Service NSW

Service NSW

4.00
25+ Reviews
4.00
25 + Reviews
1
18%
2
4%
3
4%
4
11%
5
63%

User Reviews

Jesse Robinson
Jesse Robinson
January 29, 2026
Works occasionally, but after opening it more than twice it locks up during load- requiring you to go into its application info, clear the cache and then force stop the application BEFORE trying to get into it again.
Deme Mylonas
Deme Mylonas
October 10, 2025
Camera won't turn on when trying to scan in to a venue. I've checked the app permissions several times. Changed camera permissions between 'While using the app' and 'Ask every time' but camera still isn't available. Camera permissions don't save either. Always changes back to 'While using the app' after booting up the app again and I still can't scan to sign into a venue.
Liliana Mawer
Liliana Mawer
January 29, 2026
very frustrating app, poorly written. It is very difficult to link RMS and Service NSW accounts together even though I have right information and have called Service NSW hot line about this. I also wasn't able to renew my licence with the app, kept endlessly looping asking me to enter my password and one time code and refusing to accept anything. I also have my old phone linked to my account but I can’t remove it.
Nicholson Aying
Nicholson Aying
February 9, 2026
why is it when you authenticate, you're sending the notification/one time code on the user's old phone instead on email or through sms. everyone knows people tend to change their phones a lot. you need to fire your developer , its the worst app ever
Nancy Thomas
Nancy Thomas
February 23, 2026
Savings finder did not seem to work properly after entering the required details. Page stayed blank several times, gave up.
Benjamin Hoese
Benjamin Hoese
March 2, 2026
Stopped loading a few days ago. Even after re-installing it still won't work. Trying to set a pin just gets stuck loading for hours.
Honda 65
Honda 65
January 6, 2026
Waste of my time. It won't allow me to apply for my seniors card because of a loop of information/ questions. It just takes you back where you started over and over.
Anthony Lawrence
Anthony Lawrence
January 15, 2026
Not had a great experience with this app. Nothing beats face to face. I will visit a branch from now on..
Colin Jones
Colin Jones
October 11, 2025
QR Code for check in has been broken for at least a month that I'm aware of. I only use the app for 2 things, this and driver licence. And now check in doesn't work. I open the check in section and there's no camera viewfinder at all. Just says QR Check in at the top and the rest of the screen is the white background. I've rebooted, cleared cache/data, reinstalled nothing fixes it
Matt R
Matt R
February 25, 2026
I have changed my phone, can't find anywhere to update the app with my new phone.
Hyunsan Kim
Hyunsan Kim
January 24, 2026
It’s really laggy after updated. Please restore it to the previous version asap.
Margaret Adams
Margaret Adams
December 11, 2025
Just renewed my licence, had the APP open as well once paid the digital licence updated straight away, Very Happy
David Lo
David Lo
December 14, 2025
Absolutely nonsense. Honor Magic 6 pro is not listed in the eligible device for installation!!!!
Jason Potas
Jason Potas
December 22, 2025
doesn't log in, hangs and is grossly inconvenient if requested to show ID or sign into a venue
David Rose
David Rose
January 18, 2026
-service NSW has come a long way. I interact through the Nelson Bay team. They are quick, efficient, polite and a breeze to engage with. If every Govt department was like them, life would be so much easier
Shane Edward Dorsett (SD)
Shane Edward Dorsett (SD)
January 15, 2026
cool app love being able to check rego regularly people sometimes impersonate you though 💀💥 ⚡✨ maybe 🤔
Louis Houbert
Louis Houbert
January 27, 2026
Very easy to navigate through to access the services 👍
Paul Finchey
Paul Finchey
January 19, 2026
easy to use and design is clear and nice
earthsister1
earthsister1
March 5, 2026
It's just fabulous to reregister your car online. Information at your fingertips
Leonam Anjos
Leonam Anjos
October 27, 2025
Tried many times to add my driving license, but the generic error 'Something went wrong. Please try again.' is the only response. That is frustrating. 😞