The Dallas Morning News

I cannot even log in to see how terrible the app is... via PC or browser on mobile device or tablet I am able to access the digital content without issue. however when trying to use the app, my username and password are not recognized. I have called the paper twice, I have reset my password at least 4 times.. still no change, and non-issue at all when I use a browser. Support staff said they think maybe my phone is not up to date.. it's up to date. Worthless and yet I am paying for it!?

The most frustrating app I have ever dealt with. First, updates are rare, last was Feb of this year. 2nd. Subs. No way to view just takes you to the play store. Linking does nothing and you shouldn't need to do this anyways. No way in app to do anything. Since the publisher has blocked any way to get the epaper from any other source, you are forced to use this nonsense. Not worth it.

Much better app now. I had refrained from updating because I didn't want the e-paper on my S23+. I finally updated on 3/19/23 and it seems much better. You can choose your reading preference, either the e-paper or the news feed, which I prefer. That version added something missing in the old version, the ability to navigate by sections, such as news, sports. Finally I tested the search function, which used to be worthless. I searched a name and it came up in the news feed and in the e-paper!

I've never had the 'paper' (down)load successfully using the app (Samsung S9, in-home wifi connection). I gave it 2-stars because I can navigate the e-paper using an internet browser and I really like that interface. You still get the influence of the editor's in terms of placement and organization, but the ease and speed of online articles when you find something that interests you. I think this had potential, it just doesn't work for me yet.

After an article is selected, the app does not scroll correctly on Samsung S21 phone. Scrolling is jittery and jumpy to the point of being unusable. Previous version has no issue. This same issue has been reported by multiple users. This is a major bug and you should have released a fix by now. This is not something that should wait for the next scheduled "feature" update. We deserve bettet at the price we pay for digital subscriptions. You are about to lose a 30-year subscriber.

New app won't let me view digital content, only ePaper. Doesn't recognize log in (I know it's correct). Used to pay $4.99, now it wants me to subscribe though website for $18.99. That's a big difference. I don't want ePaper (can't read it on mobile) and I don't want paper delivery to by house. Not sure why they did away with mobile only. Emailed support, they said I can't subscribe thru app store, but no other way to do it, so that wasn't helpful. So disappointing.

This app appears to be an ePaper version and little else. My experiences often go like this: I see a members exclusive story (ex: Sherman + Globitech) while browsing the web at work, but I'm not logged in so I can't read it. I open the app to read it as a news feed during my lunch break and I can't. Find. It. The search only gives me the e-paper version, but I just want to scroll and read. Not swipe, swipe, swipe.

I purchased a subscription through Google Play. After the most recent update was pushed out, I can no longer access my paid subscription. Using the "restore subscription" button does not work. The subscription is linked to the old app which is no longer available to download. The FAQ section of the app does not work. Support hours are limited. Subscribing through Google Play does not enable website access, but it is the only way to purchase a subscription without auto-renew that requires a phone call to cancel.

Very buggy. Constant login and authentication errors, often required to enter creds two ir even three times in one session. The "share" function fails to display story art as intended. Frequently impossible to pull up individual articles. Nothing ever gets better. "New" version is just as buggy as the old. Frustrating to use.

This app is necessary to read the digital edition. Digital subscribers get a bonus puzzles page. However this app does not support solving puzzles online. One must print them. So the app inserts ads to prevent printing puzzles cleanly. A one-page puzzle is split onto two pages because of the ad. This is how the Dallas Morning News says thank you for subscribing...ads.

I have been trying to three days to open app. Still no luck. I've had the app for 3 years and now it doesn't work. The service department no help either. Just not worth it. Will be going to different newspaper.

10-2-25: After improving the app with faster-loading pages (the complete paper would load in seconds), the software engineers have screwed the pooch yet again. Most pages only show an error screen, and downloading the entire paper will not fix it. 12-16-24: This new version reduces the size of the viewing screen by not providing a way to turn off the menus at the top and bottom of the screen. Just an absolutely terrible UI design.

this is ridiculous. for the last 2 months, I will get notifications but when I open the notification, the app freezes on the loading screen! I am an online only subscriber. what am I paying for??

It's very slow to load and doesn't always load the right story.

Total garbage app. Paid for full month digital subscription. A week later kept taking me to the sign up / subscribe page. When I enter email and password, app tells me both are invalid. Will not allow password reset. Their news is not worth the hassle of doing anything except terminating my subscription, uninstalling the app, and TELLING EVERYONE THIS IS A GARBAGE RIP-OFF APP! So many 1-star reviews and not one single seller or developer response tells us all that DMN does not care about us.

One of the worst apps I've ever seen. Scrolling through articles is a joke. It won't scroll down without the article jittering and jumping all over. Sometimes the e-paper won't even load and if it does it takes a long time. This all has gone on for a long time meaning the developers do not care. AVOID!!

The push notifications do not take you to the article when tapped. Very annoying. The April update claims to have fixed this, but it is not working on my Galaxy S20. The settings area has 'Send Feedback' and 'Contact' buttons which do absolutely nothing when tapped. I came here to report the issue with the push notifications. The app needs work.

Most news articles won't completely fit on any smartphone and require scrolling to continue reading - understandable. When trying to scroll to continue reading it will usually jump to the end of article or some other random spot and has been doing this for months. Frustrating af. Come on DMN, whoever is responsible for the app, it can't be that hard to fix. Many year subscriber print and digital. Galaxy Note 9.

This is a pretty good new source. My main gripe is how hard it is to cancel. It is so easy to sign up, but to cancel you have to go through several hoops. If you are unlucky and not in C.A. you have to call. When you call you can only call between certain times because you need to talk to a person to cancel. They do have an automated call service you can't cancel there. The person on the other end will then try to convince you to stay. This is very annoying and scummy.

Paid subscribers are forced to repeatedly log in (again) to read another article after clicking on the links displayed at end of the first article. Clicking on articles in DMN tweets doesn't take you to their app, it opens the phone's browser where, you guessed it, another login is required.