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OhioHealth

OhioHealth

Everyone
Rating
V6.24.0
Version
100k+
Installs
4.30
2.1k + Reviews
1
9%
2
3%
3
5%
4
15%
5
68%

Review By AppsWm

OhioHealthOhioHealthOhioHealthOhioHealth

✨ Illuminating Points: User Experience

Overall user satisfaction appears to be mixed, based on available information. While some users appreciate the convenience of accessing medical records and scheduling appointments, others report frustrations with technical issues and the user interface. Examining app store reviews would provide a clearer picture of the overall sentiment.

💡 Bright Features: Patient Management

Appointment Scheduling

The ability to schedule appointments directly through the app is a significant advantage. Revelation comes from the efficiency gained by bypassing phone calls and potentially long wait times.

Medical Records Access

Having immediate access to medical records, including test results and doctor's notes, empowers patients to be more informed and engaged in their healthcare. Enlightenment comes from the reduction in reliance on physical documents and improved data accessibility.

🔍 Revealing Aspects: Security and Privacy

Security is paramount for medical applications. It is crucial that the app employs robust data encryption methods and adheres to HIPAA compliance standards. Further investigation into user data handling practices and privacy policy clarity is recommended to ensure user trust and data protection. Key is finding out if audit trails are available, and understanding the consent management procedures.

✅ Clear Insights: Technical Performance

App stability and loading speed directly impact user experience. Users expect a seamless and responsive application. Reported issues with app crashes or slow loading times detract from the app's overall value. Insight comes from improving the speed of data retrieval and minimizing resource usage to enhance the user experience.

  • Convenient access to medical information
  • Streamlined appointment scheduling
  • Potential technical issues
  • Concerns about data security

🌟 Enlightening Elements: Support and Maintenance

Regular updates, bug fixes, and responsive developer support are crucial for maintaining a positive user experience. Addressing user feedback and resolving technical issues promptly demonstrates a commitment to app quality. Enlightenment arises from proactive maintenance and continuous improvement based on user needs.

Overall Illumination Value

The app offers significant potential for improving patient engagement and streamlining healthcare management. However, addressing technical issues, enhancing security measures, and improving the user interface are crucial for unlocking its full value.

Feature Description Value
Appointment Scheduling Schedule and manage appointments High
Medical Records Access medical history and test results High
Telemedicine Virtual consultations with doctors Medium

Description

The OhioHealth mobile app is a convenient tool for patients to access healthcare services anytime and anywhere. With just a few taps, users can find OhioHealth doctors, schedule appointments, get directions to nearby urgent and emergency care locations, and access their MyChart health record. The app also allows patients to pay their bills, view urgent care wait times, request prescription refills, access test results, and communicate privately and securely with their doctor. Additionally, patients can have a telehealth video visit, review their care history, and view and share OhioHealth news and wellness articles. The app's "Track My Health" feature integrates with the Apple Health app. To use the MyChart features of the OhioHealth app, patients need a MyChart account, which they can create within the app. While an activation code is not required to create an account, some OhioHealth facilities may not offer MyChart features. Currently, MyChart features are available only for OhioHealth facilities in the greater Columbus area, including Delaware and Marion. Patients who use the OhioHealth mobile app to connect with healthcare providers should read the Mobile Application Privacy Policy for Consumers. By using the app, patients consent to this privacy policy. Any updates to the policy will also be accepted by continued use of the app. For questions about using OhioHealth, patients can email [email protected] or call the support line at (614) 533.6924.

All Versions

V6.30.0

Updated: 2025-1-10

34.32 MB

V6.24.0

Updated: 2024-3-12

65.33 MB

V6.22.2

Updated: 2024-1-22

278.51 MB

V6.20.4

Updated: 2023-11-24

278.32 MB

V6.20.2

Updated: 2023-10-27

277.23 MB

V6.19.0

Updated: 2023-6-12

277.24 MB

V6.18.0

Updated: 2023-5-24

264.35 MB

V6.17.0

Updated: 2022-9-26

263.96 MB

Summary Of User Reviews

Scott Miller
Scott Miller
November 2, 2024
You have a bug. I can't open your app because it says update required. When I click on update within your app, it takes me to Android Play store where there is no option to upgrade. Only uninstall and open. I click on open and it takes me back to the screen that says I need to upgrade. Endless loop.
SueEllen Adams
SueEllen Adams
December 12, 2025
the app is very helpful in coordinating medical care. requesting refills on medication, new appointments and asking follow up questions is easy. you can also view labs, tests. and after visit summaries. even better, you can view, and pay balances. this includes the ability to set up a payment plan without having to have an awkward conversation.
Emerald Hernandez-Parra
Emerald Hernandez-Parra
January 23, 2026
It's ok. It doesn't help in any real way, if anything it helps providers phone it in. Want an explanation of your diagnosis? Check the app. Want to talk to a nurse? Nope, use the app, we'll get back to you in two-three days. Questions about your statement? Check for information on the app, which doesn't have any additional information. This app is just one more way we're charged more while getting less. While it's under OhioHealth, this is ultimately MyChart which would get the same review.