Regions Bank

Regions Bank is a great place to bank! You can use their app to do so many things, i.e., check your balance, check your available balance, pay your credit card bill by using your checking account, pay bills to other companies, check your FICO score... 😊 The staff at the bank are great, i.e., knowledgeable, friendly and they ALL know your name. It's like Cheers without the beers. I can't take credit for the previous sentence, wish I could, a teller told me that! 🫠

The application worked well for years, and now it is frozen in the sign in page. No solution has been given for some time now, which is very inconvenient. Update: I went to the bank, they uninstall/installed app and didn't work because it didnt work with the user name and password saved on the phone. When I actually wrote them. Then the app opened and worked fine. No problems since then.

Mobile deposit is a pain now. I've never had an issue with it and have deposited this way many times. Now, no matter how many times I retake a picture I keep getting different error codes saying that my picture isn't well lit or blurry. No matter how many different dark backgrounds and lighting I try I cannot get it to go through. Reading through the reviews, it seems I'm not the only one with this issue. I love regions but this is frustrating. I hope it gets fixed very quickly.

I regularly use numerous bank apps, and make a habit of trying out new and interesting banks. This app is by far the worst that I've ever had the displeasure of using. Constant issues. It is also the only bank I've ever seen not care about uptime, they will consistently take access down every night so that you can't view your account between certain times. AND take down access randomly throughout the day. At the grocery store and want to check your balance? Ha! Good luck.. and that's one issue

It's so annoying when their stupid biometric thumb reader doesn't work, when the login bottom doesn't work, and when I can't even get to the login because the app won't load!!! If the app login worked every time I clicked into the app and I'm able to see what I need to see and do what I need to do, then I'd give it 4 stars. Please fix Regions, you all have hundreds of millions of dollars, this type of stuff shouldn't be happening as frequently as it does!

Unable to login. It would be one thing if there was a notice saying "Down for routine maintenance"... but there is no such notice. And even if there were, I'd think this could be done at some poi t of decreased use, ie in the middle of the night... not at 11CST on a Friday. Point is- a mobile app is useful in a pinch. Not available in a pinch = not useful. Can't rely on it. Can't recommend or endorse the bank who produced it. I have 3 banks, and can log in to the other 2 without fail every time i have ever tried. Not the case with Regions. They were last to get mobile deposit up and going g, and obviously the last to develop a reliable platform.

I have had Regions for years and have never had ANY issues with this app until recently. Now when I enter my login information, it blanks out the form and NEVER loads! Sure it is easy to use a web browser to check my balance, but it is an ABSOLUTE inconvenience not being able to make mobile deposits. I have been patiently waiting for them to send out an update to fix it, but it seems like that isn't going to happen any time soon! SUPER frustrating! Get it together Regions!

I like it but it's been slow to update lately. It took 3 days for it to show a bill I paid online with my card and would like it more if there was the option to see pending checks. Maybe let us take a picture of a check that we send in for a bill or enter it in as an unofficial charge until it clears. I always forget or add it up wrong when I'm tired.

Needs to be improved. I don't understand why the desktop site allows you to customize transfer payments to a loan (so that you can select the additional amount to be applied to principal) while the mobile app and mobile site do not. When you are making large payments, you want some assurance that your money will be apportioned correctly. Not to mention the UI is just abominable. Can't wait to be done with this bank so I can be free of the constant aggravation.

It has always been on the slow side regardless of being on wifi or 4GLte. After the update two days ago, it just keeps acting like its loading, yet, never goes to log in. I've uninstalled and reinstalled with the same of only loading and no going to log in. Shame, even with as slow as it was, it was still beneficial to use, especially while out and about.

I don't write reviews often. But this has to be the worst banking app I have ever come across. I work in mobile app development and I really can't see how this can be so bad. It crashes constantly, it's down 3/4 of the time, and often times will just not let me log in. It also has a check scanning feature that has NEVER worked. If the feature doesn't work, don't put it in. The app now hangs whenever I try to open it, and never stops loading. Even after force stops. I've had to uninstall it and just use the mobile site on chrome. I'm switching banks because of this. Having a bank this behind on technology is not something I'm going to do anymore.

the app is seemingly disigned to lag behind and give you an incorrect balance so they can charge you for an overdraft. (that and intrest on loans is how they make their money) and that's if you can get the app to run at all. just use your mobile browser to check your balance, in the end it will save you battery life, data, and lots of $36 overdrafts.

Just opened an account yesterday. Downloaded app today, and it crashes after loading and displaying a dialog box that says "Error Code 605". Really disappointing. Probably going to close the account if I can't get the app working. EDIT2: Told me to enroll for online banking, which wasn't the problem. I replied to the email and after a few weeks of no response I closed my accounts. Someone at the branch that closed me out said there have been problems with this app for about a year.

I have downloaded the Regions app at least 10 different times on 3 different android phones over the past 18 months and have never even had it open for me. It's not a big deal for me as i can use the mobile banking tool on the website, but using the app would definitely be more convenient. I read this latest update and thought the issue was fixed; so I gave it one more try. Surprise, surprise, surprise...no, the little wheel just keeps on turning, and the app never opens.

It worked just fine in the past, but now it's getting to the point where dang near every evening I can't get into it! Completely inconviencing me. That's not cool when I have to leave my items in the store because the app is acting up and I cant unlock my card. Ridiculous. I understand a mishap here and there but several times a week is not it! I tried re-installing app. I tried restarting and updating. Its the App and im highly annoyed.

Old app was superb and worked very fast. You can't even make transfers with the new app. You hit the 'choose account to transfer from' button, a minute later (literally) the options pop up, same thing happens with the other options. It took me 10 minutes to make 3 transfers, something I could have done in under 30 seconds on the old app.

Can we please have the old app back?!!!! If it were possible to give this new version 0 stars I would. Most of the time it won't let me log in, it just freezes. When I can log in and try to do a transfer, it freezes. Previous version worked flawlessly for me and I do not have issues with any other apps, so it is not my phone. Uninstalled and reinstalled and still have the same issues. Regions needs to recall this version and use the previous one until they get the bugs worked out.

The app worked just fine for years. Now when I enter my info and hit log in, the boxes with my info in them go blank, the app freezes and I can't fix it. I even tried uninstalling it. This seems to be an issue with many people. The response is to put in a ticket online. I'll pass on that, moving my money to a bank who's app actually works or will fix it ASAP.

The issue of not being able to log in has lasted a few weeks now. Won't go beyond entering a username and password. Update: it's been over a month now that can't login. The app will tell you if you've entered a wrong username or password but if you enter it correctly it just freezes. How is this not corrected? If you had a previously working build the logical troubleshooting would be to go back to that version before the issues! What on earth was changed that is taking this long to debug?

I am trying to figure out what the point in having an app for credit cards when there is no information about your minimum due or payment due. There is no option to pay your bill with an external account, you can only transfer money from your Regions checking, and you can't view statements for either your checking or credit cards. Very limited capability.