Cincinnati.com: The Enquirer

I bought the subscription for a year, expecting to see the *newspaper* and previous editions show up for my perusal. What I have instead is an impossibly complicated jumble of articles presented instead of the usual newspaper layout...and NO access to previous editions, i.e., I'd like to see this past Saturday's edition. Furthermore, this paper has changed what used to be the best comics section around, "retiring" some of the best strips out there! Why did I even bother to buy a subscription?

Log in is brutal. Have to sign in every time you want to read an article. At least before, it would let me sign in. Now it doesn't work all together and just keeps spinning at the log in page. I pay for this service so fix it or you'll be losing a subscriber this week. Should be an easy fix so not sure why it hasn't been addressed when EVERYONE is having the same issue??

I've been paying the subscription rate for months. I don't receive my Sunday paper, and each time I try to read an article, the site tries to charge me for another subscription, even after logging in. I've received no response after filing a complaint.

The content is good but it is annoying that everytime I try to read anything, I'm asked to login. Hope this will be fixed soon. UPDATED: The problem has gotten worse. About a quarter of the time I try to login, I am redirected to a black screen where no content ever loads. There really is no excuse for an app to be this buggy and not user friendly. UPDATED UPDATE: Huzzah, the login issues seem to be resolved and I can read the articles without needing to enter my credentials every time.

I downloaded the app and purchased a subscription primarily so I could follow my home town sports teams after I moved to another city. The writing had gone downhill to the point that 50% of the articles are covering "Twitter reactions." The app constantly pops up a banner suggesting other articles I may enjoy, which I'm sure is meant as a feature but I find it terribly distracting and there is no way to disable it. The Athletic has superior writing and a superior user experience.

Since I got my new phone - a Pixel 4a 5G - this app has been dead in the water. I'm a longtime subscriber. But suddenly, the app doesn't remember that. And when I DO long on, the screen goes white and i get the "circle of death." It is impossible for me to read subscriber-only stories. If I can't access stories, I'm not sure why I continue to have a subscription. Can you fix it?

We are happy enough with the e edition of the Enquirer though if it weren't for chronic delivery problems with the physical paper we would still be choosing the feel and sound of the physical form. We prefer doing puzzles on paper rather than a computer or tablet so in addition the cost of the e edition subscription, puzzlers like us also have the cost of ink and paper. So we do get the news electronically but pay an upcharge for puzzle play the way we like it.

Terrible app and customer service! I sign up for one price, get another price? Try to correct the price, subscription gets cancelled! Try to sign up again, I see an ad for .99 for a year, or $9.99 per month, or .99 for 3 months. Which is it????

This problem went away for a while and NOW IT IS BACK AGAIN! UNBELIEVABLE!!!!!!!👎👎👎👎👎👎 I cannot log into my account through the app. I am able to log on to my account via the website. How about fixing the app. I contacted The Enquirer and they said it is not their issue and to contact Google Play. Google Play says it is not their issue and to contact the App Developer. I guess no one will ever fix the problem. RIDICULOUS!

I only suggest Cincinnati Enquirer Subscription to my worst enemies. The app itself doesn't resemble a paper at all. It's also very slow I was a new subscriber, and I have yet to see a paper. I called everyday; and everyday an out-sourced rep give the same disingenuous and vague excuses. I only knew my paper wasn't coming when it's the end of the day, I call, and they say, "no more carriers are delivering today, sorry." No on reached out. I feel so disrespected and unheard. I want out.

very satisfied with app for getting most of local news and some national news as well

Have been able to keep up with all the news with the paper.

UPDATE: I tried your app again a few months later and have to say it is much better now. It's easier to to navigate to the sections I want to read, and now I can select the sort of notifications I want to receive. Thanks for the improvements. Now if you can figure out how to include all the Sunday advertising inserts, everyone in our family will be happy.

The app kills it with the notifications. I get them all day, every day. And the stories look good! But why do I have to login to the app literally every day? I emailed support over a week ago and would like to keep my subscription but if I can't get the content I'm paying for, what's the point.

Too many notifications for the same story. I wish there was a way to stay logged in. Every time I click on a notification to read a story, even every few minutes, I have to sign in. Such a hassle!

I really can't understand why this app gets such a low rating!! I am TOTALLY Pleased with this app. Nice layout, very realible, even keeps me up to date on new stories I've missed when I sign in! I don't normally give such a long rating, but this app has a rating that DOES NOT fit its operation. It's a 5 plus in my humble opinion, I highly recommend this news app!!

**EDIT** The problem I was having has been fixed! Thanks! It makes it a much more enjoyable experience. [Previous post: Overall the app is okay, but I've had a subscription less than a week and already super annoyed that I have to log in every time I want to read an article. Where is the option to just stay signed in?!]

Super annoying app - they send notifications but when you click on it they require you to log in EVERY time, then you have to hunt for the headline they sent you in the list of stories.

Really disappointed with need to "subscribe for 30 days free". Haven't seen what they plan to charge after that. Will probably delete the app. Ads are annoying, too.

I don't like how the "unread stories - catch up" takes you to a different layout, and scrolls horizontally. If the app ever had problems, clear the app's cache and delete the data.