Robinhood - Food Delivery App

I used foodpanda which was canceled and replaced with the Robinhood Food delivery app. I ordered something and paid electronically. The driver couldn't contact the store to get the food and delivery. I tried to contact the app support so I could get a refund. Only contact they have is a Line group and they didn't reply. The next day they replied with useless information and 2 advertisement in that Line group... The app doesn't have any good functionality. It is too incredibly basic & not cheaper

beyond selection of curated stores, the best of robinhood is that the riders don't double up multiple orders on a single trip. as a customer, you are never left waiting for someone else's order at the cost of your own time!

This app is restricted and doesn't allow foreigners to use it. Whereas food panda used to allow other nationalities. I miss food panda. fyi the method they used to block foreigners is by only accepting local phone numbers.

The last updated version. The app is totally broke. Cannot just simply open it. Tried everything including clear cache, clear data, and uninstall. Reading other comments, seems the issue is mass and occured for more than 2 months and still cannot doing anything on the issue...seems like someone in your dev team is the spy from competitors and try to push your customers to other apps instead. Well done..lol 🤣

very badly designed. very confusing interface.

I used Robinhood in the past even when there are some annoying bug as some great restaurant only available on them. However, it seem Robinhood doesn't want customer who used Sony Xperia phone to used their app anymore. I can't get the app open after 9 Dec 2023 and I have contact them to fixed it but it's still unusable until now. I see a lot of Sony Xperia user review that they no longer can use Robinhood too.

What nonsense. I used to root for Robinhood for everything as it seemed like it was designed to support small businesses but with a recent Robinhood Express order, I tried to cancel as soon as I called the ride. The rider accepted it in 10 seconds (surprising for Robin hood) and I couldn't cancel it. I spent 2 minutes restarting the app trying to click a button that is there. It doesn't work. I call the rider and ask him to cancel, apparently he cannot either. No signposting incl for CC number.

The best price for taxi by far. However the app really had problems with deducting money from the registered payment. Told me almost every time I had payment overdue. Plus if the driver cancelled the ride, we as a customer wouldn't see it and had to wait endlessly. You fix this then it's the best.

Once i forgot to rate score for food order more than 24 hr., the app always popup page and forced me rate score for that order. After i rated, it show they not allow me to rate for order after 24 hr. I can't go to another page. I'm still in app fool loop. To admin, if you need more information to improve better. Call me.

1.Location is not accurate when trying to pin delivery address 2.When browsing a shop that has several branches, the app shows long distances branches at the top and user has to scroll down to see nearer ones. It's not sorted in order of nearest distance. 3. Ordered for the 1st time time and failed terribly. Payment deducted from SCB savings account but when going back to the app the order didnt complete and the shop never received the order despite payment successful.

Really, really poor app. They hardly ever have any drivers (despite being in Bangkok, it's hardly rural) Then they sit on the refunds for days at a time. I've tried them 3 times now, they only had a driver and delivered once. I was hoping to find a good alternative now Foodpanda has left the country. This app isn't it.

Rufund issue is improved. Last time i gave one star because it was so difficult to get refund and no one answering me in line official. Now they just responed in a couple minutes! Still, i recommend not to take money before finding driver or at least send automatic message about refund in app so that we dont have to be worry about refund.

Are there any improvement team working due to the stability of the app itself? Since there are so many complain but nothing has changed. Today I got a special deal from this one restaurant and was about to hit promotion code on but the app keep saying that my phone is not connecting to the internet. Which clearly I can post this review here but cannot use the code due to no internet connection. Please fix it. The rate is good and all but if this keep happening, the app will have no user soon.

This is my first time using the app and I got stuck. It keeps saying that location services are turned off while it's actually on. I tried killing the app, restarting the phone, but nothing changed. I enter the app again and again and it keeps showing this message and doesn't get me anywhere. Please do fix this.

I have been using more 1 year but after 31 Jan 2022 update. App is requied email for registration to access such a idiot idea!!!. Slow , spinning all the time, increase minimum delivery fee from 10 to 15 Baht. Sometime delivery status just freezing at the store then jump up to front of my place with ramaining time 1 min.

Much easier to use than other food apps and is bilingual now

The service price is low, so do not expect an impressive experience over the application. The app has no instruction or payment conditions when making a booking (should notify user if ROBINHOOD and SCB app must be in the same device). Unable to change payment option once booking was made. Limited option to resolve the issue and require user to send email to confirm manual payment. What is the point of being ONLINE application when resolving issue still need customer to send email. DISAPPOINTED.

Terrible. As typical in thailand, they make a cup of water difficult for you. No login option, bugs, problems to add your location, to add your international credit card. Uninstalling for never again.

Took as much of my personal information as possible went through the entire sign up process and only after searching for food did it tell me that it's not available in my area. i've done with food delivery apps this killed it for me. They are all about stealing your information and selling it

Application is unstable. Theres error during transition of each page (from order to payment method and from payment method to SCB app) which took me 4 times to fill in my order. Its not convenient at all, if its during rush hour lunch. Looking forward for better improvement