Webex

It's been a long time since I've hated such a clunky app as Webex. It "helpfully" sets so that it runs every time you boot up your computer, and the hoops you have to jump through to access your settings to turn that off just makes me hate it all the more. Since I only use it the rare times I'm forced to, I'll stick with the web browser. Uninstalling.

I have yet to experience a system and app as flawed as WebEx. I have actually lost clients thanks to it. Calls drop all the time. Apparently the Internet provider I use (which services millions of people) doesn't meet their "network requirements", so calls drop. Ridiculous. Or when you go to answer a call, it takes so long for the app to open and respond that you end up missing the call. In the rare instance you can answer the call, it doesn't work with your Bluetooth device 50% of the time.

I cannot say enough negative things about this worthless app. I got a brand new phone, hoping that it would help with the issues. Instead it's even worse. Rings only about 2/3rds of the time. Takes several seconds to connect, by which time the caller is saying "Hello? Hello?" Frequently mutes me while I can still hear the caller. There is absolutely no issue with my Wi-Fi or data. The app is simply hot garbage.

This app seems to hate Android phones. I can't call anybody 1-to-1 on it, the audio/video call buttons are functionless. And calling into a meeting you are at the mercy of whatever audio settings the app decides is best, with no way to change mid-meeting. The only way to have any control over the audio is to call in over mobile. Also, I stopped getting message notifications, so I have to go into the app to see if people are talking to me. Hate this app, would give it zero stars if I could.

I do not like this app. I am unable to text people, and when I have another call coming thru when I'm on the phone, the beeping continues through the whole phone call even when the call is no longer coming thru. After I hang up, the beeping is still continuing on my phone, and closing the app is no longer a solution. I've had to restart my phone 3 times in less than 2 hours. It's frustrating because my Bluetooth also will not work properly. And I can not use the callback feature.

I've been using Webex for years on my PC for appointments, which worked fairly well. My OS has been phased out for this software however, and now I'm forced to use this app. The app appears to at least allow for video, but audio is so low, I have to dial in on my phone to speak over voice & it's not always understandable over the app. I'm giving the app 2 stars rather than 1 because it's at least semi-functional, but definitely less quality than when I was able to run it on my PC.

Call Quality completely terrible. It's almost unusable with the most recent app update. I'm having major issues with it whether it be on Wi-Fi or over data. Prior to that it was better. The other major issue is that it does not play well. With automotive bluetooth connectivity. It does not seem to respect the ability to turn off. Transfer to The vehicle.

Good app, but it has two issues. It is not synced with the one I have on my computer. I always get notifications for things that were sent months ago. I read in the latest update notes that this issue is resolved. However, I can't confirm this because the app started freezing when I start it after the latest update. I have to forcefully stop it and start it again, but I can't switch to another app because I have to forcefully stop it again then start it. Re-installing didn't work.

Scrolling up in a chat is nearly impossible, the screen just violently shakes back down to the most recent messages. Constantly informs me that it's using my battery (???) Occasionally resets all of my settings. Lately, won't load images. Also, it's possible to read and respond to a message on this app without Webex acknowledging that you've gone online, and it keeps your status as Away for X minutes.

Constant bugs. The developers don't care about android. They only care about iOS and I have to use this app for work. So sad! Right now I can finally make calls, but sometimes I have to toggle the microphone permission in Android settings. The most recent bug is that I cannot send a message without it saying "sending" indefinitely. Then when I back out and re-enter my group the message will send. It will also not update incoming messages until I back out and re-enter the group.

Calling never works. I have to use this for work, and literally every time I open the app, calling is unavailable. I've called support 5 or 6 times, and the only thing they can advise me is to uninstall and reinstall the app. I'm not going to uninstall and reinstall the app every morning. I'm stuck using the phone app for the laptop, the one on the phone is completely useless.

This is the absolute worst piece of junk app I've ever had the displeasure of using. I keep getting bombarded with spam calls and there's no way to easily block the numbers, you have to add each number manually to be able to block the numbers. The majority of the time when the phone rings the app won't even let me answer the call and when I can actually answer it the app drops the call. Tech support is a joke because none of them seem to know anything about how this app works.

It's got it's flaws but: If you are missing calls or getting one-way audio, that is due to SIP ALG router setting and it's your ISP's fault, not WebEx. If it doesn't work without a VPN, that's also your ISP filtering VoIP traffic, again, not the app's fault. If it misses calls when your phone is sleeping, that's the aggressive battery saving features of your phone (see dontkillmyapp dot com), again, not the app's fault.

I cannot give more than 2 ⭐ because after a month of working just fine I get an update and now I get crash after crash before anything even loads. 100% unusable. I even deleted the app data/cashe and it still crashes.

The app doesn’t operate normally without VPN in the UAE. Secondly, it has a tendency of failing to show any visible or audio alert when you're being called. you just see a missed call when the call has already ended. Like now, that's how it is

WebEx is User friendly and secure application! Is flexible across different platforms (desktop, tablets and smartphones). And continues to be excellent collaboration tool! Thumbs up for a reliable application. AND STILL I prefer WebEx over any collaboration tool! Thumbs up!

To add to the below review that still stands, why can't I make a conversation full screen on my Samsung Fold? Signal can do it... Pictures rarely send successfully and never download past the preview thumbnail in the messaging window on a cell connection. All I usually get is an error message. Skype was a hot mess, but even that worked better than Webex in this regard...

Voicemail volume is unbearably loud. Both my eardrums and phone speakers are blown out.

Update 10/25, app will not open at all. Freezes on home screen, say site unreachable,Half the time I can't log in and then sometimes it does not even register a call coming in and then it forces me to try to use it on my regular phone when trying to click on a phone number link. Yes my settings are correct. Bottom line I need this app to do what it says for work purposes but it is a lousy excuse for the claims it portrays. Cox communications needs to get a better app based internet phone system.

Finally, I got this through work so I can use my mobile phone to make and receive work calls, but the audio will not connect to my cochlear implant devices like the rest of the phone does. Whatever is blocking the app from connecting to my cochlear devices needs to be removed or fixed. This makes the app/service and service absolutely pointless for me. It's 2024, get better with accessibility. Update: it is almost the end of 2025 and this app STILL does not connect to my cochlear implants.