Sharecare: Health & Well-being

Thus app has lost me money. I haven't been able to track anything consistently all year. It won't keep me logged in. I have given up on it. I use it to earn points so my insurance benefits will give me extra money toward my co-pays. I can't be the only one having this problem. It needs to be fixed or they need to just give us the points we would have gotten. I walk on average 10,000 steps a day at work according to my fitbit.

My experience with this app has been terrible. I participated in the Move More Challenge for work to earn an incentive. I did the required number of steps each day and it has been showing up in the app. However, I didn't receive the incentive because the app claims an automatic tracker was not connected. Well then how did it automatically receive my steps?! Customer service was terrible. I was blamed for not contacting them when I had no idea there was a problem, which they refused to solve.

Well it does not interface with my fitness device. It's rating or stress that cetera on phone calls is shall we say a highly creative. A good call with my daughter will be rated as stressful, and a bad call with a parent for I was being very careful with what I said and how I said it will be rated as good. I had to turn off automatic sleep tracking, because if you don't verify it the next day properly, it doesn't count. The same four steps. It is easier to enter them manually, then to leave the automatic tracker on.

CarMax changed from Engage to this application. So far it's a downgrade. Similar information is there but download and hyperlinks do not work. For instance I'm unable to download my insurance card. That's all with giving the app all permissions it's asked for. Also it does not recognize activities to redeem reward points. With the Engage app this was seamless and it did not make us jump through hoops to basically get 3000 points which equate to $300 in gift cards or other items.

Company switched to this app. It can't connect to Google fit and they don't have it set up to connect to Garmin or Strava so nothing I do syncs correctly or automatically. Waste of time to have to try to manually log everything everyday. Sent an email, was told I need to verify my identity even though it's from the same email used to set up the account. Won't even get into the UI being terrible.

App frequently signs me out, will not sync data quickly, is glitchy & all-around has a ton of bugs. I am supposed to be using this app daily for my insurance through my employer and it is extremely aggrivating that I have to waste so much time trying to get it to work. Uninstalling & re-installing never seems to help these bugs as it is a programming error. Also the fact that I always enter my data before bed makes me miss a lot of points-if I forget to do so before midnight, I lose them.

The app is a mess. Procedures should be listed chronologically, NOT alphabetically. Also, if you send me a notification saying there are new results, TAKE ME TO THE NEW RESULTS! Or at least highlight or mark any categories with updates. Everytime I get a notification I can literally feel my life being sucked away as I try to find what has actually changed.

App needs a lot of improvement. The information you input is so vague. For example, to track your diet, all it asks is whether your message was extra small, small, medium, large, or extra large, and if it was bad, poor, average, good or excellent. And you can't even rate each meal separately, even though you can select breakfast, lunch or dinner. I'm uninstalling the app.

This app is adding to my stress, not taking it away. I can't manually enter the number of steps and it won't connect to my Fitbit account. The food tracking isn't that great. Inputting my blood pressure every day is difficult if there isn't a machine handy. Every time I go to input Stress and Relationships status it asks to connect to my contacts which I already have turned off in settings. Every time I open the app it automatically starts to track steps when that's also turned off.

This app works marginally. It is supposed to track your steps and go get points/earn money for exercise. The problem is the app breaks almost every day, doesn't track well at all, logs you out constantly. It's like a no risk trial. You sign up but then it almost seems designed to make you fail at earning what you did. This app CAUSES me a lot of stress, which it also says to try to decrease. Please, just fix it.

Useless. it logs me out as soon as i leave the app and then gives me frequent notifications of being logged out (even when setting it to stay logged in). the emails are just spam because the links don't even take you to the articles. The steps don't work and when you turn the steps off, the app flips out and sends you even more notifications. Waste of time.

UPDATE- The app was updated and then it started to work again. So going good so far as of today 2/27/19. This app was working for the first 2 weeks. I have my fit bit synced and it was working,. It is supposed to automatically track my steps and it quit doing that, and I now have to manually enter them . It says my tracker is synced, but it will not work.

This is one of the worst apps I have ever seen. I manually track steps and even that fails every day when trying to enter. I have to submit steps twice. It also doesn't record days. Their support is terrible. I guess it is ok to tell the customer that they just don't know why something is not tracking correctly. I am sure Blue Cross is paying a lot of money for this app. A total waste of money

I hate this app. As soon as I get get credit for completing the required tracking for my company, I will delete it. It frequently loses track of my settings, and I have to log in again and renew them. It asks me to track information which I cannot measure. If I forget to track my data by the end of the day, I cannot go back the next day and enter it. In fact, I cannot see how I can view any historical data. This app is useless!

2026 update: even worse somehow. The forced engagement with health concerns I don't have is grating 2025: Program details are hard to access, again see the links not working. I also dislike the use of clear pseudoscience to attempt to create diagnoses or recommendations that may create more harm than do good (given that it's based on a self-reported dataset, this is especially aggravating). The lack of integration with tracking devices is silly. Overall poor design, limited useful content.

it does make managing my goals easier and the availability of helpful resources is great. almoat every time I try ro log in, I have an issue with logging in because it says my password is wrong when I know it is correct and I then have to change the password to gain access. That's why no fifth star.

This app is incorrectly formatted for Android devices. Part of the application interface is "above" the top of the allowable screen area. In other words, the app is trying to occupy the screen where the clock, battery, and network symbology resides on the top menu bar. This makes the app unusable. Developer: please re-code your app.

If you use a Garmin tracker and have an android don't bother trying to use this app. It has been beyond stressful trying to get figure out a wat to sync my Garmin data to this app. This app definitely has room for improvement.

Every time I go to redeem any of the points that I earned all I get is an error code 404 so all that work I did to build up my points was for nothing!

You cannot search for a doctor or practice. Search function just loops around back to articles and not finding an actual doctor.