HomeMy WM
My WM

My WM

Everyone
Rating
V6.3
Version
500k+
Installs
4.00
1.5k + Reviews
1
16%
2
3%
3
4%
4
10%
5
67%

Review By AppsWm

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Balance Points

Achieving equilibrium in business applications requires a delicate balance between functionality and usability. This review focuses on how the application addresses key business needs while maintaining a user-friendly experience.

Strengths
  • Comprehensive suite of business tools.
  • User-friendly interface.
  • Good security measures.

Weaknesses
  • Occasional performance issues reported.
  • Limited offline capabilities.

Equilibrium Features

Stable elements are crucial for reliable business operations. This app provides a robust set of features designed to ensure a seamless workflow.

Task Management

Offers effective task assignment and progress tracking.

Financial Reports

Generates detailed reports for informed decision-making.

Harmony Aspects

Balanced integration of various features contributes to a harmonious user experience. The application combines CRM, financial, and project management tools effectively.

Feature Description Benefits
CRM Contact and lead management Improved customer relations
Financial Tools Invoicing and expense tracking Streamlined financial operations

Stability Elements

A centered design ensures the application meets the core needs of business users without unnecessary complexity.

Usability Assessment

The app’s intuitive design promotes ease of use, enhancing productivity and minimizing the learning curve for new users.

Center Focus

The application's central focus is on streamlining business processes and enhancing team collaboration.

Team Collaboration

Features such as role management and task assignment facilitate effective teamwork.

Overall Balanced Value

The application offers a strong set of features for business management, achieving a reasonable balance between functionality and usability. While there are areas for improvement, it presents good value for money for businesses seeking an all-in-one solution.

Description

The Waste Management My WM mobile app is a convenient tool for managing your waste management accounts on the go. You can easily log in with your wm.com email and password or complete first-time registration through the app. The app allows you to manage payments, including paying your bill, enrolling in autopay or paperless billing, viewing payment history, and canceling scheduled payments. You can also keep track of pickups, view pickup schedules, report missed pickups, request extra pickups, and view estimated pickup times, holiday schedules, and weather alerts. Additionally, you can manage your service account, link multiple accounts, add/view payment methods, contact customer support, and request a container repair. The My WM app also allows you to edit your profile settings, update your communication preferences, provide feedback, and see alerts for reschedules, service delays, and general information. For roll-off customers, you can request a roll-off pickup, view roll-off history, copy/resubmit pickup requests, request removal or relocation, and edit or cancel a roll-off request. If you need help or have questions, you can contact WM directly at [email protected] . It's important to note that hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability, which could impact the removal of your materials within the 24-hour window. Therefore, it's crucial to stay up-to-date with your profile expiration date and permit applicability to ensure timely removal of your materials. Overall, the Waste Management My WM mobile app is a user-friendly and efficient tool for managing your waste management accounts and services. With its various features and capabilities, you can easily stay on top of your payments, pickups, service accounts, and profile settings.

All Versions

V6.3

Updated: 2024-4-23

23.39 MB

V6.2

Updated: 2024-2-13

23.36 MB

V6.1

Updated: 2023-11-9

23.34 MB

V6.0.1

Updated: 2023-8-23

23.3 MB

V5.0.1

Updated: 2023-4-25

22.22 MB

V4.9

Updated: 2022-11-28

22.07 MB

Summary Of User Reviews

Michael Symsek
Michael Symsek
June 21, 2025
It's just plain awful! The collectors are great, and I never had an issue with them, but their support side is a joke. I wasted 2 hours attempting to schedule an extra pickup just to give up in the end. No option on their website or app, and they were unable to help through chat and told me to call just to be looped around in a circle. It's like you're being punished for requesting services!
Gregory Rivers
Gregory Rivers
January 19, 2026
The app doesn't tell you the due date for the bill and often won't even have what you owe posted until right before the bill is due. Everytime I log on to use the app I find myself frustrated with it. I find other utility apps much easier to use and this company seems pretty adamant about directing you to the app for all inquiries and account management.
John Hines
John Hines
January 23, 2025
It logs out after just a couple of days, maybe less. It's cumbersome, and I can't connect my actual account with whatever this app is doing. Also, the rest of the company's electronic systems are trash, both the website and the phone. It took 2 hours to order a dumpster, and 90% of the time was spent getting transferred around to the wrong department repeatedly. Just a terrible customer experience. Avoid if at all possible.