ParkStAug – Park. Pay. Explore

Doesn't work. I found a parking spot, parked, then entered the zone number in the app. The app said the 'location was unavailable' with no explanation. Did this mean it thinks there were no vacant spots? Because clearly there was one. No way to override it in the app and their FAQ section had no mention of the error. Had to give up and pay using the meter like a peasant.

What is wrong with this app? Having to use the kiosk many times. 1) App won't start randomly. iphone13 2) After pressing 'continue to pay' ($10=4 hrs) the app defaults to ($1.25=30 min) to start over. S24 3) Can't pay ahead of time for next morning? 4) Can't look up the required pay-to-park hours just to plan the day and decide the best location without having to walk back to the sign to read in the dark/rain/or cold? Needs an upgrade

Whoever designed this app should probably resign monday morning... It does not discover the parking zones .You have to be phisically present next to the meter to pay. Dont hope to download and use this app on the go. Epic fail and pointles use of space on the phone. Touristy destination, but tourists must know all parking zone numbers!!

It's 1 start only because you can't taste an app 0. No confirmations, no notices, you have no idea if you are parked or not. I've now paid 3 times but still don't know if I'm parked. Use a paper ticket.

Works well, but did have an issue where it would not let me extend time. Called support and they were not able to help. They said they'd look into it and let me know what happened, but never did. Not surprised. Just need to make note of issues and address them.

Actually this app worked pretty smoothly and saved my butt from across town. So I'm rating it well even though I hate paid parking schemes, especially license plate based double selling time.

I hate paying for parking when I live here and pay taxes here, but the app is easy to use. Needs to be a way to pass along unused time to the next person, or stash it for later, but I imagine unused parking time is quite a cash cow for the city.

I find it absolutely ridiculous that you can not use a ParkNow card to pay for your parking spot. Why is there no resident discount built into this app!?!?

Installed app, but unable to get it up & running. No verification code received via phone # or email. Tried each option twice.

Didn't send sms to my UK number. Email worked but didn't use it in the end and parked at the visitor centre instead. It's not worth the hassle.

Rip off. Tried to charge me for an hour when it's 30 min left to park. What's the point of the app if it rips me off? Just pay in person

Incredibly DIFFICULT app to install, learn, re-read, re-read again, try again, failure once again. Takes about an hour to get set up on a phone. Who approved this for Saint Augustine???

tried 4 different credit cards and said none were valid. nothing like starting your day fighting a parking space app for 15 mins instead of just going about your day

It just not working, you put in a number and it says it doesn't exist. But I'm staying next to the parking meter and see 10009.

Works well and very convenient. I did have some trouble with wallet. I ended up with two and can't get the money out of one of them.

Horrible. The app takes 29 minutes to use versus a 2 minute experience with the Kiosk.

Has advertised made parking easy depending on service in the area can be difficult to operate. Not the fault of the designer so I gave it four stars

Absolutely terrible app , took me nearly 20 min to download, setup, add payment (no Amex) , stop making new parking apps for everyone damn City , completely inefficient and awful

Does not work. Issues signing up, shows lot but doesn't let me do anything with it. Could not use.

Works great. Easy when I need to park in town.