HomeBig C PLUS
Big C PLUS

Big C PLUS

Everyone
Rating
V3.29.07
Version
1M+
Installs
4.60
500 + Reviews
1
0%
2
0%
3
14%
4
14%
5
71%

Review By AppsWm

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Balance Points: Product Discovery & Information

The shopping experience hinges on a balanced approach to product discovery and detailed information presentation. This analysis focuses on how well the application integrates these aspects.

Search Functionality

A robust search, with accurate results, is critical. The application should intuitively guide users to relevant products.

Product Details

Comprehensive product information – specifications, high-quality images, and stock status – empowers informed decisions.

Integration Features: Purchase Process & User Account

Seamless integration between the purchase process and user account management streamlines the shopping experience.

  • Simplified checkout flow
  • Centralized order history
  • Secure payment options
  • Potential complexities in address management
  • Limited payment gateway integrations

Harmony Shapes: Security & Privacy

Data protection and secure transactions are paramount. Clear privacy policies and secure checkout processes build trust.

Privacy Policy Clarity

Transparency in data collection practices is crucial. The application should clearly outline data usage and user rights.

Unity Paths: Additional Features & Customer Support

Additional features, such as price alerts and deal notifications, alongside responsive customer support, enhance user satisfaction.

Feature Implementation
Price Alerts Status: Functional
Customer Support Status: Responsive

Synergy Moments: Personalization & Rewards

Personalized recommendations and rewards programs foster loyalty and repeat business.

Personalized Recommendations

Tailoring product suggestions based on browsing history and purchase behavior creates a more engaging experience.

Overall Harmonic Value

The application demonstrates a balanced approach to core shopping functionalities, with potential for enhancement in specific areas to further refine the user experience.

Description

Big C PLUS is a new shopping platform that offers a seamless experience from online to offline. With over , products available, customers can shop online for a wide range of items including fresh products, groceries, household goods, and electronic appliances. The platform also offers free shipping, special discount codes, and Flash Sale promotions exclusively for online shoppers. Customers have the flexibility to choose from various payment and delivery options, including scheduled delivery, pick up at Big C hypermarket stores, express delivery, and nationwide parcel shipping. Big Point is a feature that allows customers to enjoy personalized deals by logging in or registering as a Big Point member via the app. By accessing Big Point, customers can instantly check their point balance, redeem rewards, and collect points at all Big C stores by showing their QR code. Additionally, customers have the opportunity to redeem only Big Points and stand a chance to get exclusive weekly deals. Everyday Coupon is another feature that offers special discounts for customers. By checking the "My coupon" tab daily, customers can find coupons that can be used at all Big C stores. To avail of the discounts, customers simply need to show the QR code at the cashier. Big Wallet is a convenient and secure payment method offered at Big C stores. With this feature, customers can make payments without the need to carry cash. Lastly, Big C PLUS provides various services with interesting promotions for customers to explore.

All Versions

V3.29.07

Updated: 2024-3-13

147.42 MB

V3.27.03

Updated: 2024-1-25

149.69 MB

Summary Of User Reviews

Sergey Makhyanov
Sergey Makhyanov
January 12, 2026
The app doesn't have an option for the picker to "remove an item from the order if it's unavailable." So, they call me when I can't speak, and they don't pick my order because there are no instructions. There's no support chat in the app. Often, many items are unavailable, and I haven't received a refund for the difference for three weeks.
Б Н
Б Н
February 4, 2026
Please could you make it more user friendly 🙏 I always face a log out problem. The app doesn't keep you session for long, authentication token TTL is too short. I have to log in every time when I open my app. I come to the Big C shop, open my app to show my loyalty program bar code and I can't show it because the app kick me out. And I have to show my phone number or log in again in the app. It takes time and I get the side-eye from the people in the queue.
Matthew McDonnell
Matthew McDonnell
December 31, 2025
The delivery service is completely unreliable. Example: 1. Placed order at 9:45am for delivery 2-3pm the same day. 2. At 4:15pm, delivery is >1hr late w/ no update or option to cancel 3. I call customer service and they refuse to cancel my late order 4. Store calls me and says they will cancel my order 5. At 17:00 the driver calls me and says he is on the way. The store never cancelled my order, as claimed. Overall terrible experience that completely undermined the purpose of the app.