HomeTrip.com: Book Flights, Hotels
Trip.com: Book Flights, Hotels

Trip.com: Book Flights, Hotels

Everyone
Rating
V7.49.2
Version
50M+
Installs
4.70
3.1k + Reviews
1
5%
2
1%
3
2%
4
9%
5
84%

Review By AppsWm

Trip.com: Book Flights, HotelsTrip.com: Book Flights, HotelsTrip.com: Book Flights, HotelsTrip.com: Book Flights, Hotels

Growth Points
User Experience Enhancement

Growth stems from understanding user needs. Focusing on intuitive design and personalized recommendations can improve user satisfaction.

  • Improved Booking Process
  • Personalized Recommendations
  • Occasional Glitches
  • Limited Offline Functionality

Knowledge Seeds

Understanding Travel Trends

The app has an opportunity to leverage data to educate users about emerging travel trends and destinations, fostering informed decision-making. This knowledge nurturing will lead to increased user engagement.

  1. Trend Identification
  2. Destination Spotlights
  3. Informative Articles

Understanding Paths
Navigation and Information Architecture

Enhance navigation for smoother user experience. Understanding development in UI/UX helps users find essential travel information quickly, fostering a sense of control and confidence.

Aspect Current State Future Improvement
Navigation Speed Moderate Optimize Load Times
Information Clarity Adequate Improve Content Organization

Learning Blooms

Price Prediction Feature

Cultivating a price prediction tool enhances user empowerment. Learning cultivation through data analytics helps users make informed booking decisions, reducing travel anxiety.

Wisdom Fruits

Overall Travel Value

Harvesting wisdom from travel experiences. Creating a seamless, informative, and reliable app fosters trust and loyalty. Ultimately, the app should empower users to explore the world with confidence. The wisdom harvest includes satisfied users and sustainable travel practices.

Description

Trip.com is a comprehensive travel platform that offers a range of services to help you plan your next trip. With over 1.2 million hotels, resorts, and apartments to choose from, you can easily find the perfect accommodation to suit your needs. The app also allows you to book flights to over 5,000 cities worldwide, with no booking fees. You can filter your search by price, flight duration, travel time, airline, or number of stops, making it easy to find the perfect flight. In addition, you can book trains for various countries, including the United Kingdom, Germany, Italy, Spain, France, Switzerland, and South Korea. The app has several new features that make it even more convenient to use. You can now discover low-priced flights by map, which allows you to browse the map and find great deals for places around the world. You can also track your flight status in real-time and get the latest updates instantly. Additionally, you can customize your flight with add-ons, such as insurance coverage for flight delays and last-minute cancellations. The app also features a COVID-19 travel map, which provides global travel advice and keeps you informed about the latest entry restrictions. Trip.com offers excellent customer support, which you can access anytime, anywhere with the app. You can easily make an in-app call or send a quick message to reach out to customer support. The global call center is also available 24/7 and is known for its rapid response time. Download the Trip.com app now to experience the seamless booking process and award-winning customer support. In addition to flights and hotels, the app also allows you to rent cars at thousands of destinations worldwide. You can book tours and tickets to see the best of your destination, from a trip to the Great Wall to a one-day Dubai stopover. The app also offers airport transfers, with free cancellation available up to 24 hours before your scheduled pick-up time. Trip.com is your personal trip advisor, with a global community of travelers who share Trip Moments and provide exciting travel lists and gourmet recommendations.

All Versions

V7.90.2

Updated: 2023-11-30

174.01 MB

V7.87.2

Updated: 2023-10-19

170.39 MB

V7.87.0

Updated: 2023-10-12

170.17 MB

V7.80.2

Updated: 2023-7-6

166.38 MB

V7.80.0

Updated: 2023-6-29

164.91 MB

V7.79.0

Updated: 2023-6-15

165.27 MB

V7.78.1

Updated: 2023-6-2

164.24 MB

V7.77.2

Updated: 2023-5-25

155.62 MB

V7.65.2

Updated: 2022-11-22

158.98 MB

V7.51.0

Updated: 2022-4-3

133.3 MB

V7.50.1

Updated: 2022-3-28

129.2 MB

V7.50.0

Updated: 2022-3-23

129.0 MB

V7.49.2

Updated: 2022-3-12

128.6 MB

Summary Of User Reviews

Huy Pham
Huy Pham
June 20, 2025
Booked a 3 night room with free change before the deadline, then I wanted to shorten it to 2 nights. Followed the option on the app and got an ok message and to wait for their reply. Later they sent a message saying not ok. But it passed the deadline already so I was not allowed to change free anymore. Complaints logged but no one was able to solve, so I had to bear for the cost. I'm not happy with the hotel though it's not their fault. 1 star for that option button.
Aurelija Asakaite
Aurelija Asakaite
March 17, 2025
Purchasing ticket, I chose an option to upgrade my ticket to make it refundable. When I actually wanted to change or refund, I had to wait for a chat conversation for 30 minutes. Later, he said the refund was not available, and the voucher, which will take 15 days to receive. To change flight was impossible as there were no flights. I really felt scammed and unpleasant with this sort of communication in this age... I have never had these issues with other companies. Very dissapointing.
luhmP
luhmP
February 14, 2021
Have used the app for years of travel, and have recently had a few issues with it. The most jarring being arriving at the train station and seeing the train had been canceled. Trip didn't notify me of this, and didn't refund their booking fee, as, "the tickets had been issued successfully." It's ridiculous to pay a fee for a service that wasn't fruitful. Had to change to a flight, and pay two taxi fees. Needless to say I booked the alternative flight via a different app.