HomeRachioReviews
Rachio

Rachio

4.80
2.6k+ Reviews
4.80
2.6k + Reviews
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1%
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0%
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1%
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12%
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85%

User Reviews

Brook Di Sano
Brook Di Sano
November 17, 2025
mostly app and product are fine. But after trying, using, and talking with support the smart features aren't very smart. If they are right the weather source you can change only applies to the control not hose timer. So if you use both they may behave differently. also apparently the weather skip feature is not a rolling time, it only updated at midnight. so if you are watching at 1150p and it schedule to rain at 1205a, it won't skip. hope that's not really the case. still trying to adjust.
Gene Dolan
Gene Dolan
January 28, 2025
I love being able to test my system while walking around my property and being able to stop & start it from my phone to make adjustments. As well as being tied into my local weather to stop or run depending on my actual weather. Also being able to run the system even when you aren't home, for example if you're traveling and you see your home area may need more watering, you can activate your system from anywhere!
Ethan Parker
Ethan Parker
October 8, 2025
Overall, an excellent app and controller. The biggest problem with my 3e is, if the controller goes offline for several days, it stops watering, even though it's supposed to keep running the last saved schedule. This is made worse because, if the controller is connected to a wifi network with both the 2.4G and 5G wifi bands enabled on the same SSID, the controller can often have trouble selecting which band to use causing it to go offline until you reboot it. I would still buy it again.
Russ Willett
Russ Willett
May 21, 2024
Love the controller for my water system. The only setup challenge/difficulty I had was to figure out how to turn off my 5ghz wifi temporarily so the 2.4ghz could connect. After that, I turned it back on, and no problems since. Intuitive user interface. Two years ago I had another brand and it was always dropping it's wifi connection. Super happy I switched to Rachio.
Jeremy Cook
Jeremy Cook
July 10, 2024
I tried to add a wifi hub using the Android app but was unable to connect the hub to my wifi. I read that others with the same issue were able to work around using an Apple device instead. I tried my wife's iPad, and sure enough, the process completed smoothly. So the Android app gets a 1 star for being non-functional until this issue is fixed. If you can't add new devices to your wifi, your whole shiny system is DOA. Rachio makes good stuff, but its Android app team should be embarrassed.
Steven B
Steven B
May 5, 2022
The app is great! I set up all 4 of my stations, added the time i wanted, and used the smart soak option. It has done wonders for my lawn and plants. The ability to do a quick run when needed also helps. Seasonal changes are perfect when you don't realize you no longer need to water as much or water more based on the season.
Rob Faz
Rob Faz
June 15, 2021
love being able to use my sprinkler system remote is app. app is user friendly. I took away 2 stars for the water intelligence. I connected .03 miles from a weather station and even though its gonna rain it does not cancel the watering. so I tried another weather place which is still under a mile and I get the same thing. i do not use a rain sensor anymore so now i really need to keep an eye on the weather a manually cancel the next watering.
Ralph Guthrie
Ralph Guthrie
June 25, 2023
Pleasantly surprised, usually apps like this are garbage (looking at you Traeger App). However, the Rachio app just seems to always work, setting up my unit was fairly simple (I had to get a little involved but that was due to my own router and Internet set up). The app has been extremely easy, robust, easy to use, and I've had zero issues. I can highly recommend this sprinkler system to anyone who's looking!
Pete Tompkins
Pete Tompkins
June 5, 2020
5 for the product 2 for the app. First, the installation and wifi connection process is horrible. Don't say "something went wrong". Say "you entered the wrong password" (if that's the case as it was the first time for me). Then it made me go through the fallback process. Finally, it's a computer program: why can't it remember the bar code i scanned instead of making me scan it 3 times? Finally, I just spent a couple hundred dollars for a sprinkler controller. Why do I need to see ads now?
Marcio Ruela
Marcio Ruela
May 8, 2022
Having this smart sprinkler has saved me a ton of money. My water bill used to be really high (running off city water and sewer, cannot get a well). After installing the sprinkler controller (real easy to do it yourself) and setting up the zones (again really easy), you just leave it alone and it does all the thinking for you. I got the weather intelligent sprinkler unit and would highly recommend spending the extra money as it will automatically do the watering schedule for you with weather.
