HomeGojek - Food & Transportation
Gojek - Food & Transportation

Gojek - Food & Transportation

Everyone
Rating
V4.88.1
Version
100M+
Installs
4.30
3.4k + Reviews
1
13%
2
1%
3
3%
4
6%
5
78%

Review By AppsWm

Gojek - Food & TransportationGojek - Food & TransportationGojek - Food & TransportationGojek - Food & Transportation

Growth Points

This multi-service platform exhibits robust growth potential, connecting users with transportation, food delivery, and more. Its expansion hinges on maintaining service quality and adapting to diverse local markets. User reviews often highlight convenience, but also point out areas for improvement in pricing transparency and customer support responsiveness.

Growth Assessment

Continued growth requires addressing user concerns and investing in technological infrastructure to support expanding services.

Knowledge Seeds

The application's learning curve is relatively gentle for new users, owing to its intuitive interface. However, mastering all its features, such as advanced booking options and promotional offers, requires exploration. A comprehensive tutorial system could enhance user understanding and engagement.

  • Learning Cultivation: Enhanced onboarding and in-app tutorials.

Understanding Paths

The app facilitates a deeper understanding of local services and offerings within a given city. Users gain insights into popular restaurants, transportation options, and other essential services. Reviews and ratings contribute to a collective understanding of service quality. Further development could include curated guides and local expert recommendations.

  • Wide range of services
  • User-friendly interface
  • Pricing concerns
  • Customer support delays reported

Learning Blooms

Users learn about new restaurants, shops, and services through the application. Location-based recommendations offer opportunities for discovery. Promotional partnerships and curated content can further enhance the learning experience.

Feature Description
Service Discovery Recommendation system based on user preferences and location.
Promotional Offers Discounts and special deals to encourage usage.

Wisdom Fruits

The culmination of using the app effectively leads to smarter decision-making regarding transportation, food, and other services. Users develop an informed understanding of their options and can optimize their choices based on price, convenience, and reviews. This ultimately fosters a sense of empowerment and efficiency in navigating daily life.

Overall Garden Value

While the application offers significant convenience and a wide array of services, addressing user concerns regarding pricing and customer support is crucial for fostering long-term loyalty and solidifying its market position.

User Empowerment

Effective utilization of the platform empowers users to make informed decisions and optimize their daily routines.

Description

Gojek is an Indonesian app that offers a wide range of services beyond just transportation and food delivery. The app has a social mission to improve the welfare and livelihoods of the Indonesian people by empowering them. Gojek has partnered with over 1 million drivers, 125,000 merchants, and 30,000 other services, spread across 50 cities in Indonesia. By using Gojek services, users can help make the dreams of our partners and their families come true, and play a part in the mission to improve the lives of the people in Indonesia. The Gojek app offers a variety of services to its users. Users can choose from three transportation options: GoRide, GoCar, or GoBluebird. GoTransit provides convenient routes for those who are lost. GoFood is the food delivery service, and GoFood pickup allows users to explore the best cuisine in their city and pay with GoPay to minimize human contact. GoTagihan makes it easier to buy phone credits, mobile data packages, or pay bills. GoMart and GoShop make buying groceries easier, while GoMed takes care of health needs. GoSend and GoBox are available for logistical needs, and GoTix allows users to purchase movie or event tickets. Gojek also offers a variety of payment options. Users can pay for the Prakerja program to level up their skills with GoPay. Upgrading to GoPlay Plus allows users to enjoy PayLater and receive cashback. GoPay can be used to pay for everything, and users can transfer their GoPay balance to friends and withdraw it to their bank account by verifying their GoPay and registering their bank account. In conclusion, Gojek is more than just an app for transportation and food delivery. It has a social mission to improve the welfare and livelihoods of the Indonesian people by empowering them. The app offers a variety of services, including transportation, food delivery, payment, and logistical needs. Users can also pay for the Prakerja program and upgrade to GoPlay Plus for additional benefits. GoPay can be used to pay for everything and can be transferred to friends or withdrawn to a bank account.

All Versions

V4.88.1

Updated: 2024-5-29

98.07 MB

V4.87.2

Updated: 2024-5-9

97.82 MB

V4.78.3

Updated: 2023-11-7

109.73 MB

V4.72.1

Updated: 2023-8-4

106.49 MB

V4.71.3

Updated: 2023-7-31

106.16 MB

V4.70.1

Updated: 2023-7-11

105.8 MB

V4.69.3

Updated: 2023-7-4

101.2 MB

V4.69.1

Updated: 2023-6-21

101.27 MB

Summary Of User Reviews

Jason Chin
Jason Chin
February 21, 2026
Today I tried booking a car. The price was $22.10 and I clicked to look for driver. During the booking process, the app went offline. When it restarted I tried booking again and the app pops an error message saying I cannot book multiple times, with no indication that the initial booking went through. I then booked car through Grab, which was cheaper by 5. When I went down 2 cars arrived. I honoured the Gojek ride and paid other driver $4 cancellation. This app is unstable and unreliable.
Android Cat
Android Cat
February 15, 2026
I appriciate the app, it's good. But I have a complain, it's the fact that we (customers) cannot see the reason as to why our orders are cancelled. I'm fine if the driver or resto might want to cancel, but at least give concrete and fair reason. If not, then there is no accountability and I cannot be sure at all if my order will be ever delivered or not. Like I've waited for 20 minutes but then it says that the order is cancelled. It's pretty unfair for the customer.
Nino Hikari
Nino Hikari
October 2, 2024
You have menu to chat with the restaurant on your app. But what's the point if I can't even contact them. It only can be used when the restaurant made first contact, coz there's problem with the orders. But when I can't do anything when I realized I made a mistake and want to make any correction, like when I wanted to order TIDAK PEDAS but instead I wrote PEDAS. I realized the mistake immediately but can't do anything. My advice, better make 2 way communication for this menu. Or delete it.