WatchPAT

This app requires access to all photos, media, and files on your phone. It's a sleep study device app. That's unnecessary and unacceptable. It should only need access to keep your phone awake, use Bluetooth, transmit data, and write to its own temporary file structure. If you deny access it doesn't gracefully close. It gets stuck in an endless loop until you force close it. The developers of the app do not know what they are doing. I will put it on an old phone not tied to my Google account.

Even though I had some trouble putting everything on myself, I was able to connect and everthing worked fine. App even said Goodnight. But in the morning when I was going to end recording, app was closed and when I opened the app it was at the start of the study as if I had to start the whole thing again! Then said something about not detecting the device and check battery. I am not a happy camper right now!!

The app crashed overnight, so it didn't send any results to my doctor. When I tried to use it the next night, the app told me that the device had already been used and couldn't be used again. Spoke with my doc's office, who had spoken to their WatchPat sales rep, and learned that once the strip is ripped out of the finger sensor, the device won't ever work again after that night. Now I need 2 kits for 1 test, which is a huge waste of resources.

Piece of garbage app or hardware. Essentially, the app wasn't able to talk to the hardware and gave me a screen that said "User not registered" but it never gave me any screen to input the registration number so how the **** am I supposed to register this ridiculous thing?? I uninstalled and reinstalled the app 3 times, hoping I may have overlooked something but what do they say about doing the same thing multiple times and expecting different results? That's right! Insanity. Just trash!

My only criticism and suggestion is to have a prompt telling users to make sure their location is turned on. I kept getting notifications to take out the battery and reinsert it and to make sure the watch was close to the phone when neither of those were the actual problem. The only thing wrong was the location on my phone wasn't turned on.

I'm reviewing the app not complaining about the equipment. The app is pretty straightforward with easy to follow instructions, I allowed permissions for only while the app was in use. About the equipment, if finger piece was too tight, you should not have started the test or you should have tried it on a different finger. Anyone who wants to see a copy of their report should ask their doctor's office for it. That's what I did. The app developers could explain why some permissions are needed.

Device registered the first time, but encountered an "error" and couldn't start the test and told me to restart everything from the beginning. Now it's "device not registered" every time, and I've done everything including uninstalling and reinstalling the app. Can't believe this is supposed to record medical data - it doesn't seem reliable at all.

The app gave no issues. My phone is an older pixel 4a and the OS is 13. I used a new aaa battery from the start, new version of the app and the app only needs Bluetooth LE enabled, location and Internet access. it doesn't ask for any other permissions, like browsers, pic etc etc. the app creator I do believe the bugs, issues and not connecting for one reason or another is fixed. In my opinion everything is fixed. But trashing the device, clean and reuse maybe like many other med items.

this device is absolutely rubbish. first it tells me I can't connect because the phone has to be plugged into the wall despite having full charge that would last or through the night then once it's connected to the wall it tells me that device cannot connect at all. keeps flashing red. tried everything and it won't stop. half the time clicking on the arrows on the right won't allow you to change screen

Did everything required, but it just wouldn't sync with my app/phone. restarted, unisntalled reinstalled, closes all bluetooth, used new batteries etc. 30mins of trying. Tried to use old phone kids play with, its a few years old. App wouldnt work with that phone at all. So had to use another phone, which did work. overall i would never want to use this device or app and will unistall asap....2 stars only because i got it working after 45mins using 3 devices

The ap would not download on my Samsung phone. It did download on my laptop. When I picked up the device from the Dr office, I asked about this and was told to call the help number. I did that. Seemed like everything was working. Called the helpline in the morning to ensure my data uploaded because it did not seem to be going. She confirmed the data was received. A WEEK LATER my Dr office called me to say only 1.5 hours of data uploaded. I had to get a different device. charged for 2 tests. grr

I can't even open the app! It keeps crashing no matter what I try. I've redownloaded the app and restarted my phone multiple times. I tried to use the help desk on their website but it's a chatbot that isn't programmed enough to help me. Super frustrating!

I have a Google pixel 9 and the app will not even run on my phone. I have uninstalled it and reinstalled it multiple times and restarted my phone. disconnected all Bluetooth options. I am in a spot with a good connection to WiFi and the app will not even run.

Seamless app. It was so much easier than traditional versions of sleep studies. I loved this. Very modern and I've even recommended it to a few people!

downloaded the app, will not open just crashes on Google pixel 9. tried all the troubleshooting and reset phone/ settings /permissions etc. no joy. frustrating. should be a screening question do you have a pixel 9 as not compatible. read other on line review same issue.

This app needs to be updated to run in the background. My screen timed out and the app failed to continue monitoring my sleep.

cheat tb sos npt stick well evem with tape. My sleep time is short, at 5hr15min I was unable to sleep but app didnt accept, held phone hostage. 5 hours is a long sleep for me, sometimes only 3 or 4.

it was pretty easy to use the app tells you everything to do even shows you a video of needed put it's pretty simple to use

So yeah, what was on screen? When I woke up, made me think it did not record because it said start recording but I swipe down from the top and click on the open watch pad at the top. Notification, which allowed me to then submit the data. But that is anxiety inducing, because The app that was open on the screen. It looked like it had not recorded all night.

Instructions that came with the device were inaccurate. The instructions said to ensure the Bluetooth connection is active in your phones Bluetooth menu. I couldn't get my phone to connect to the device through its Bluetooth menu. Turns out it was somehow connected anyway. Look for two icons in the app (watch and cloud icons) to have green check marks. If those are present then it's connected even if your phone's Bluetooth menu doesn't show it as connected.