issue with as the reason for the failure.