Christopher Wenisch
Christopher Wenisch
April 18, 2025
App notifies me after sprinkler run, but as a user I would like it to remind me prior to a run so that I could skip (especially if it recently rained). Also, this is extremely difficult if not impossible to use at a house without wifi (rental / vacation home). They totally miss the mark in making it user friendly for contractors to setup. No real updates to the app. I would not recommend it.
John Hesse
John Hesse
May 14, 2023
Edit: I'm changing this from 1 to 4 stars. They replied to my email request with the explanation of how to edit my schedule. However, it's more difficult to navigate than it used to be. To edit your schedule, you have to first click on the device icon. But the calendar that shows past and future seems to be gone. Rachio is a capable and functional app. We are having lots of rains here now and it is canceling the watering schedule properly, as it has always done. App navigation is unintuitive.
A Google user
A Google user
August 14, 2019
The app has a few bugs, but overall is not bad. One issue I've seen is that every time one of my drip zones runs, it'll run for 2+ hours, but then will still say it's 0% saturated. So it tries to run again the next day. I have to go in to that zone and "fill it" so that it doesn't keep trying to run again. One last gripe is that now there's a huge ad/product push in the latest update. Can't get rid of it either.
Eric Peterson
Eric Peterson
June 6, 2020
Hardware works well, app not so much. The basic install is easy, but controlling and monitoring the sprinklers is very tedious. Help is terrible; there's a knowledge-base with no filters, searching or categories. Also an online community that may give you an answer after 20 minutes of digging. Lots of potential here if they can fix their user interface issues. It really should be at least as easy to use this as my "old school" controllers... Please!
John Petersen
John Petersen
July 26, 2023
Would've loved to actually use the app. After 2 hours of troubleshooting, I was unable to get this piece of junk to connect to my wifi system. I have dedicated 2.4ghz band for it. It was located in the same spot as the old sprinkler controller. App shows 3 bars and refuses to connect. Quick Google search shows this is a common problem, numerous forums and threads. Tried multiple fixes, tried cmd prompt to curl my wifi info directory to the device. No luck. What a waste of time. Refunded
Kira Jarmer
Kira Jarmer
November 18, 2020
overall great, but there are some quirks where it looks like an option should be available but you can't get to the details except through one specific way. For example you have to hit play on the home page, select all zones, then enter times for each to get them to queue. If you go into one zone detail page and hit play, then go into another, you can't add it to queue, it stops the first and replaces which zone you are running.
Scott Wilcox
Scott Wilcox
August 9, 2020
The Rachio controller has changed my watering experience in a big way. Easy setup, easy to use. Well designed app, but needs another option for your preset watering schedules. They need to add the ability to temporarily increase your watering budget on a schedule by percentage. For example an allowance to increase the scheduled time by 10%, 20%, or whatever. My old analog control had that option. Very convienent. Hopefully that might come in the future. Add that and you'll get 5 stars.
Will Buckingham
Will Buckingham
July 1, 2021
there's no other way to do irrigation. the money you save in watering is enough to pay for itself altogether, let alone the cost difference between this and other more basic units. in 20 years you probably won't be allowed to NOT have a smart irrigation box like this one, in California at least. great product. I never have connectivity issues and it's mounted on far side of house away from wifi router. app is easy to use and communicates just the right amount of information.
Jayme Robertson
Jayme Robertson
April 19, 2021
once we got it hooked up using an older iPhone it has been a great app it was just initial getting it started and having to find an d enough phone that hadn't been updated to the newest ios. we've had no problems since and I love being able to do quick runs and then the info they give you on how to take care of your lawn! and being able to map out your entire system on a map! it's just awesome!!
A Google user
A Google user
December 9, 2019
I have three zones but I only want to water one. I have tried disabling the other zones, recreating the schedule, etc. It still runs all of the zones for 3x the watering time that I want. The schedule says 23 minutes, but it runs for 80 something. If I have to go unplug the other zones it defeats the purpose of having this thing. The developers need to do more thorough testing.