HomeJapan Airlines
Japan Airlines

Japan Airlines

Everyone
Rating
V5.3.24
Version
1M+
Installs
4.40
200 + Reviews
1
7%
2
2%
3
4%
4
15%
5
72%

Review By AppsWm

Japan AirlinesJapan AirlinesJapan AirlinesJapan Airlines

Magic Points

Embarking on a journey with this app feels like unlocking a portal to seamless travel experiences. The magic lies in its ability to streamline every aspect of your trip, from booking to boarding, ensuring a stress-free adventure.

Intuitive Interface

The user-friendly design is a delight, making navigation effortless and enjoyable. Finding flights and managing bookings is surprisingly simple.

Delight Features

The delight comes from the small touches, like personalized recommendations and real-time updates. These features transform mundane travel tasks into moments of joyful anticipation.

  • Personalized Flight Suggestions: Tailored to your preferences, making travel planning a breeze.
  • Real-time Flight Updates: Stay informed with up-to-the-minute notifications, reducing anxiety about delays.

Happiness Paths

The path to happiness is paved with convenience. From mobile check-in to digital boarding passes, this app simplifies the airport experience, allowing you to focus on the excitement of your destination.

Pros
  • Streamlined Booking Process
  • Mobile Check-in
  • Digital Boarding Pass
Cons
  • Occasional glitches with boarding pass display

Wonder Moments

Discover wonder in the seamless integration of loyalty programs. Tracking miles and redeeming rewards becomes an engaging and rewarding experience, adding value to every flight.

Loyalty Program Integration

Effortlessly manage your miles and rewards. The app makes it simple to see your progress and redeem points for exciting perks.

Joy Transformations

Transform travel from a chore into a source of joy. This app's commitment to user experience ensures a smooth and pleasant journey, leaving you refreshed and ready to explore.

Assessment Area Joy Level
Overall Travel Experience High

Description

The JAL app is now available for all flights and is accessible to both JMB and non-JMB members. Users are encouraged to download the app in order to make reservations and purchases for all flights. The app offers several main functions, including a home screen that displays flight reservations and flight status for up to the next day. JMB members will also have their information displayed when logged in. Additionally, users can make reservations for all flights and view detailed itinerary information in chronological order through the timeline feature. The app also allows users to check flight status by route or flight number, with the ability to search for international flights up to two days before or after. Users will also receive notifications of flight delays and cancellations, as well as reminders for flights that are less than hours away from departure. It is now possible for both JMB and non-JMB members to access the JAL app for all flights. By downloading the app, users can conveniently make reservations and purchases for their flights. The app offers various features, including a home screen that displays flight reservations and flight status for up to the next day. JMB members will also have their information displayed when logged in. Additionally, users can make reservations for all flights and view detailed itinerary information in chronological order through the timeline feature. The display will automatically update based on the time and number of days until departure. Furthermore, users can check the flight status by route or flight number, with the ability to search for international flights up to two days before or after. The app also provides notifications for flight delays and cancellations, as well as reminders for flights that are less than hours away from departure. The JAL app is now accessible to all users, regardless of JMB membership. By downloading the app, users can conveniently make reservations and purchases for all flights. The app offers a home screen that displays flight reservations and flight status for up to the next day. JMB members will also have their information displayed when logged in. Additionally, users can make reservations for all flights and view detailed itinerary information in chronological order through the timeline feature. The display will automatically update based on the time and number of days until departure. Furthermore, users can check the flight status by route or flight number, with the ability to search for international flights up to two days before or after. The app also provides notifications for flight delays and cancellations, as well as reminders for flights that are less than hours away from departure.

All Versions

V5.3.36

Updated: 2024-3-5

110.5 MB

V5.3.33

Updated: 2023-12-20

110.51 MB

V5.3.31

Updated: 2023-11-27

109.53 MB

V5.3.28

Updated: 2023-9-25

108.52 MB

V5.3.27

Updated: 2023-9-6

108.52 MB

V5.3.26

Updated: 2023-8-17

108.47 MB

V5.3.25

Updated: 2023-7-25

108.46 MB

V5.3.24

Updated: 2023-7-12

108.46 MB

Summary Of User Reviews

Tommy Beam
Tommy Beam
January 10, 2026
Never had an airplane app function this poorly. Not only can it be extremely confusing navigating the app, even when you get where you need to be it fails to work as intended. I ran into issues on my arrival flight which told me I was checked in, but somehow didn't go through and I had to redo it an hour before my flight. Now on departure it can not even find my flight.
Stephanie S.
Stephanie S.
May 20, 2024
App is very annoying for non-JAL members. The app doesn't let you add reservations to "my bookings". Every time I try by confirmation number or ticket number, I get the error that it's unavailable. It shows up fine on the JAL desktop website. I am a One World member, too. (American Airlines Gold, One World "Ruby" status.) Please fix. The only thing that works is online check in and saving to Google wallet. I've never had a problem retrieving and displaying bookings on other airline apps!
Tom
Tom
May 15, 2025
App continues to be unusable. Cannot select the local date for boarding, only tomorrow's date (perhaps the app thinks everyone is already in Japan?). When you try to look up bookings it constantly says: "Temporarily unavailable. Please try again later." or "Unable to retrieve reservation Reservation has been canceled or there is an error in your input/ selection. Six-digit reservation numbers (half-byte alphanumeric characters) do not include 0s or 1s." Same info works on their website.